Ratings based on 1,883 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Agradable con playaPosted Nov 22, 2015
Muy agusto las instalaciones bien Contento; la playa estaba frente al hotel. El servicio de bebidas siempre estuvo atento
by A verified traveler from md
waste money and timePosted Nov 21, 2015
Walked in hotel 3 hrs later we got the room was double bed my husband and I walked back and showed that we booked deluxe king ocean view we paid for it they give us room was leaking water took them 3 rooms to get it right food was good the pool you have to be very early to have a spot lounge chair near the swimming pool man walked in our room while we're sleeping and asked if we request room services there are no locks for the doors so we had to put a chair behind the door , my husband and I worked hard to get the time off from work and spend that much money and it was nightmare
for Everyoneby A verified traveler from Costa Rica
Posted Nov 20, 2015
Todo estuvo muy bien en nuestra estancia a excepción de que no hay áreas exclusivas para fumadores y hasta en la alberca permiten el fumado. Ademas hay diferencia de trato con los latinos por parte de algunos empleados.
for Familiesby A verified traveler
Buen hotelPosted Nov 14, 2015
Pros: La comida, playa, alberca.
Location: Bien ubicado, cerca de centros comerciales y tiendas para comprar cosas básicas (champú, acondicionador, jabón, etc). Transporte público.
Hotel cómodo,bien ubicado. Un poco más viejo de lo que se muestra en fotos pero en general muy bien. La comida excelente: abundante y variada.
for Everyoneby A verified traveler from Cliffwood Beach, NJ
Love the location! Close to everythingPosted Nov 13, 2015
We loved it here. If you do not like to be tied down to the resort, this is the place to be. Resort is amazing, clean and food was great too.
by A verified traveler from Columbus, OH
Posted Nov 6, 2015
Pros: The Staff was very friendly
Cons: Food variety, indoor activities if raining.
Hotel near beach, activities listed are not the activities that you get to do - you have to take classes which cost money. No air conditioning except in immediate room. Only 1 place for breakfast and food is about half warm. Just very disappointed for honeymoon.
for Everyoneby A verified traveler from Henderson Nevada
Very nice room with a bar, and love the shower.Posted Nov 4, 2015
We had a great stay. Food is not that great. Staff are awesome especially to Dulce, the housekeeper that did our room. We love the sports bar but we wished there's lots of variety for foods or snacks . I will recommend this hotel to everyone it's close to the beach. We had to pay for a Wifi it's not included......
for Everyoneby A verified traveler from NJ
Great Stay !!Posted Nov 2, 2015
Cons: Needs in room service, because after hours theres nothing to eat. The sports bar only has nachos and left over food
Location: Xplor, Xcaret, Dolphins
The beach was perfect, even though we didn't get there early, there was somewhere to sit always, the pool is beautiful. The staff was amazing and helpful with everything. I didn't like my first room because of the beds so they gave me another one without any issue. Gorgeous views, and great food! Would def. return!
for Everyoneby A verified traveler from Frisco, TX
Nicest beach out of most of themPosted Oct 28, 2015
The hotel was remodeled. The style has changed... The old one was better, more authentic
by A verified traveler from California
Expected better.Posted Oct 27, 2015
Location: Close to shopping and casino.
Food was buffet except the steak house which was just ok. Sushi was the worst. Had to make plans for dinner before 11 am.