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Get an overview of this hotelFamily-friendly Cancun getaway on white-sand beach

Right on the beach

The Riu Palace Peninsula All Inclusive resort stands right on a private white-sand beach lapped by turquoise water. Ferries to Isla Mujeres leave from a terminal a 12-minute drive away, and souvenirs are on offer just across the street at Plaza Caracol shopping mall.

All meals included

The room rate includes all meals, most drinks, and live entertainment, so guests can feel free to make use of a cluster of restaurants and bars serving everything from Mexican to Italian. There are 4 swimming pools, plus a separate pool in the adults-only section, and a children's activity program.

A drink on the veranda

Spacious, air-conditioned villas have private balconies or verandas on which to soak up the Caribbean breeze, along with hydromassage baths, 24-hour room service, and a minibar stocked with free drinks. Free WiFi and satellite TV are included as well.

Resort Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

Water activities

  • Kayaking
  • Snorkeling
  • Windsurfing

Resort Amenities

Riu Palace Peninsula All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities include a complimentary children's club, a coffee shop, and access to recreational activities and entertainment. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Riu Palace Peninsula All Inclusive features 4 outdoor swimming pools, a spa tub, a steam room, and a fitness center. Dining is available at one of the resort's 6 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 6 bars/lounges, a beach bar, and a swim-up bar. Public areas are equipped with complimentary WiFi.

This all-inclusive resort also offers a children's pool, spa services (surcharge), and a children's club. Guests can use the outdoor pool at a partner hotel. Complimentary self parking is available on site.

  • Number of buildings/towers - 1 
  • Free WiFi 
  • Beach sun loungers 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Total number of rooms - 562 
  • Number of floors - 17 
  • Number of bars/lounges - 6 
  • Coffee shop or café 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Gift shops or newsstand 
  • Hair salon 
  • Tours/ticket assistance 
  • Number of outdoor pools - 4 
  • Children's club 
  • Laundry facilities 
  • Multilingual staff 
  • Garden 
  • Poolside bar 
  • Beach bar 
  • Porter/bellhop 
  • Luggage storage 
  • Year Built 2012 
  • Number of restaurants - 6 
  • Free self parking 
  • Shopping on site 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Swim-up bar 
  • Wedding services 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Rollaway/extra beds available 
  • In-room massage available 
  • Free WiFi 
  • Partially open bathroom 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • In-room safe (laptop compatible) 
  • Jetted bathtub 
  • In-room climate control (air conditioning) 
  • Separate sitting area 
  • Balcony 
  • Ceiling fan 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Hair dryer 
  • Separate bathtub and shower 
  • Iron/ironing board 
  • Satellite TV service 
  • Flat-panel TV 
  • Room service (24 hours) 

Where to Eat

Krystal - This theme restaurant specializes in fusion cuisine. Guests can enjoy drinks at the bar. Reservations are required.

Las Olas - This buffet restaurant serves breakfast, lunch, and dinner.

Onsite venue #3 - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Tamales - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

Isla Mujeres - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Things to Do

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Beach volleyball on site 
  • Golfing nearby 
  • Sailing nearby 
  • Water skiing nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Fitness classes on site 
  • Kayaking on site 
  • Playground on site 
  • Snorkeling on site 
  • Windsurfing on site 
  • Yoga classes/instruction on site 
  • Snow tubing nearby 

Spa Services

  • Manicures and pedicures 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Resort Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

A full stay penalty applies year round for early departures and no-shows for all room types with the exception of Junior Suite Mexico, Standard Mexico, or Standard Vista al Mar Mexico. For more details, please contact the office using the information on the reservation confirmation received after booking.

Resort Name

  • Palace Peninsula Riu
  • Peninsula Palace
  • Peninsula Riu
  • Riu Palace Peninsula
  • Riu Palace Peninsula All Inclusive
  • Riu Palace Peninsula All Inclusive Cancun
  • Riu Palace Peninsula Cancun
  • Riu Peninsula
  • Riu Peninsula All Inclusive
  • Riu Peninsula Palace

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Villa Suite Special

Book a stay in a Villa Jr. Suite Jacuzzi, Villa Jr. Suite Jacuzzi Ocean View, or Villa Suite Jacuzzi room type for travel any time, and receive the following:

  • Welcome glass of sparkling wine and cold face towel
  • Concierge service for dinner reservations
  • Premium liquor throughout the hotel and in guestroom
  • Premium wine list (surcharge)
  • Romantic dinner on the beach (on request, sucharge applies)
Full details at check-in. Offer valid anytime, subject to availability. Restrictions may apply.


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Learn more.
4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
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Decent Hotel in Cancun

4 out of 5
by from New York
Posted Feb 24, 2017
Hotel was very clean and staff extremely friendly and helpful. Food was just ok. A lot of it was not what we are used to but you do get that when traveling outside of the US. Overall it was a nice place to stay
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Amazing

5 out of 5
by
Posted Feb 23, 2017
Amazing location,friendly staff and great great service .
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5 out of 5
by from Angel
Posted Feb 23, 2017
I enjoyed the way they treat clients as vip's. The attention they put on me on every time they saw me was so spectacular. I definitely recommending this complex to all my friends and co workers since I returned to work. Never will change my next get away
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Nice Hotel, with unreasonably guest services

4 out of 5
by
Posted Feb 22, 2017
The hotel was nice everything was quality. The food was better than any of the other places I have stayed at in Cancun. If it's a resort your looking for you will be disappointed to find it's small with very limited options. The nightly entrainment one night was a beach party, that amounted to mostly guest kids with balloons dancing. My major complaint would that my toilet clogged up the last night, they sent a guy as soon as I called at 0430, he worked on it for about 1 1/2 hrs, unable to fix it. He turned the water to it and they said they would send a man at 8. I refused this time because, I had to shower and be checked out by 10. Kicker was when I went to check out I owed 20 pesos or 50 cents for a phone call, THEY WOULD NOT LET ME CHECK OUT until that was paid in pesos, I didn't have. Even though I said I haven't had a bathroom in my room since 0430, it didn't matter to them they needed this 20 pesos a dollar bill wouldn't do either.
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Will definitely be back !!!!

5 out of 5
by
Posted Feb 22, 2017
I read other reviews on this resort so I was a lil skeptical at first but this is a great place to stay. Food was on point & im a very picky eater They had many choices at the buffet including rib eye steaks & filet mignon , the breakfast was great & my waiter made sure my glass stayed full of mimosa !!!! I will definitely recommend to any friend or family member !!! One thing that could be improved is maybe 2 more items added to room service menu like buffalo wings or chicken fingers and the sports bar food improved also. Overall a great stay!!!! I give the Riu Peninsula a 100%
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RIU Palace Vacation 2017

5 out of 5
by from Bmore, MD
Posted Feb 22, 2017
Great location. Rooms were spacious, clean and well laid out. 24 hour room service and food choices were excellent. The wife and I traveled there to relax And this was the perfect place
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Definitely not a 5 Star But OK.

3 out of 5
by from Phila
Posted Feb 21, 2017
Pros: Stafff
Location: See above
Fridge does not get colder than the room (Perhaps their attempt at being green?). Light in the bath had a short and you could not reach it from the toilet. Entrance Door blows and rattles in the wind (Geez you are on the beach do you think there will be wind? If it happens to you just close a towel in it) Food is OK, Lobster is GREAT. Staff is Great. Although they are kind of snobbish to the lower class RIU folks next door when they come visit. Noisy Joint. Breakfast was Very Good. I've stayed at about 10 places so far in Cancun. The RIU in Costa Rica was GREAT. Debating on trying one of the other RIU's in Cancun as for now although it is old the Fiesta Americana Condesa is the way to go.
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Very nice hotel, would definitely recommend and re

4 out of 5
by
Posted Feb 21, 2017
Pros: Almost everything. The easiness to get around. Your employess are very hard workers!!!
Cons: The Sports Bar was pathetic. Could use some sprucing up. The food did not look appealing at all. It's as if the food had been sitting out for hours
Location: We pretty much stayed inside your resort area.
We were welcomed very nicely. We were celebrating our 25th Anniversary. We mentioned this at the front desk and nothing special was done. Which was ok. On the way up to our room a gentlemen was going up to a higher floor, he mentioned he was by the elevator and requested a room change. We think we may have gotten his room, because we were by the elevator. Its a bit loud. The food was excellent. All the restaurants were very well run. We followed the dress code but found it was not enforced. Many people were in T-shirst & flip flops. We dont' mind a more relaxed dress code, but not right that it was not enforced or you should change the wording to maybe NO T-Shirts or Flip Flops. We truly enjoyed our trip though!
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Great hotel

5 out of 5
by from chicago
Posted Feb 21, 2017
Pros: the view
BEAUTFUL hotel first time in cancun and the hotel was a great place the food was great and the staff was super nice. room was clean and nice had a great view of the sea . pools are nice didn't really get in the pool because the ocean was right on out foot steps . I well stay here again when I return to mexico. one down fall and its not a bigge is they need more Mexican food not Americanize food. lol
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Beautiful Hotel and Setting

5 out of 5
by
Posted Feb 21, 2017
My wife and I had a great time celebrating her 70th birthday, along with another couple who joined us. The room was very nice with lovely views of the grounds, pools, and sea. The food was very good with a lot of variety and was served by pleasant, attentive servers. Some of the food could have been hotter and fresher, but for the most part was appetizing and appropriately presented and served. We spent a great deal of time at the various pools, where we enjoyed drinking and relaxing. Nightly entertainment could have been better, except for two bands and the Vegas-style show (with a great band) that we enjoyed Friday night. We already discussed making a return visit next year to the RIU Palace Peninsula in gorgeous Cancun.
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