Featured Image
1/52 Featured Image


Get an overview of this hotelUpscale resort on the beach, with 3 outdoor swimming pools

VIP Room Upgrades & More


Nestled on the beach, this Hotel Zone resort is within 3 mi (5 km) of Playa Ballenas, La Isla Shopping Mall, and Playa Delfines. El Rey Ruins is 2.4 mi (3.8 km) away.

Resort Features

Catch some rays at the beach or spend the day relaxing at Sandos Cancun Luxury Resort All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.

Room Amenities

All 212 rooms feature thoughtful touches like free minibar items and pillow menus, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include pillowtop beds, iPod docks, and room service.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities

  • Fitness facilities
  • Tennis
  • Volleyball


  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Yoga


  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Premium food items
  • Bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

Hotel Amenities

Sandos Cancun Luxury Resort All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Sandos Cancun Luxury Resort All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 4 restaurants. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary high-speed wireless Internet access. This all-inclusive resort also offers outdoor tennis courts, a health club, and a spa tub. Onsite self parking is complimentary.

Sandos Cancun Luxury Resort All Inclusive has designated areas for smoking.

  • 24-hour front desk 
  • ATM/banking 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Free beach cabanas 
  • Beach sun loungers 
  • Beach towels 
  • Beach umbrellas 
  • Pool umbrellas 
  • Concierge services 
  • Conference center 
  • Conference space size (feet) - 6254 
  • Conference space size (meters) - 581 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free self parking 
  • Free WiFi 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Luggage storage 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 8 
  • Number of outdoor pools - 3 
  • Number of restaurants - 4 
  • One meeting room 
  • Outdoor tennis courts 2 
  • Pool sun loungers 
  • Poolside bar 
  • Porter/bellhop 
  • Rooftop terrace 
  • Sauna 
  • Shopping on site 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Total number of rooms - 212 
  • Tours/ticket assistance 
  • Turkish bath/Hammam 
  • Wedding services 
  • Year Built 1998 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Outdoor pools  
  • Outdoor tennis courts  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Flat-panel TV 
  • Free WiFi 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room massage available 
  • In-room safe (laptop compatible) 
  • iPod docking station 
  • Iron/ironing board 
  • Minibar (stocked, free items) 
  • Phone 
  • Pillow menu 
  • Pillowtop mattress 
  • Private bathroom 
  • Room service 
  • Separate bathtub and shower 
  • Slippers 
  • Turndown service 

Where to Eat

Zango Restaurant - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

St. Trop - This beachfront restaurant specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Gaijin Teppanyaki - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Seasons Restaurant - Overlooking the ocean and pool, this fine-dining restaurant specializes in international cuisine and serves dinner only.

Bar One - This lobby lounge overlooks the pool.

Room service is available.

Nearby Things to Do

Outdoor tennis courts and a health club are featured at the resort. 3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a steam room.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scuba diving nearby 
  • Boat tours nearby 
  • Golfing nearby 
  • Parasailing nearby 
  • Aerobics on site 
  • Kayaking on site 
  • Sailing on site 
  • Snorkeling on site 
  • Volleyball on site 
  • Windsurfing on site 
  • Yoga classes/instruction on site 
  • Beach volleyball on site 
  • Beach yoga on site 

Spa Services

Spa del Mar has 13 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Hot stone massage 
  • Deep tissue massage 
  • Prenatal massage 
  • Steam room in spa 
  • Thai massage 
  • Reflexology 
  • Sports massage 
  • Minimum age to access spa is 16 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Number of treatment rooms 13 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Parking height restrictions apply


The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Late check-out fee: MXN 900
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

A resort fee is included in the total price displayed. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.
  • The property is a member of Preferred Hotels & Resorts.
Sorry, we seem to have had an issue loading our review content. Try again?