Resort was great... But food was horrible!
Posted Sep 13, 2016
The resort itself was great. Modern decor, comfortable, right on the beach and multiple pools. However, the food was absolutely horrible. This was our first time at an all inclusive, so maybe this is common, but we expected to have access to great food at multiple restaurants and this was not the case. Very sad that the best food we had during our seven day trip was at the sports bar on the first night.
In addition, DO NOT WASTE YOUR MONEY ON VIP rooms as they are not worth the price. The VIP club located on the 21st floor is a small room with a very tiny counter filled with some nasty sandwiches, gross deserts and four bottles of "upgraded" liquor. The "upgraded" mini bar was simply three single shot bottles of the following: Johnny Walker Black, Cazadores and some vodka. Finally, the VIP pool is pretty small and very crowded. Unless you get up at 7AM to go get a seat, you are probably not going to get one.
The final item that I did not like is that the hotel staff was constantly pestering us to purchase "upgraded" dinners or $500 bottle of wine. Again, do not waste your money on this. The "upgraded" dinners are at a table ten feet away from the rest of the guests at an identical table. Not worth the money.
Now that I have finished my rant, let me just say that the resort as a whole was pretty good. This was our first trip to Cancun and overall it was basically what we expected. We were not blown away, but also not disgusted. We will be back, but not at this resort.