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Get an overview of this hotelFamily-friendly Cancún resort with 4 pools, beach

Popular property highlights

Free breakfast
Free parking
Free WiFi
Restaurant
Swimming pools

North side of island

The Riu Cancun Hotel is RIU’s All Inclusive resort with an unmatched location in the heart of Cancun’s hotel zone and across the street Plaza Caracol shopping center.

All-Inclusive resort

Four pools, water-sports equipment, 6 restaurants, 24-hour food/drink, day/night activities, and a disco are among the amenities included in the Riu's room rates.

In-room beverages

Guestrooms and suites at Riu Cancún All Inclusive include balconies or terraces providing views of the sea or street, ceiling fans as well as air conditioning, minibars, and liquor dispensers.

Languages Spoken

Resort Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Sailing
  • Scuba-diving lessons
  • Snorkeling
  • Surfing/boogie boarding

Land activities

  • Volleyball

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Resort Amenities

The Renova health-and-beauty spa offers massage, body treatments, facials, hair and nail care, hair braiding, and waxing. (Surcharges for all spa and beauty services.) A small fitness room contains cardio and weight machines. A nightclub is also on site.

Guests of the Riu Cancun receive 90 minutes complimentary wireless Internet access in the resort lobby. Free wireless Internet access is available in public areas. Other amenities on site include luggage storage.

  • Express check-in 
  • Number of outdoor pools - 4 
  • Babysitting or childcare 
  • Elevator/lift 
  • Fitness facilities 
  • 24-hour front desk 
  • Poolside bar 
  • Porter/bellhop 
  • Express check-out 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Limo or Town Car service available 
  • Computer station 
  • Conference space size (meters) - 198 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Gift shops or newsstand 
  • Snack bar/deli 
  • Shopping on site 
  • Designated smoking areas 
  • Pool umbrellas 
  • Total number of rooms - 569 
  • One meeting room 
  • Number of floors - 14 
  • Number of buildings/towers - 1 
  • Barbecue grill(s) 
  • Coffee/tea in common areas 
  • Number of bars/lounges - 5 
  • Full-service spa 
  • Swim-up bar 
  • Conference space 
  • Free breakfast 
  • Billiards or pool table 
  • Spa treatment room(s) 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Year Built 2003 
  • Beach sun loungers 
  • Free WiFi 
  • Pool sun loungers 
  • Health club 
  • Babysitting or childcare (surcharge) 
  • Nightclub 
  • Spa services on site 
  • Number of restaurants - 6 
  • Spa tub 
  • Beach towels 
  • Television in common areas 
  • Arcade/game room 
  • Wedding services 
  • Garden 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Snack bar/deli  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

  • Flat-panel TV 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Towels included 
  • Linens included 
  • Balcony 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • In-room safe 
  • Free WiFi 
  • Number of bathrooms -  
  • Daily housekeeping 
  • Iron/ironing board 
  • Satellite TV service 

Where to Eat

Kawachi - À la carte Japanese dinner restaurant with black furniture, white place mats, light-colored wood paneling. Dress code: long pants for men. (No sleeveless shirts.)

Miramar - Buffet restaurant serving breakfast, lunch, and dinner daily.

La Toscana - Italian restaurant serving lunch and dinner daily.

Kulinarium - Open daily, this restaurant serves dinner only.

Turquesa - This poolside buffet restaurant offers a view and serves breakfast, lunch and dinner.

Entertainment

Activities include: Nightly entertainment, including music/dance shows, and karaoke, in an air-conditioned theater with upholstered seats.

Bingo

Pool aerobics

Beach soccer

Ping-Pong tournaments

Darts tournaments

Spanish lessons

Dance lessons

Kitchen tours

Disco dancing (adults and children)

Olympic games

Crazy games

Beer-drinking contests

Nearby Things to Do

Four pools provide different ambiences. A freeform, two-level, seaview "quiet pool" isolated at one end of the resort measures 41 meters (45 yards) long and features infinity edges. Another freeform pool with an infinity edge measures 23 meters (25 yards) long. A third, 23-meter-wide (25-yard) pool contains jetted sections, in-water tables, and a swim-up bar. An irregularly shaped pool with shallow-water sections for lounge chairs measures 17 meters (56 ft) wide.

Furnished with thatched-roof palapas and lapped by water that remains calm in most weather, the resort's beach extends 200 meters (219 yards) along Cancún Island's north side, where it is protected from open-sea swells. The resort's entire waterfront contains terraces with padded lounge chairs and umbrellas.

The resort offers snorkeling gear, boogie boards, kayaks, windsurfers, and small sailboats. Introductory scuba-diving lessons are offered in the pool without charge, and beginner, refresher, and certification instruction and excursions (surcharges for all) are also available. Independent operators on the beach rent offer parasailing and banana-boat rides.

Pok-Ta-Pok Golf Club is 1 km (0.75 mi) from the resort, and the Hilton golf course and driving range are 8.5 km (5.25 mi).

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Snorkeling on site 
  • Bicycle rentals nearby 
  • Golfing nearby 
  • Surfing/boogie boarding on site 
  • Parasailing nearby 
  • Beach volleyball on site 
  • Golf lessons available nearby 
  • Windsurfing on site 
  • Scuba diving nearby 

Spa Services

Relax and indulge in a variety of treatments at the Renova Spa or sunbath alongside 1 of 4 freshwater swimming pools. A gym is also available at the onsite spa.

  • Minimum age to access spa is 18 
  • Massages on beach 
  • Manicures and pedicures 
  • Body treatments 
  • Facial treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Resort Policies

Check-in

Check-in time ends at 11 PM

Check-in time starts at 3 PM

Special check-in instructions:

There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 21 years old.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No rollaway/extra beds available
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Resort Name

  • All Inclusive Riu
  • All Inclusive Riu Cancun
  • Cancun All Inclusive Riu
  • Cancun Riu
  • Cancun Riu All Inclusive
  • Riu
  • Riu All Inclusive
  • Riu All Inclusive Cancun
  • Riu Cancun
  • Riu Cancun All Inclusive
  • Cancun Riu Hotel
  • Riu Cancun Hotel Cancun
  • Riu Cancun Mexico
  • Rui Cancun

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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