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Room type

Superior Room, 2 Queen Beds

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Get an overview of this hotelFamily-friendly Cancun hotel in Downtown Cancun with free parking


This family-friendly Cancun hotel is located in the suburbs, within 1 mi (2 km) of Gran Puerto Cancun and Mercado 23. Market 28 and Palapas Park are also within 2 mi (3 km).

Hotel Features

Along with a restaurant, this hotel has an outdoor pool and a spa tub. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, conference rooms, and a meeting room.

Room Amenities

All 55 rooms offer free WiFi, flat-screen TVs with cable channels, and free bottled water. Other amenities available to guests include safes, showers, and phones.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. High-speed wireless Internet access is complimentary. In addition to an outdoor pool, Terracaribe Hotel provides a spa tub and a children's pool. Event facilities measuring 129 square feet (12 square meters) include conference space and a meeting room. For a surcharge, the property provides a beach shuttle and a roundtrip airport shuttle. This family-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Terracaribe Hotel has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Beach shuttle (surcharge) 
  • Children's pool 
  • Free newspapers in lobby 
  • Conference space 
  • Conference space size (feet) - 129 
  • Conference space size (meters) - 12 
  • Designated smoking areas 
  • Express check-in 
  • Free self parking 
  • Free WiFi 
  • Luggage storage 
  • Number of buildings/towers - 3 
  • One meeting room 
  • Outdoor pool 
  • Restaurant 
  • Rooftop terrace 
  • Spa tub 
  • Total number of rooms - 55 
  • Tours/ticket assistance 
  • Year Built 2005 

Family Friendly Amenities

  • Children's pool  
  • Free Wi-Fi  
  • Outdoor pool  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Cable TV service 
  • Climate control 
  • Free bottled water 
  • Free toiletries 
  • Daily housekeeping 
  • Desk 
  • Flat-panel TV 
  • Free WiFi 
  • Hair dryer (on request) 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Phone 
  • Private bathroom 
  • Shower only 

Where to Eat

Los Caracoles - This restaurant specializes in Mexican cuisine and serves breakfast only.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Surfing/boogie boarding nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Parasailing nearby 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 9 years old stay free when using existing bedding.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

No cribs (infant beds) available

No elevators

We should mention

Children 9 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.

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