Residence Inn by Marriott Cancun Hotel Zone

Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

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2 outdoor pools
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace

Overview of Residence Inn by Marriott Cancun Hotel Zone

Residence Inn by Marriott Cancun Hotel Zone

3.0 star property

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500

Explore the area

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)12 min drive
  • Popular LocationTortuga Beach22 min drive
  • Popular LocationLangosta Beach23 min drive
  • Popular LocationPlaya Tortugas26 min drive

Choose dates to view prices

About this area

Cancun

Residence Inn by Marriott Cancun Hotel Zone is located in Zona Hotelera, a neighborhood in Cancun, and is on the Strip and near the airport. La Isla Shopping Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ventura Park Cancun and Aquaworld. Looking to enjoy an event or a game while in town? See what's happening at Andres Quintana Roo Stadium or Beto Avila Baseball Stadium.

What's nearby

  • Cancún Underwater Museum (Punta Nizuc) - 17 min walk
  • Ventura Park Cancun - 4 min drive
  • Tortuga Beach - 22 min drive
  • Langosta Beach - 23 min drive
  • Playa Tortugas - 26 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • La Punta Grill & Lounge - 17 min walk
  • Navios - 3 min drive
  • El Galeon del Caribe - 4 min drive
  • Xkat-ik - 6 min drive
  • Da Vinci - 6 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

3-star Cancun hotel in Zona Hotelera, near Costa Occidental de Isla Mujeres National Park
Along with 2 outdoor pools, this smoke-free hotel has a fitness center and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a rooftop terrace, dry cleaning, and laundry facilities. All 158 individually decorated rooms feature free WiFi and balconies. For a bit of entertainment, Smart TVs come with cable channels, and guests can also appreciate conveniences like dining areas and sitting areas. Housekeeping is available on request.
Residence Inn by Marriott Cancun Hotel Zone offers 158 accommodations with coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate dining areas. Smart televisions come with premium cable channels. Bathrooms include showers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 bar

Things to do

  • 2 outdoor pools
  • Fitness center

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Separate dining area

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms - 3

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • Cable channels
  • Premium channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Toaster

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Guests will receive smart lock details

Renovations and closures

The property will be renovating from May 16 2022 to May 22 2022 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
2 per room (up to 25 lbs)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 239 out of 465 reviews
5 - Excellent 51%
Rating 4 - Good. 138 out of 465 reviews
4 - Good 30%
Rating 3 - Okay. 45 out of 465 reviews
3 - Okay 10%
Rating 2 - Poor. 26 out of 465 reviews
2 - Poor 6%
Rating 1 - Terrible. 17 out of 465 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very nice.
Stayed 1 night in May 2022

4/5 Good

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property was nice and clean. I wish the front desk staff were a little more attentive. Maybe more options on breakfast.
Stayed 4 nights in May 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was ok. And everyone was very nice
Stayed 1 night in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel NEW, very far from the Town center or the bars and tours It has very limited transportation, the taxis charge you 35 us dll from the bars, and there isn't bus to here. The hotel taxis are more expensive
Stayed 1 night in May 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean,quiet,but you had to take a taxi or bus to local restaurants and shops
Stayed 10 nights in Apr 2022