Suites Chac Chi

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In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets

Overview of Suites Chac Chi

Suites Chac Chi

3 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Avenida Rueda Medina, Colonia Electricistas NO.2, Isla Mujeres, QROO, 77400

Explore the area

  • Popular LocationCrayola House14 min walk
  • Popular LocationJoysxee Floating Bottle Island6 min drive
  • Popular LocationCosta Occidental de Isla Mujeres National Park6 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)104 min drive

Choose dates to view prices

About this area

Isla Mujeres

Located in Isla Mujeres, Suites Chac Chi is near the beach. Las Americas Cancun Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norte Beach. Tortugranja Turtle Farm and Parque de los Suenos are also worth visiting. Guests love the hotel's quiet location.

What's nearby

  • Crayola House - 14 min walk
  • Shark Beach - 5 min drive
  • Joysxee Floating Bottle Island - 6 min drive
  • Costa Occidental de Isla Mujeres National Park - 6 min drive
  • Garrafon Natural Reef Park - 15 min drive

Restaurants

  • Varadero Cubano — 2 min walk
  • Kash Keken Chuc — 5 min walk
  • Lolo Lorena — 5 min walk
  • Soggy Peso — 8 min walk
  • Da Luisa — 12 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 104 min drive

About this property

Suites Chac Chi

3-star hotel near Norte Beach
This hotel features 2 outdoor pools, dry cleaning, and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front-desk safe. All 19 rooms offer free WiFi, coffee makers, and TVs with satellite channels. Ceiling fans, safes, and showers are among the other amenities that guests will find.
Suites Chac Chi offers 19 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include showers. This Isla Mujeres hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Pool sun loungers

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 21-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash

We should mention

There is limited hot water on site
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chac Chi Hotel Isla Mujeres
Chac Chi Hotel
Chac Chi Isla Mujeres
Chac Chi
Chac Chi Hotel Suites
Chac Chi Hotel Suites
Suites Chac Chi Hotel
Suites Chac Chi Isla Mujeres
Capital O Chac Chi Hotel Suites
Suites Chac Chi Hotel Isla Mujeres

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 34 out of 136 reviews
5 - Excellent 25%
Rating 4 - Good. 60 out of 136 reviews
4 - Good 44%
Rating 3 - Okay. 28 out of 136 reviews
3 - Okay 21%
Rating 2 - Poor. 8 out of 136 reviews
2 - Poor 6%
Rating 1 - Terrible. 6 out of 136 reviews
1 - Terrible 4%

4.0/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Stayed 26 nights in Jan 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

3/5 Okay

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a comfortable stay
Not the best it stays. Rooms was old and very dirty and dusty. Internet only works in living room. Was not clean or comfortable. Decent location. 10 minute drive to cento and close to ferry station. I won’t stay there again.
Stayed 2 nights in Jan 2021

4/5 Good

Traveled with family
It was fine . A bit far from everything
Stayed 4 nights in Dec 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and decent place. Patience needed but nice.
Great stay. Decent location in the middle of the island. You will have to take taxis (50 pesos each way) to anywhere but it’s cheap. Tacos down the block as well as a grocery store. Not sure about the spot in the middle of the pool that moves around.
Stayed 2 nights in Oct 2020