Riu Palace was fantastic
Posted Apr 20, 2017
The staff was amazing. Everyone was so nice. The place was incredibly clean. Staff members were constantly cleaning the place. The beach was really nice. Based on the size of the hotel, there was always plenty of chairs available on the beach or around the pools. I read many reviews that there was a musty odor that was really bad. I was a bit worried about that, but they must have done something to change that. We did not notice that at all. From check in to check out, everyone there made us feel welcome. We liked that the hotel had two main pools. The party crowd generally used one pool area and the other was usually very quite and calm. The hotel has a buffet restaurant and 5 other specialty restaurant. No reservations are taken, so there may be a wait. The fusion restaurant was fantastic, followed closely by the Japanese restaurant. The Mexican restaurant was good, not great and the only disappointing meal was the steak house. Maybe we are spoiled coming from Texas, but the steaks were not very good. We ordered a NY strip and a fillet. The strip was more like a thin sirloin with lots of fat. The fillet looked exactly the same, except they trimmed all the fat from the sides. Regardless of order, they all came medium well ( you can't really cook to order when they are that thin). Based on overall experience, I would highly recommend this resort. You will not be disappointed.