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Suites Chac Chi

Photo gallery for Suites Chac Chi

2 outdoor pools, sun loungers
Standard Room | In-room safe, free WiFi, bed sheets
Standard Room | In-room safe, free WiFi, bed sheets
Deluxe Room, 2 Queen Beds | In-room safe, free WiFi, bed sheets
Deluxe Room | In-room safe, free WiFi, bed sheets

Overview of Suites Chac Chi

Suites Chac Chi

3.0 star property

7.6/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk
Map
Avenida Rueda Medina, Colonia Electricistas NO.2, Isla Mujeres, QROO, 77400

Explore the area

  • Popular LocationCrayola House14 min walk
  • AirportIsla Mujeres, Quintana Roo (ISJ)3 min drive
  • Popular LocationJoysxee Floating Bottle Island5 min drive
  • Popular LocationGarrafon Natural Reef Park6 min drive

Room options

About this area

Isla Mujeres

Located in Isla Mujeres, Suites Chac Chi is near the beach. Mundaca House and Isla Mujeres Cemetery are local landmarks, and travelers looking to shop may want to visit La Isla Shopping Mall and Miguel Hidalgo. Parque de los Suenos and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also worth visiting. Guests love the hotel's location for the sightseeing.

What's nearby

  • Crayola House - 14 min walk
  • Shark Beach - 4 min drive
  • Joysxee Floating Bottle Island - 5 min drive
  • Garrafon Natural Reef Park - 6 min drive
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 124 min drive

Restaurants

  • El Varadero - 3 min walk
  • Kash Keken Chuc - 5 min walk
  • Lolo Lorena - 5 min walk
  • La Justicia De Don Pino - 9 min walk
  • Da Luisa - 12 min walk

About this property

Suites Chac Chi

3-star hotel
Suites Chac Chi provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools with sun loungers
  • A 24-hour front desk, luggage storage, and tour/ticket assistance
  • A front desk safe
Room features
All 19 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the spacious rooms at the property.
Other amenities include:
  • Bathrooms with showers and shampoo
  • 21-inch TVs with satellite channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Pool sun loungers

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 21-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
There is limited hot water on site
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chac Chi Hotel Isla Mujeres
Chac Chi Hotel
Chac Chi Isla Mujeres
Chac Chi
Chac Chi Hotel Suites
Chac Chi Hotel Suites
Suites Chac Chi Hotel
Suites Chac Chi Isla Mujeres
Capital O Chac Chi Hotel Suites
Suites Chac Chi Hotel Isla Mujeres

Frequently asked questions

Does Suites Chac Chi have a pool?

Yes, this property has 2 outdoor pools.

Is Suites Chac Chi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Suites Chac Chi?

This property doesn't offer parking.

What time is check-in at Suites Chac Chi?

Check-in is from 3:00 PM - 9:00 PM. After-hours check-in is not available.

What time is check-out at Suites Chac Chi?

Check-out is at noon.

Where is Suites Chac Chi located?

Situated near the beach, this hotel is 0.7 mi (1.1 km) from Crayola House and 1.6 mi (2.6 km) from Norte Beach. Isla Mujeres Ferry Terminal and Miguel Hidalgo are also within 2 mi (3 km).

Can I cancel my reservation for free at Suites Chac Chi and receive a full refund?

Yes, Suites Chac Chi offers free cancellation on select room rates, because flexibility matters! Please refer to Suites Chac Chi cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

7.6

Good

Rating 10 - Excellent. 34 out of 136 reviews" "
" "10 - Excellent 25%
Rating 8 - Good. 60 out of 136 reviews" "
" "8 - Good 44%
Rating 6 - Okay. 28 out of 136 reviews" "
" "6 - Okay 21%
Rating 4 - Poor. 8 out of 136 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 6 out of 136 reviews" "
" "2 - Terrible 4%

8.0/10

Cleanliness

8.1/10

Staff & service

7.5/10

Amenities

7.3/10

Property conditions & facilities

10/10 Excellent

Verified traveler
Stayed 26 nights in Jan 2021

8/10 Good

george
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

6/10 Okay

Francis
Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a comfortable stay
Not the best it stays. Rooms was old and very dirty and dusty. Internet only works in living room. Was not clean or comfortable. Decent location. 10 minute drive to cento and close to ferry station. I won’t stay there again.
Stayed 2 nights in Jan 2021

8/10 Good

Audrey
Traveled with family
It was fine . A bit far from everything
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveler
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and decent place. Patience needed but nice.
Great stay. Decent location in the middle of the island. You will have to take taxis (50 pesos each way) to anywhere but it’s cheap. Tacos down the block as well as a grocery store. Not sure about the spot in the middle of the pool that moves around.
Stayed 2 nights in Oct 2020

8/10 Good

joel
Traveled with group
Liked: Cleanliness, staff & service, room comfort
Safe area but no locks on windows or balcony
Nice place starting to get a little rundown. Locks don't work on windows or balcony and safe isn't bolted down. So no place to store valuables. Kept my passport with me.
Stayed 3 nights in Aug 2020

8/10 Good

David
Liked: Cleanliness, staff & service, room comfort
The hotel had all I needed for my trip. The room was cleaned and The staff was very friendly. Location is away from the town. So, you will need some kind of transportation or a taxi to move around.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Sonia
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Even though it’s a bit far from playa Norte the hotel is in a good location if you rent a golf cart or bike. The room was clean, the staff were very friendly and courteous.
Stayed 2 nights in Mar 2020

8/10 Good

Olivia, alberta canada
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is clean and staff are nice. But its far from the beach area.
Stayed 3 nights in Mar 2020