Bad experience. Dont waste your time!
Posted Jan 25, 2017
We did not enjoy our stay at this hotel. The hotel is outdated, very limited food, mostly cheap pasta, no meat during breakfast! No hotel entertainments. No kids club. POOLS ARE NOT HEATED. Our kids were bored, we were sad and bored. Hotel staff always lied to us all the time, limited drinks. Hotel was clean, location was good, experience inside the hotel was HORRIBLE. We would not come back here even if it was free.
Comment from Hotel Management
Jan 30, 2017 by M Contreras, Hotel Management
Thank you for taking the time to share your concerns with us. We are very disappointed to hear that your experience during your stay did not live up to your expectations. Please know that our employees are trained to deliver exceptional service to all clients and we apologize if that was not the service you received. We will address the problems to ensure that they do not occur in the future.