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Get an overview of this hotelFamily-friendly Cancun getaway on white-sand beach

Right on the beach

The Riu Palace Peninsula All Inclusive resort stands right on a private white-sand beach lapped by turquoise water. Ferries to Isla Mujeres leave from a terminal a 12-minute drive away, and souvenirs are on offer just across the street at Plaza Caracol shopping mall.

All meals included

The room rate includes all meals, most drinks, and live entertainment, so guests can feel free to make use of a cluster of restaurants and bars serving everything from Mexican to Italian. There are 4 swimming pools, plus a separate pool in the adults-only section, and a children's activity program.

A drink on the veranda

Spacious, air-conditioned villas have private balconies or verandas on which to soak up the Caribbean breeze, along with hydromassage baths, 24-hour room service, and a minibar stocked with free drinks. Free WiFi and satellite TV are included as well.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

Water activities

  • Kayaking
  • Snorkeling
  • Windsurfing

Hotel Amenities

Riu Palace Peninsula All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, include taxes and gratuities, babysitting, a complimentary children's club, a coffee shop, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Riu Palace Peninsula All Inclusive features 4 outdoor swimming pools, a spa tub, a steam room, and a fitness center. Dining is available at one of the resort's 6 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 6 bars/lounges, a beach bar, and a swim-up bar. Public areas are equipped with complimentary high-speed wireless Internet access.

This all-inclusive resort also offers a children's pool, spa services, and a children's club. Guests can use the outdoor pool at a partner hotel. Complimentary self parking is available on site.

  • Babysitting or childcare (surcharge) 
  • Beach bar 
  • Beach sun loungers 
  • Children's club (free) 
  • Children's pool 
  • Coffee shop or café 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Free breakfast 
  • Free self parking 
  • Free WiFi 
  • Garden 
  • Gift shops or newsstand 
  • Hair salon 
  • Laundry facilities 
  • Luggage storage 
  • Multilingual staff 
  • Number of bars/lounges - 6 
  • Number of buildings/towers - 1 
  • Number of floors - 17 
  • Number of outdoor pools - 4 
  • Number of restaurants - 6 
  • Poolside bar 
  • Porter/bellhop 
  • Shopping on site 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Supervised childcare/activities (free) 
  • Swim-up bar 
  • Total number of rooms - 562 
  • Tours/ticket assistance 
  • Wedding services 
  • Year Built 2012 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's club (free)  
  • Children's pool  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pools  
  • Rollaway/extra beds available  
  • Supervised childcare/activities (free)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Air conditioning 
  • Balcony 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Coffee/tea maker 
  • Free bottled water 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Flat-panel TV 
  • Free WiFi 
  • Hair dryer 
  • In-room massage available 
  • In-room safe (laptop compatible) 
  • Iron/ironing board 
  • Jetted bathtub 
  • Minibar 
  • Partially open bathroom 
  • Phone 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Satellite TV service 
  • Separate bathtub and shower 
  • Separate sitting area 
  • Turndown service 

Where to Eat

Krystal - This theme restaurant specializes in fusion cuisine. Guests can enjoy drinks at the bar. Reservations are required.

Las Olas - This buffet restaurant serves breakfast, lunch, and dinner.

Onsite venue #3 - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Tamales - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

Isla Mujeres - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Things to Do

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Beach volleyball on site 
  • Golfing nearby 
  • Sailing nearby 
  • Water skiing nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Snow tubing nearby 
  • Aerobics on site 
  • Kayaking on site 
  • Playground on site 
  • Snorkeling on site 
  • Windsurfing on site 
  • Yoga classes/instruction on site 

Spa Services

  • Manicures and pedicures 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

Guests booking Junior Suite Mexico, Standard Mexico, or Standard Vista al Mar Mexico should note that cancellations made 72 hours prior to arrival will incur a 2-night penalty for stays from now – April 30, 2016 and 1-night penalty for stays from May 1 – December 23, 2016. In both situations (1 or 2 night penalty) RIU will charge the rate of the first or first 2 nights of stay. For further details, please contact the property using the information contained in your confirmation email.

Check-out

Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

A full stay penalty applies year round for early departures and no-shows for all room types with the exception of Junior Suite Mexico, Standard Mexico, or Standard Vista al Mar Mexico. For more details, please contact the office using the information on the reservation confirmation received after booking.

Hotel Name

  • Palace Peninsula Riu
  • Peninsula Palace
  • Peninsula Riu
  • Riu Palace Peninsula
  • Riu Palace Peninsula All Inclusive
  • Riu Palace Peninsula All Inclusive Cancun
  • Riu Palace Peninsula Cancun
  • Riu Peninsula
  • Riu Peninsula All Inclusive
  • Riu Peninsula Palace

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Villa Suite Special

Book a stay in a Villa Jr. Suite Jacuzzi, Villa Jr. Suite Jacuzzi Ocean View, or Villa Suite Jacuzzi room type for travel any time, and receive the following:

  • Welcome glass of sparkling wine and cold face towel
  • Concierge service for dinner reservations
  • Premium liquor throughout the hotel and in guestroom
  • Premium wine list (surcharge)
  • Romantic dinner on the beach (on request, sucharge applies)
Full details at check-in. Offer valid anytime, subject to availability. Restrictions may apply.

USD 35 Spa Credit Offer

Book a stay in any room type now - December 31, 2016 for travel during the same period and receive the following:

  • USD 35 spa credit valid towards an 80-minute Renova Combination massage per adult/stay at the Renova Spa
Full details at check-in. Spa credit valid for all adults in room. Not combinable with any other promotions or discounts. Spa reservation may be required; taxes and gratuity may not be included. Credit can be redeemed directly with the spa. Other restrictions may apply.

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