Ramada Cancun City

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Outdoor pool
Outdoor pool
Outdoor pool
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Overview of Ramada Cancun City

Ramada Cancun City

3 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Avenida Yaxchilan 41 SM 22, Cancun, QROO, 77500

Explore the area

  • Popular LocationMarket 286 min walk
  • Popular LocationMercado 2310 min walk
  • Popular LocationBenito Juarez Municipal Building12 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)18 min drive

Choose dates to view prices

About this area

Cancun

Located in Cancun, Ramada Cancun City is in the city center and near the airport. Cancún Underwater Museum (Cancún) and Museum of Popular Mexican Art are cultural highlights, and some of the area's landmarks include El Meco Archaeological Site and Yamil Lu'um Archaeological Zone. Costa Occidental de Isla Mujeres National Park and Cancun Interactive Aquarium are also worth visiting. With water skiing, parasailing, and sailing nearby, you'll find plenty of adventures in the water. Guests love the hotel's location for the sightseeing.

What's nearby

  • Las Palapas Park - 3 min walk
  • Cristo Rey Church - 5 min walk
  • Market 28 - 6 min walk
  • Mercado 23 - 10 min walk
  • Benito Juarez Municipal Building - 12 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • Pescaditos — 2 min walk
  • Buonissimo Trattoria Italiana — 2 min walk
  • La habichuela Cancun — 4 min walk
  • Restaurante Labná — 4 min walk
  • Cheester Palapas — 5 min walk

About this property

Ramada Cancun City

3-star Cancun hotel in Downtown Cancun with free parking
A restaurant, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. All 99 soundproofed rooms feature free WiFi and room service. TVs, coffee makers, and hair dryers are among the other amenities available to guests.
Ramada Cancun City offers 99 air-conditioned accommodations with safes and coffee/tea makers. This Cancun hotel provides complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Beach shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: MXN 220 for adults and MXN 160 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Motorized watercraft
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable/satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 6 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
The property is closed between April 06 and May 31.
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 220 for adults and MXN 160 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ramada Cancun City
Ramada Hotel Cancun City
Ramada Cancun City Hotel
Ramada Cancun City Hotel
Ramada Cancun City Cancun
Ramada Cancun City Hotel Cancun

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 144 out of 522 reviews
5 - Excellent 28%
Rating 4 - Good. 246 out of 522 reviews
4 - Good 47%
Rating 3 - Okay. 90 out of 522 reviews
3 - Okay 17%
Rating 2 - Poor. 24 out of 522 reviews
2 - Poor 5%
Rating 1 - Terrible. 18 out of 522 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.1/5

Staff & service

4.2/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Stayed 6 nights in Dec 2020

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it's closed
When I arrived at this hotel it was closed. There was a sign on the door, in Spanish which I don't know. There were 2 guys out front that sent me to the other hotel that is taking there bookings (Adharra). I would like to have had some notice that the hotel was actually closed instead of arriving and being put in a cab to go elsewhere.
Stayed 4 nights in Dec 2020

2/5 Poor

Disliked: Cleanliness, staff & service, room comfort
We got to the Ramada and found closed for remodeling. They diverted us to a different hotel they claimed was better. It wasn't. I ended up getting food poisoning from rotten lettuce in sandwich and spent the remainder of our time looking to get out of there as fast as possible.
Stayed 1 night in Dec 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and very courteous. They take care of your needs with out asking why.
Stayed 2 nights in Dec 2020

5/5 Excellent

Stayed 2 nights in Dec 2020