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Expedia Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Preferred Club JrSt OceanFrontTwo Dbl Bd
Room with view
520 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Other room types
Preferred Club St Ocean Front King Bed
Room with view
520 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Preferred Club Jr Suite Tropical View
520 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Preferred Club St Tropical View Two Dbl
520 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Jr Suite Tropical View Two Dbl Bd
520 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Preferred Club Junior Suite Beach Front Swim Out King
520 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Preferred Club Junior Suite Beach Front Two Double Beds
520 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Deal of the Day
520 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Preferred Club Junior Suite Beach Front King Bed
520 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deal of the day Preferred
520 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Preferred Club Governor Suite
990 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Dlx Jr Suite Tropical View King Bed
520 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Preferred Club Junior Suite Beach Front Swim Out Double
520 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Upscale property on the beach, with 3 outdoor swimming pools

Popular property highlights

Free valet parking
Free WiFi
Pets allowed
Outdoor pool
Smoke-free property

Location

Located in Puerto Morelos, this beachfront property is next to a golf course and within 3 mi (5 km) of Crococun Zoo, Ojo de Agua Beach, and Puerto Morelos Reef. Puerto Morelos Town Square and San Jose Catholic Parish are also within 3 mi (5 km).

Resort Features

Catch some rays at the beach or spend the day relaxing at Now Sapphire Riviera Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.

Room Amenities

All 496 rooms feature thoughtful touches like free minibar items and pillow menus, along with conveniences such as sitting areas and coffee makers. Free WiFi and balconies or patios are standard, as are LCD TVs with cable channels.

Languages Spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Number or type of beverages limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball
  • Access to golf course
  • Golf green fees

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness

Kids' club

  • Supervised activities for children between 3 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included

  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite clubs included
  • Windsurfing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Golf included
  • Offsite tours not included
  • Golf - green fees included
  • Scuba diving lessons not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • One or more venues limit beverages
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • Onsite live performances included
  • Snorkeling included

Hotel Amenities

Now Sapphire Riviera Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Now Sapphire Riviera Cancun All Inclusive features a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and an outdoor pool. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 5 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 8295 square feet (771 square meters) include conference space. This Colonial property also offers a children's pool, a nightclub, and a fitness center. Complimentary self parking and valet parking are available on site.

Now Sapphire Riviera Cancun All Inclusive is a smoke-free property.

  • Number of outdoor pools - 3
  • Fitness facilities
  • Number of bars/lounges - 5
  • Number of poolside bars - 2
  • Full-service spa
  • 24-hour front desk
  • Swim-up bar
  • Beach umbrellas
  • Conference space
  • Billiards or pool table
  • Spa treatment room(s)
  • Porter/bellhop
  • Year Built - 2001
  • Tours/ticket assistance
  • Coffee shop or café
  • Free self parking
  • Free WiFi
  • Pool sun loungers
  • Steam room
  • Free valet parking
  • Sauna
  • Babysitting or childcare (surcharge)
  • Outdoor pool
  • Children's club (free)
  • Smoke-free property
  • Nightclub
  • Supervised childcare/activities (free)
  • Children's pool
  • Conference space size (meters) - 771
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Number of restaurants - 7
  • Concierge services
  • Conference space size (feet) - 8295
  • Gift shops or newsstand
  • Shopping on site
  • Outdoor tennis courts - 2
  • Beach towels
  • Total number of rooms - 496
  • One meeting room
  • Number of floors - 3
  • Arcade/game room
  • Number of buildings/towers - 14
  • Wedding services
  • Tennis on site
  • Multilingual staff

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Outdoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Now Sapphire Riviera Cancun All Inclusive offers 496 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with cable channels and DVD players. Coffee/tea makers and free minibar items are provided. Bathrooms include bidets, complimentary toiletries, and hair dryers. This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Turndown service
  • Free bottled water
  • Soap
  • Shampoo
  • Ceiling fan
  • Free local calls
  • Toilet paper
  • Pillow menu
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony or patio
  • Free cribs/infant beds
  • Cable TV service
  • Room service (24 hours)
  • Rollaway/extra beds (free)
  • Free WiFi
  • Bidet
  • DVD player
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Desk
  • In-room climate control (air conditioning)
  • In-room massage available
  • Separate sitting area
  • MP3 docking station
  • iPod docking station
  • Minibar (stocked, free items)
  • Down comforter

Where to Eat

Now Sapphire Riviera Cancun All Inclusive has 7 restaurants on site.

24-hour room service is available.

Nearby Things to Do

3 outdoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Skydiving nearby
  • Windsurfing on site
  • Playground on site
  • Ecotours nearby
  • Boat tours nearby
  • Fitness classes on site
  • Basketball on site
  • Scuba diving on site
  • Personal motorized watercraft on site
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

Now Spa By Pevonia has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 65 per pet, per night
  • Dogs only
  • 1 per room (up to 22 lbs)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Service animals exempt from fees/restrictions

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • All Inclusive Now Sapphire Riviera Cancun
  • Now Riviera Sapphire
  • Now Sapphire All Inclusive
  • Now Sapphire Cancun
  • Now Sapphire Cancun All Inclusive
  • Now Sapphire Riviera Cancun
  • Now Sapphire Riviera Cancun All Inclusive
  • Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
  • Now Sapphire Riviera Cancun Puerto Morelos
  • Riviera Sapphire Cancun
  • Now Sapphire Riviera Cancun All Inclusive All-inclusive property

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

USD 200 in Resort Coupons


Book a stay in any room or rate category and receive USD 200 in resort coupons for use during your stay on spa treatments and food and beverage purchases.

Resort coupons cannot be applied to the following services: beauty salon services, purchases of spa products, telephone charges, dolphin experiences, gift shop purchases, boutique purchases, Internet service, marina services, dive shop, medical services, or car rental and travel agency services. Resort coupons must be redeemed at the time of booking or service. Resort coupons have no cash value and are non-refundable and non-transferable. Coupons do not apply to gratuities, taxes, private functions, and/or special events such as Christmas and New Year gala dinners. Resort coupons are not cumulative and cannot be combined with any other promotion or special offer including, but not limited to discounts for spa treatments. They are only valid for the original stay and cannot be deducted on departure. Offer may not be combined with other promotions or special offers. Restrictions and blackout dates apply. All this offer is subject to availability and may be changed or withdrawn at any time. Not applicable to group bookings. Other restrictions may apply.

Children Stay Free

Book a stay in any room or rate plan for travel August 19 - December 22, 2019, and 2 children (ages 3-12) can stay and eat free with 2 paying adults. Blackout dates include November 26-30, 2019.

Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Children Stay Free

Book a stay in any room or rate plan for travel August 16 - December 22, 2020, and 2 children (ages 3-12) can stay and eat free with 2 paying adults. Blackout dates include November 24-28, 2019.

Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Sip, Savor, and See Offer

Book a stay in any room type or rate category and guests can visit a nearby participating resort from 6 PM-1 AM to enjoy dinner, drinks, and entertainment.


This offer is valid for 1 evening only per stay. Participating resorts: Dreams Playa Mujeres Golf & Spa Resort, Dreams Puerto Aventuras Resort & Spa, Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Dreams Tulum Resort & Spa, Sunscape Sabor Cozumel, or Sunscape Star Cancun (December 2018). Guests must contact the selected resort’s concierge in advance to make arrangements by 3 PM on the day guests wish to visit the partner property. Contact the selected resort for additional information or restrictions. Transportation is not included. Guests are responsible for round-trip taxi fare and all gratuities. Valid anytime, subject to availability. Details at check-in. Other restrictions may apply.

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