2nd Time here.
Posted Dec 1, 2016
3 couples went for Thanksgiving week and had a very nice stay at the Privilege Aluxes. Jesus, Kathia, and the other front desk staff are very helpful and pleasant to deal with. From check in, answering questions, and even getting us the golf carts, they were really glad to help. The hotel is spotless and the food good for resort food. I recommend eating at the beach palapas. The view is nice and the food you get just seems better than the same food from the buffet. I think because it it presented as a complete dish not just me putting buffet food on the plate. I will say like everyone else, explore the island a little. For $50 you can get a golf cart for 24 hrs. Easy to get around this way. when I go to Isla this will be the only place I will stay. the beach bartenders are great as is the whole staff, Even when I questions Maria would email me back with answers. Have a good trip. Everything isn't always perfect when traveling, but this place tries to take away some of the headaches.
Comment from Hotel Management
Dec 2, 2016 by Social Media, Hotel Management
Thank you so much for your kind words. It is so flattering to read about experiences like yours.
We are honored to be on your favourite places list and found your praises very gratifying, after the work and effort made by our team.
We thank you for your comments and look forward to providing you with the best of our attention and service excellence soon again.