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Royal Uno All Inclusive Resort & Spa

Photo gallery for Royal Uno All Inclusive Resort & Spa

Aerial view
Private beach, white sand, beach umbrellas, beach towels
4 outdoor pools
4 outdoor pools
4 outdoor pools

Overview of Royal Uno All Inclusive Resort & Spa

Royal Uno All Inclusive Resort & Spa

4.5 star property

8.8/10 Excellent

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
Map
Kukulcan Boulevard Km 17.5, Hotel Zone, Cancun, QROO, 77500

Explore the area

  • Popular LocationMaya Cancun Museum4 min walk
  • Popular LocationSan Miguelito10 min walk
  • Popular LocationAquaworld18 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)17 min drive

Room options

About this area

Cancun

Located on a private beach, Royal Uno All Inclusive Resort & Spa is in Zona Hotelera, a neighborhood in Cancun. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park reflect the area's natural beauty and area attractions include Ventura Park Cancun and Xoximilco. Traveling with kids? Consider Extreme Adventure, or check out an event or a game at Cancun Bullfight ring.

What's nearby

  • Maya Cancun Museum - 4 min walk
  • San Miguelito - 10 min walk
  • Aquaworld - 18 min walk
  • El Rey Ruins - 3 min drive
  • Delfines Beach - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • Xkat-ik - 6 min walk
  • Da Vinci - 6 min walk
  • Restaurante Benazuza - 12 min walk
  • Puerto Madero - 3 min drive
  • Casitas - 3 min drive

About this property

Royal Uno All Inclusive Resort & Spa

4.5-star luxury property located in Zona Hotelera
Take advantage of a roundtrip airport shuttle, a poolside bar, and shopping on site at Royal Uno All Inclusive Resort & Spa. With a private beach, beach massages, and beach umbrellas, this property is the perfect place to soak up some sun. Treat yourself to a sports massage or a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature international cuisine and more. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a coffee shop/cafe and a playground.
You'll also enjoy perks such as:
  • 4 outdoor pools and a children's pool
  • Free self parking
  • Luggage storage, a gift shop, and ATM/banking services
  • A TV in the lobby, a 24-hour front desk, and express check-in
Room features
All 540 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and bathrobes.
Extra amenities include:
  • Free toiletries and hair dryers
  • Smart TVs with cable channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Land activities

Kids club

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 7:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • OS
  • Aora
  • Palotinte
  • Miamare
  • Kukul Cantina

Things to do

  • 24-hour fitness center
  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Outdoors

  • Beach umbrellas
  • Private beachfront location

Spa

  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas
  • Games
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • In-room massage
  • Safe
  • Soundproofing
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 2.50 per night
  • A damage deposit of USD 400 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25 per person (roundtrip)
  • Airport shuttle fee per child: USD 25 (roundtrip), (up to 15 years old)
  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royal Uno Inclusive & Cancun
Royal Uno All Inclusive Resort Spa
Royal Uno All Inclusive Resort & Spa Cancun
Royal Uno All Inclusive Resort & Spa All-inclusive property

Frequently asked questions

Does Royal Uno All Inclusive Resort & Spa have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Royal Uno All Inclusive Resort & Spa?

As of Dec 4, 2022, prices found for a 1-night stay for 2 adults at Royal Uno All Inclusive Resort & Spa on Dec 13, 2022 start from $396.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Royal Uno All Inclusive Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royal Uno All Inclusive Resort & Spa?

Self parking is free at this property.

What time is check-in at Royal Uno All Inclusive Resort & Spa?

Check-in is from 3:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Royal Uno All Inclusive Resort & Spa?

Check-out is at 11:00 AM. Late check-out is available for USD 500 (subject to availability).

Does Royal Uno All Inclusive Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–7:00 PM on request. A fee of USD 25 per person applies.

Are there all-inclusive benefits at Royal Uno All Inclusive Resort & Spa?

Yes, the property is all-inclusive. All food and beverages are included.

Overall score and ratings

8.8

Excellent

Rating 10 - Excellent. 276 out of 411 reviews" "
" "10 - Excellent 67%
Rating 8 - Good. 76 out of 411 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 28 out of 411 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 14 out of 411 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 17 out of 411 reviews" "
" "2 - Terrible 4%

9.5/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Excellent

Sohaib
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was beautiful with amazing views from our room. The staff was very friendly and there was so much to do through out the days of our stay! We managed to do everything before our flight back home!

10/10 Excellent

Christa
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was beautiful. Hotel was very clean. Food was good and staff was very friendly and helpful.

10/10 Excellent

Kenya
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked this resort. Especially for young kids theres so much to do. The resort is very modern. The food was very good and the staff was so nice. We would deffinately go there again. We actually had reservations at solaris like 6 min from them and it was terrible we stayed 1 night and went to royal uno and were so glad we stayed there for the rest of our vacation.

10/10 Excellent

Mandy
Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great food, staff always friendly, beach clean

10/10 Excellent

Sandra
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment was great, and staff were super friendly…

10/10 Excellent

Matteo
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Overall this has been a great stay, staff is very nice and accommodating. Great options for families with kids as there are a lot of entertainment options.

10/10 Excellent

Guowei
Liked: Staff & service, amenities, property conditions & facilities
Located in the center of Cancun city

10/10 Excellent

Mojgan
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying in this resort, pools, rooms , bars and the view was amazing . Asian & Mexican restaurant could be better. There should be a board in the Lobby to inform guests about nightly events. We missed some events because on our TV showed no events for this time. It's not a good way to come to restaurants and talk table to table and invite people to the night shows. There should be a better way to inform guests about events.