expedia

Photo gallery

Featured Image
On the beach, white sand, beach umbrellas, beach towels
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers

Guest reviews

4.3/5 Excellent
999 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • All inclusive
  • Air Conditioning
  • Spa

Map

Explore the area

Popular LocationCrococun Zoo4 min drive
Popular LocationOjo de Agua Beach9 min drive
Popular LocationPuerto Morelos Reef12 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)22 min drive

Choose dates to view prices

  • Dlx Jr Suite Tropical View King Bed

    4.1/5 guest room rating

    Room amenities

    • 520 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDlx Jr Suite Tropical View King Bed
  • Preferred Club Jr Suite Tropical View

    4.6/5 guest room rating

    Room amenities

    • 520 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsPreferred Club Jr Suite Tropical View
  • Preferred Club St Ocean Front King Bed

    5/5 guest room rating

    Room amenities

    • 520 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsPreferred Club St Ocean Front King Bed
  • Deluxe Jr Suite Tropical View Two Dbl Bd

    4.2/5 guest room rating

    Room amenities

    • 520 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Jr Suite Tropical View Two Dbl Bd
  • Preferred Club JrSt OceanFrontTwo Dbl Bd

    5/5 guest room rating

    Room amenities

    • 520 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More detailsPreferred Club JrSt OceanFrontTwo Dbl Bd
  • Preferred Club St Tropical View Two Dbl

    4.1/5 guest room rating

    Room amenities

    • 520 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsPreferred Club St Tropical View Two Dbl
  • Deal of the Day

    4.4/5 guest room rating

    Room amenities

    • 520 sq ft
    • Sleeps 4
    • 2 Twin Beds
    More detailsDeal of the Day
  • Preferred Club Junior Suite Beach Front Two Double Beds

    5/5 guest room rating

    Room amenities

    • 520 sq ft
    • Beach view
    • Sleeps 4
    • 2 Double Beds
    More detailsPreferred Club Junior Suite Beach Front Two Double Beds
  • Preferred Club Junior Suite Beach Front King Bed

    3.8/5 guest room rating

    Room amenities

    • 520 sq ft
    • Beach view
    • Sleeps 2
    • 1 King Bed
    More detailsPreferred Club Junior Suite Beach Front King Bed
  • Deal of the day Preferred

    4/5 guest room rating

    Room amenities

    • 520 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeal of the day Preferred
  • Preferred Club Junior Suite Beach Front Swim Out King

    Room amenities

    • 520 sq ft
    • Beach view
    • Sleeps 2
    • 1 King Bed
    More detailsPreferred Club Junior Suite Beach Front Swim Out King
  • Preferred Club Junior Suite Beach Front Swim Out Double

    Room amenities

    • 520 sq ft
    • Beach view
    • Sleeps 4
    • 2 Double Beds
    More detailsPreferred Club Junior Suite Beach Front Swim Out Double
  • Preferred Club Governor Suite

    Room amenities

    • 990 sq ft
    • Beach view
    • Sleeps 2
    • 1 King Bed
    More detailsPreferred Club Governor Suite
  • Family Junior Suite Tropical View

    Room amenities

    • 1040 sq ft
    • Sleeps 6
    • 2 Double Beds
    More detailsFamily Junior Suite Tropical View
  • Preferred Club Family Junior Suite Tropical View

    Room amenities

    • 1040 sq ft
    • Sleeps 6
    • 2 Twin Beds
    More detailsPreferred Club Family Junior Suite Tropical View
  • Preferred Club Master Suite Ocean Front King

    Room amenities

    • 1040 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Twin Beds
    More detailsPreferred Club Master Suite Ocean Front King
  • Preferred Club Master Suite Beach Front Swim Out King

    Room amenities

    • 1040 sq ft
    • Beach view
    • Sleeps 4
    • 2 Twin Beds
    More detailsPreferred Club Master Suite Beach Front Swim Out King
  • Breakfast Plan Deluxe Junior Suite Tropical View King

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsBreakfast Plan Deluxe Junior Suite Tropical View King
  • Breakfast Plan Deluxe Junior Suite Tropical View Double

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsBreakfast Plan Deluxe Junior Suite Tropical View Double

About this area

Puerto Morelos

Located in Puerto Morelos, Now Sapphire Riviera Cancun - Optional All Inclusive is next to a golf course and on the beach. Puerto Morelos Reef and El Rey Polo Country Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Ventura Park Cancun and Crococun Zoo. Traveling with kids? Consider Xoximilco and Parque Cenote Las Mojarras. Water skiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.

Visit our Puerto Morelos travel guide
Map
Popular Location

What's nearby

  • Crococun Zoo - 4 min drive
  • Ojo de Agua Beach - 9 min drive
  • Puerto Morelos Town Square - 12 min drive
  • San Jose Catholic Parish - 12 min drive
  • Puerto Morelos Reef - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

About this property

Now Sapphire Riviera Cancun - Optional All Inclusive

Upscale resort on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Now Sapphire Riviera Cancun - Optional All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. All 488 rooms offer comforts like pillow menus and down comforters, plus free WiFi and LED TVs with cable channels. Guests will also find balconies, iPod docks, and 24-hour room service.
Now Sapphire Riviera Cancun - Optional All Inclusive offers 488 accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies. Beds feature down comforters. A pillow menu is available. 50-inch LED televisions come with cable channels and DVD players. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Now Spa By Pevonia has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

All inclusive details

All-inclusive room rates at Now Sapphire Riviera Cancun - Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball
Access to golf course
Golf green fees

Lessons/classes/games

Aerobics
Dancing
Water fitness

Kids' club

Supervised activities for children between 3 and 12 years old

Entertainment

Onsite entertainment and activities
Access to onsite clubs
Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Food and drink

Buffet and à la carte meals, snacks, and beverages included
7 restaurants and 1 coffee shop/café
2 poolside bars, 5 bars/lounges and 1 swim-up bar
24-hour room service

Things to do

18 holes of golf
3 outdoor pools
2 outdoor tennis courts
Aerobics classes
Archery
Basketball
Beach volleyball
Billiards/pool table
Children's pool
Fitness center
Foosball table
Free water park access
Full-service spa
Kayaking
Motorized watercraft
Nightclub
Pilates classes
Playground
Sauna
Scuba diving
Shopping
Snorkeling
Steam room
Tennis
Volleyball
Windsurfing

Family friendly

3 outdoor pools
Babysitting/childcare (surcharge)
Children's pool
Dry cleaning service
DVD player
Free children's club
Free cribs/infant beds
Free rollaway/extra beds
Free supervised childcare/activities
Free water park access
In-room child care (surcharge)
Laundry facilities
Playground
Waterslide

Conveniences

ATM/banking services
Gift shop/newsstand
No elevators

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

1 meeting room
Business center
Conference space (8295 square feet)

Outdoors

Beach umbrellas
Beachfront location
Pool sun loungers
Pool umbrellas
Terrace

Spa

5 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - sports
Massage - Swedish
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Upper floors accessible by stairs only
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

More

Beach towels
Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Ceiling fan
Down comforter
Free cribs/infant beds
Free rollaway beds
Linens
Pillow menu

Bathroom

Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste

Entertainment

50-inch LED TV
Cable channels
DVD player
iPod dock
MP3 dock

Outdoor space

Balcony

More

Desk
Free local calls
Guidebooks/recommendations
In-room massage
Iron/ironing board
Laptop-friendly workspace
Phone
Restaurant dining guide
Safe
Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Dogs only
1 per room (up to 22 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

MastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

All Inclusive Now Sapphire Riviera Cancun
Now Riviera Sapphire
Now Sapphire All Inclusive
Now Sapphire Cancun
Now Sapphire Cancun All Inclusive
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun All Inclusive
Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
Now Sapphire Riviera Cancun Puerto Morelos
Riviera Sapphire Cancun
Now Sapphire Riviera Cancun All Inclusive All-inclusive property
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun All Inclusive
Now Sapphire Riviera Cancun Optional All Inclusive
Now Sapphire Riviera Cancun - Optional All Inclusive Resort

Frequently asked questions

Can I cancel my reservation for free at Now Sapphire Riviera Cancun - Optional All Inclusive and receive a full refund?
Yes, Now Sapphire Riviera Cancun - Optional All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Now Sapphire Riviera Cancun - Optional All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Now Sapphire Riviera Cancun - Optional All Inclusive?
As of Jul 5, 2020, prices found for a 1-night stay for 2 adults at Now Sapphire Riviera Cancun - Optional All Inclusive on Jul 6, 2020 start from $124, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this resort have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is this property pet-friendly?
Yes, this resort allows dogs (limit 1 per room) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees.
How much is parking at this resort?
This property doesn't offer parking.
What time is check-in at this property?
Check-in is from 3:00 PM–midnight. Late check-in is available during limited hours.
What time is check-out at Now Sapphire Riviera Cancun - Optional All Inclusive?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Is this resort all-inclusive?
Some rate plans available at this resort are all-inclusive.
Where is this resort located?
Located in Puerto Morelos, this beachfront resort is next to a golf course, 1.2 mi (2 km) from Petempich Bay, and 2.8 mi (4.5 km) from Puerto Morelos Town Square. Ojo de Agua Beach and Puerto Morelos Reef are also within 3 mi (5 km).

Guest reviews

Overall score and ratings for Now Sapphire Riviera Cancun - Optional All Inclusive

4.3
Excellent
5 - Excellent
517
4 - Good
310
3 - Okay
106
2 - Mediocre
43
1 - Poor
23
4.5
Cleanliness
4.5
Service and Staff
4.2
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in May 2019

2/5

  • Liked: Cleanliness

Stayed 6 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Literally an excellent experience. The staff treat you like royalty. I dont expect any other property to treat us better than they did during our stay. Activities every day, nice beach, good food. ...and everything is INCLUDED, tips are accepted. Shout out to Carlos, Cesar, Carlos y Olga! Wonderful Staff

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent staff and delicious food make this resort wonderful. A more spacious buffet restaurant and an accessible HDMI input on the tv would have made the stay better. Wifi was excellent most of the time. Adult pool could be tough to get chairs at despite limited accessibility. Asian restaurant was actually pretty good (many resorts have very poor imitations).

Stayed 4 nights in Mar 2020

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 10 nights in Mar 2020