Lovely all-inclusive with good food!!
Posted Apr 23, 2017
This was my first time at Paradisus Cancun. I had tried to stay at the Hyatt Ziva, as I had last year, but it was booked. Although not the 5-starr quality of the shiny new Ziva, my 16 year old daughter and I really enjoyed the Paradisus. First, it is only a 15-20 minute drive from the airport. We did not take advantage of many activities, but there is a beautiful gym, spa and various offerings throughout the day. We really enjoyed the abundant and fresh food (lots of fish and fresh veggies, as well as yummy desserts), warm and eager-to-accommodate staff, and lovely pool. The hotel is conveniently located on the beach. The room itself was more than fine, with a balcony. (Ours overlooked the street and lagoon side of the water.) The biggest downside was the daily hunt for beach and pool chairs. The hotel is greatly under-supplied! There were many of us who were left to search and plead with the staff to find us chairs. We were fortunate in that, on several occasions, folks who were leaving offered us their chairs. However, most people claim their chairs early in the am and leave their towels as markers for the entire day, even if they never return. The hoyel has no system to track this, other than a (useless) sign indicating that belongings will be removed after 30
minutes of absence. The other missing piece was the shocking lack of cable tv and ability to rent movies! Fortunately, my daughter and I had fun watching The Simpsons en Español! But that is not for everyone.
Comment from Hotel Management
Apr 25, 2017 by Ricardo Reyna - Hotel Manager , Hotel Management
Thank you for taking the time to share with us your latest experience, I want you to know that for us you are the most important.
We hope that in the future we will give you the opportunity to stay again and enjoy the great things we have for you.