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Get an overview of this hotelFamily-friendly Cancun getaway on white-sand beach

Right on the beach

The Riu Palace Peninsula All Inclusive resort stands right on a private white-sand beach lapped by turquoise water. Ferries to Isla Mujeres leave from a terminal a 12-minute drive away, and souvenirs are on offer just across the street at Plaza Caracol shopping mall.

All meals included

The room rate includes all meals, most drinks, and live entertainment, so guests can feel free to make use of a cluster of restaurants and bars serving everything from Mexican to Italian. There are 4 swimming pools, plus a separate pool in the adults-only section, and a children's activity program.

A drink on the veranda

Spacious, air-conditioned villas have private balconies or verandas on which to soak up the Caribbean breeze, along with hydromassage baths, 24-hour room service, and a minibar stocked with free drinks. Free WiFi and satellite TV are included as well.

Riu Palace Peninsula All Inclusive ratings based on 1,392 Verified Reviews

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4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
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Hard to beat

5 out of 5
by from Omaha, NE
Posted Feb 20, 2017
Pros: Hotel was clean, food as great, staff incredible
Cons: Bathroom closer to pool
AMAZING vacation all around. Hotel very clean and very attentive to patrons. The food was incredible and the staff inside each restaurant very kind. Only downfall was the lack of bathrooms around the pool area......I would stay out of the bar pool if I were you. We never had an issue with getting a seat by the pool or near the ocean. Plenty of places and chairs to chill. We will be back
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Fabolous Romantic Getaway Vacarion

5 out of 5
by
Posted Feb 19, 2017
Had a truly amazing romantic getaway vacation with my girlfriend! This hotel is truly amazing! Romantic dinner on the beach for Valentine's Day was amazing! Friendly staff and great hotel to stay at!
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Amazing hotel to stay with your love one

5 out of 5
by from new york
Posted Feb 15, 2017
can't doubt that this is a wonderful hotel to spend your time with family or friends. Nice staff, delicious food, and the housekeeper even gave us a surprise! I went with my boy friend, and each time the housekeeper cleaned our room, they folded a special shape of towel, like cat and swan! So sweet!
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Nice hotel, friendly staff, performances at night

4 out of 5
by from New York, NY
Posted Feb 14, 2017
Pros: Everything was great. Staff were all very friendly and accommodating.
Location: The location is a bit farther from the airport. They have many water activities to do right by the resort.
Overall, very pleasant experience at this hotel. The staff are great and always very friendly.
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Wonderful Hotel, Staff, and Food!

5 out of 5
by from New Jersey
Posted Feb 14, 2017
Pros: Food, Staff, Beach.
My husband and I had such an amazing vacation to Riu Palace Peninsula. From the moment we walked in all of the staff were super friendly. We even got a free room upgrade! The food and drinks were also amazing and the restaurants on site offered so much variety. I'd definitely stay here again. Also, Armando on the beach is the man! He served us drinks super fast and was always available to place another order.
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Wonderful facility!!!

5 out of 5
by from Connecticut
Posted Feb 14, 2017
Stayed at Rui Palace Peninsula. Great hotel, staff, entertainment, food immaculate facility. Visit all 3 Rui's for nightly entertainment. Take ferry (1 block away)to Isla Mujeres and rent a golf cart to see the island. Travel reps at hotel each day to book your tours. Jungle tour with snorkeling-the best and is right across the street. Visit Market 24&28 for souvenirs and silver. You can take the bus in front of the hotel for under a dollar. I'll always remember the Rui Palace Peninsula 😊
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Great value for the price

4 out of 5
by
Posted Feb 14, 2017
Hotel is very clean. Staff was friendly. Food was average, nothing worth mentioning but at an all inclusive that is what I expect. breakfast buffet was best. Restaurants were just ok. Enjoyed our stay. Would stay again.
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2 out of 5
by
Posted Feb 10, 2017
Hotel needs better securtiy cameras and management. Was told that I needed to pay extra for room that I had already purchased online. Good service as far as food and drinks.
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5 out of 5
by
Posted Feb 10, 2017
Excellent service. Room had a beautiful beach view. Food in the buffets was great very fresh. We ate at the steak restaurant and had steak and lobster every night!!! Drinks were perfect, top shelf alcohol on request. Never any problems getting a lounger either at the pool or on the beach. Had a wonderful beach massage!! Beach was beautiful with white sand. This was our second time at this resort and we will be back next year!!!!
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Great hotel

5 out of 5
by
Posted Feb 9, 2017
Everyone was so nice! We had an amazing time! Delicious and tons of food!
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Resort Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

Water activities

  • Kayaking
  • Snorkeling
  • Windsurfing

Resort Amenities

Riu Palace Peninsula All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities include a complimentary children's club, a coffee shop, and access to recreational activities and entertainment. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Riu Palace Peninsula All Inclusive features 4 outdoor swimming pools, a spa tub, a steam room, and a fitness center. Dining is available at one of the resort's 6 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 6 bars/lounges, a beach bar, and a swim-up bar. Public areas are equipped with complimentary WiFi.

This all-inclusive resort also offers a children's pool, spa services (surcharge), and a children's club. Guests can use the outdoor pool at a partner hotel. Complimentary self parking is available on site.

  • Beach sun loungers 
  • Free WiFi 
  • Number of buildings/towers - 1 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Total number of rooms - 562 
  • Number of floors - 17 
  • Number of bars/lounges - 6 
  • Coffee shop or café 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Gift shops or newsstand 
  • Hair salon 
  • Number of outdoor pools - 4 
  • Tours/ticket assistance 
  • Children's club 
  • Laundry facilities 
  • Multilingual staff 
  • Garden 
  • Poolside bar 
  • Beach bar 
  • Porter/bellhop 
  • Luggage storage 
  • Year Built 2012 
  • Number of restaurants - 6 
  • Free self parking 
  • Shopping on site 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Swim-up bar 
  • Wedding services 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Free WiFi 
  • Partially open bathroom 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • In-room safe (laptop compatible) 
  • Rollaway/extra beds available 
  • In-room massage available 
  • Jetted bathtub 
  • In-room climate control (air conditioning) 
  • Separate sitting area 
  • Balcony 
  • Ceiling fan 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Hair dryer 
  • Separate bathtub and shower 
  • Iron/ironing board 
  • Satellite TV service 
  • Flat-panel TV 
  • Room service (24 hours) 

Where to Eat

Krystal - This theme restaurant specializes in fusion cuisine. Guests can enjoy drinks at the bar. Reservations are required.

Las Olas - This buffet restaurant serves breakfast, lunch, and dinner.

Onsite venue #3 - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Tamales - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

Isla Mujeres - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Things to Do

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Beach volleyball on site 
  • Golfing nearby 
  • Sailing nearby 
  • Water skiing nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Fitness classes on site 
  • Kayaking on site 
  • Playground on site 
  • Snorkeling on site 
  • Windsurfing on site 
  • Yoga classes/instruction on site 
  • Snow tubing nearby 

Spa Services

  • Manicures and pedicures 
  • Massages 
  • Facial treatments 
  • Body treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Resort Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

A full stay penalty applies year round for early departures and no-shows for all room types with the exception of Junior Suite Mexico, Standard Mexico, or Standard Vista al Mar Mexico. For more details, please contact the office using the information on the reservation confirmation received after booking.

Resort Name

  • Palace Peninsula Riu
  • Peninsula Palace
  • Peninsula Riu
  • Riu Palace Peninsula
  • Riu Palace Peninsula All Inclusive
  • Riu Palace Peninsula All Inclusive Cancun
  • Riu Palace Peninsula Cancun
  • Riu Peninsula
  • Riu Peninsula All Inclusive
  • Riu Peninsula Palace

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Villa Suite Special

Book a stay in a Villa Jr. Suite Jacuzzi, Villa Jr. Suite Jacuzzi Ocean View, or Villa Suite Jacuzzi room type for travel any time, and receive the following:

  • Welcome glass of sparkling wine and cold face towel
  • Concierge service for dinner reservations
  • Premium liquor throughout the hotel and in guestroom
  • Premium wine list (surcharge)
  • Romantic dinner on the beach (on request, sucharge applies)
Full details at check-in. Offer valid anytime, subject to availability. Restrictions may apply.