Ratings based on 1,602 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from Vancouver
Amazing!Posted Aug 21, 2016
No children, great view, beautiful beach, delicious food, and excellent staff/service! What more can you ask for! It's a perfect place to relax, beach isn't too crowded. Best memory was seeing the turtles on the beach and releasing the baby turtles into the ocean. Definitely a great experience at Sun Palace, we will be back!
by A verified traveler from Los Angeles, CA
Happy honeymoonersPosted Aug 10, 2016
Our exerience at Sun Palace was amazing. It was very, and I mean very relaxing, just what we intended it to be. Staff was amazingly friendly and helpful, and I could not have asked a better service. Hotel was beautiful, views were amazing, and food was great! If you ate looking for a place to relax, this is the place...
by A verified traveler from Jb
It's ok hotel except roaches existPosted Aug 9, 2016
There are roaches by where we are eating outside. I saw them while I was eating. It's near the bbq setting they setup outside
by A verified traveler from CA
Hotel withdrew $800 out of my account 2xPosted Aug 7, 2016
After I had landed back in California I opened up my Chase app and noticed that Sun Palace resort withdrew out of my account 800 dollars out of my account without my authorization. OBVIOUSLY I didn't take anything from the room so now I can't get a hold of them for 2 days.Will continue trying to reach them,and also didn't receive any emails about the additional charge.
by A verified traveler from New Mexico
Great hotel for more Beach less people.Posted Aug 4, 2016
This hotel is before you get to the more crowded Hotel Zone. It is nice, clean, great food and lovely, less crowded beaches.
by A verified traveler
Perfect getawayPosted Jul 30, 2016
We had a great time at Sun Palace. The staff were excellent. The Spa treatments are a must and the food was amazing at the Thai and the Steak. Esterellda (apologies for spelling that incorrectly) at the Thai Bar was amazing every time we went. Carlos at the Steak for dinner was also great. They both went out of their way and made us laugh. We had a great time on the tours we booked through the resort and being able to use the resort credits is a plus - if you read about the resort credits before you know about paying the tax but it still works out cheaper. We went to the beach palace but were so glad we stayed at Sun Palace - not over crowded, relaxed, great service, beautiful rooms and no kids. Thanks for a great stay
by A verified traveler
Posted Jul 30, 2016
Very good and comfortable hotel. There are beautiful beach.
by A verified traveler from Texas
Great hotel, beach front, pool faces the beach.Posted Jul 27, 2016
Excellent time. I highly recommend this facility.
by A verified traveler from newport beach
最高Posted Jul 22, 2016
最高なステイになりました。リゾートはきれいで落ち着いていて、静かで、過ごしやすかったです。 レストランもルームサービスも 料理は おいしかったです。 ジャクジー付きの部屋は とてもよかったでっす。シャワールームも広くて シンクも使いやすかったです。アメニティは少なかったです。 ダウンタウンから離れているので ビーチも 混んでなくて、ホテルの客しかいなかったので 贅沢に ビーチを ひとりじめできました。 静かにすごしたいカップルにおすすめです。
by A verified traveler from Houston, Tx
Excellent Excellent Service!!!Posted Jul 22, 2016
The hotel is clean and confortable. The Service was extraordinary good. The food and drinks were very good quality. It is not a massive hotel and we got to know people from different countries, specially from Europe and South America . We really recommend it. It is for adults only.