Ratings based on 446 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
81% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Gary, IN

Nice hotel close to the ferry going to Isla Mujere

Posted Aug 17, 2016
Pros: The swimming pool was nice the Jacuzzi could have been a little bigger but if you got there early you were fine.
Cons: They need to put a dresser in the room. Also they need to have an ice machine as well as a refrigerator.
Location: The location is fine for what we wanted to do which was catch the ferry from Puerto Juarez to Isla Mujeres.
We had a great time. We have stayed here a few times and its very clean and the staff is very friendly. Downtown is only about a 30 minute walk or you can catch a taxi or bus.
5 out of 5
by A verified traveler from Los Angeles

Nice and simple hotel closer to downtown

Posted Aug 4, 2016
Hotel felt just like home but without having to do the chores. Very clean, staff very polite, and helful. I would definitely come back as well as recommend to others. Hotel is not situated in the fast paced and crowed area like Hotelera area which is great for me because I could keep a closer eye on my little
5 out of 5
by A verified traveler

Habitaciones comodas

Posted Jun 28, 2016
Excelente servicio habitaciones comodas, solo estuve una noche
5 out of 5
by A verified traveler from Reading, UK

A very good hotel

Posted Jun 24, 2016
Pros: It's actually quite pretty inside. Private......nice breakfast. Simplicity :)
Cons: Room fridges or a vending machine.
Location: It's in the middle of Cancun....there is everything to do there!
Well, where to start? Ok, so it was a cheap week away and I'd spent literally nothing on my stay there compared to what it really costs in the hotel zone. To be fair it doesn't have half of the facilities those branded ones do. But (and it's a big but). Everything is literally on your doorstep. Don't be scared of the area, it may look rough but the people are all friendly. I walked the whole of Cancun for 7 days and not once had any problems. This may just be the Mexican people IDK. But it's Mexico, not the UK. Or even halfway between. If you look for trouble you will find it. I didn't want any so I guess I didn't find any. I cannot guarantee your safety with this statement however, but as a single guy who was obviously a tourist who didn't speak the language (at all!). I had no problems. The hotel itself looks fab inside. It has a pool, hot tub an amazing rooftop platform. The rooms look nice, clean (and I mean very clean!). They lack fridges which would be my only gripe, but it's hardly a chore to get refreshments. Breakfast was simple but very nice. Traditional...you are in Mexico remember, not the USA or the UK. Enjoy your stay here if you go. If you're looking for friendly staff and a safe place to stay and not a lot else here's the place. I loved my stay there. I will be returning in the near future. :)
Comment from Hotel Management
Jul 21, 2016 by Genesis, Hotel Management
Alex thank you so much for your review, we really appreciate it and please do come back!
4 out of 5
by oscar from Merida

Muy recomendable

Posted Jun 14, 2016 on Hotels
Personal muy amable
Comment from Hotel Management
Jun 24, 2016 by Genesis, Hotel Management
Muchas gracias por su comentario.
4 out of 5
by A verified traveler

נחמד

Posted Jun 11, 2016 on Hotels
מאוד נחמד , ממוקם ליד תחנת אוטובוס אז מאוד נוח.
Comment from Hotel Management
by Genesis, Hotel Management
Thank you so much for your feedback.
4 out of 5
by A verified traveler from recife

custo beneficio excelente

Posted May 13, 2016
Hotel muito central, com opções de compra por perto e um pouco difícil de encontrar Pq não tem fachada. Os quartos não tem frigobar e nunca fique nos apartamentos mais altos, a subida de escada é malvada.
4 out of 5
by Marie-Christine from Montréal

Posted May 13, 2016 on Hotels
Super hotel! (Très) propre et surtout pas cher! Super pratique avec voiture louée. Belle cours intérieure. On avait booké juste 3j et finalement on en ajoute d'autres... Rapport qualité / prix : excellent.
3 out of 5
by David

Bien pour une nuit

Posted Apr 27, 2016 on Hotels
Positifs : Hotel propre,chambre, sdb et piscine agréable. Très bien pour une nuit. Négatifs : on entend la route, pas de papiers wc dans notre chambre et la personne de l'accueil nous a réclamer de payer les petits déjeuner des enfants alors qu'il était bien noté parking, wifi et petits déjeuner gratuits sur notre réservation. J'ai donc refuser et je lui ai renvoyer le mail de confirmation pour preuve (bien faire attention).
Comment from Hotel Management
Jul 9, 2016 by Genesis, Hotel Management
Thank you for your feedback and we apologize for any inconvenience you had while staying with us.
3 out of 5
by Isabelle from Montréal

Propre et pas cher

Posted Apr 11, 2016 on Hotels
La pancarte extérieure de l'hôtel est en réparation, donc il est difficile à trouver. Situé dans un quartier ouvrier pas très joli, il ne faut pas se laisser influencer par les alentours! La propreté de cet hôtel es exemplaire, tout est passé par la désinfection, le nettoyage des chambres jusqu'au lavage des fenêtres, partout dans le petit (et charmant) hôtel c'est propre et ça sent bon. Mais ce qui fait la grande qualité de cet endroit est surtout la gentillesse et serviabilitee de son personnel, particulièrement Genesis, qui es une employée hors pair. Elle a été super gentille avec nous!!! Je recommande cet hôtel à tout ceux qui ne veulent pas être dans zone hôtelliere, qui veulent un petit hôtel tranquille pas cher et où les petits dej sont inclus et très bons.
Comment from Hotel Management
Jul 9, 2016 by Genesis, Hotel Management
Thank you so much for your feedback, we appreciate it.