Featured Image Lobby Sitting Area Lobby Sitting Area Lobby Sitting Area Guestroom Guestroom Guestroom Guestroom Living Area Living Area Living Area Living Room Terrace/Patio Bathroom Childrens Pool Indoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Spa Tub Outdoor Spa Tub Indoor Spa Tub Fitness Facility Pilates Spa Spa Treatment Room Spa Treatment Spa Treatment Spa Treatment Boating Tennis Court Golf Restaurant Restaurant Restaurant Restaurant Food and Drink Food and Drink Hotel Bar Business Center Beach Outdoor Dining Outdoor Dining Outdoor Dining Terrace/Patio Terrace/Patio Terrace/Patio Outdoor Wedding Area Outdoor Wedding Area View from Hotel View from Hotel
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Room type

Junior Suite

Max Occupancy: 4 guests (up to 2 children, 2 infants)

Swim Up Suite W/ Private Garden

Max Occupancy: 4 guests (up to 2 children, 2 infants)

Junior Suite, Ocean View

Max Occupancy: 4 guests (up to 2 children, 2 infants)

Beach Front Casita Suite w/Private Pool

Max Occupancy: 4 guests (up to 2 children, 2 infants)

Two Story Beachfront Casita Suite

Max Occupancy: 4 guests (up to 2 children, 2 infants)

Ocean View Terrace Suite W/ Plunge Pool

Max Occupancy: 4 guests (up to 2 children, 2 infants)

Ocean Front Penthouse Ste w/plunge pool

Max Occupancy: 4 guests (up to 2 children, 2 infants)

Get an overview of this hotelLuxury getaway on the white sands of Cancun

Expedia Insiders' Select Winner 2015

From golf to Mayan ruins

The Beloved Hotel Playa Mujeres All Inclusive is steps from white sand lapped by the Caribbean. It’s an 8-minute walk to Playa Mujeres Golf Club, and a 20-minute drive to the El Meco Mayan ruins. Guests can catch a boat at La Amada Marina and be browsing the shops on Islas Mujeres within 40 minutes.

3 pools and a swim-up bar

Guests can swim in 3 pools, snorkel in the sea, and rent a catamaran. The fitness center provides yoga classes, reflexology, and a range of massages. The 5 bars and 4 restaurants serve everything from Mexican to Mediterranean food, and the swim-up bar offers cocktails in the pool.

Water views, free WiFi

Each light and airy suite overlooks the Caribbean or the pools from a private terrace furnished with a lounge bed and breakfast table. Guests can unwind in front of the 42-inch flat-screen TV while enjoying a frosty drink from the minibar. All rooms come with a spa tub, and some have a private pool.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities

  • Fitness facilities

Hotel Amenities

The Beloved Hotel Playa Mujeres All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with cabanas (surcharge). At The Beloved Hotel Playa Mujeres All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary buffet breakfast. Dining is available at one of the resort's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 5 bars/lounges, a swim-up bar, and a poolside bar. High-speed wireless Internet access is complimentary. This all-inclusive resort also offers a children's club, a children's pool, and an outdoor tennis court. Complimentary self parking and valet parking are available on site.

  • Airport transportation 
  • ATM/banking 
  • Babysitting or childcare (surcharge) 
  • Barbecue grill(s) 
  • Beach cabanas (surcharge) 
  • Beach sun loungers 
  • Beach towels 
  • Business center 
  • Children's club (free) 
  • Children's pool 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Fitness facilities 
  • Free breakfast 
  • Free self parking 
  • Free valet parking 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Gift shops or newsstand 
  • Hair salon 
  • Library 
  • Limo or Town Car service available 
  • Luggage storage 
  • Marina on site 
  • Meeting rooms 
  • Multilingual staff 
  • Number of bars/lounges - 5 
  • Number of buildings/towers - 10 
  • Number of floors - 4 
  • Number of outdoor pools - 3 
  • Number of restaurants - 4 
  • Outdoor tennis court 
  • Pool sun loungers 
  • Poolside bar 
  • Porter/bellhop 
  • Rooftop terrace 
  • Snack bar/deli 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Supervised childcare/activities (free) 
  • Swim-up bar 
  • Tennis on site 
  • Terrace 
  • Total number of rooms - 109 
  • Tours/ticket assistance 
  • Turkish bath/Hammam 
  • Wedding services 
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Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's club (free)  
  • Children's pool  
  • Cribs/infant beds (complimentary)  
  • DVD player  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Outdoor pools  
  • Outdoor tennis court  
  • Snack bar/deli  
  • Sofa bed  
  • Supervised childcare/activities (free)  
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Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Ceiling fan 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Designer toiletries 
  • Desk 
  • DVD player 
  • Free WiFi 
  • Furnished balcony 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room safe (laptop compatible) 
  • iPod docking station 
  • Iron/ironing board 
  • Jetted bathtub 
  • LED TV 
  • Minibar (stocked, free items) 
  • Pay movies 
  • Phone 
  • Pillow menu 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Private spa tub 
  • Rainfall showerhead 
  • Room service (24 hours) 
  • Satellite TV service 
  • Separate bathtub and shower 
  • Separate sitting area 
  • Slippers 
  • Sofa bed 
  • Sofa bed size 
  • Turndown service 
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Where to Eat

A complimentary buffet breakfast is offered daily from 7 AM to 10:30 AM.

Aroma Restaurant - This fine-dining restaurant overlooks the garden.

Isla Grill Restaurant - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Lupita Restaurant - Overlooking the garden, this theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

El Mar Restaurant - This beachfront restaurant serves lunch only.

24-hour room service is available.

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Nearby Things to Do

An outdoor tennis court, a marina, and a health club are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Aerobics on site 
  • Bicycle rentals on site 
  • Hiking/biking trails on site 
  • Kayaking on site 
  • Parasailing on site 
  • Pilates classes on site 
  • Playground on site 
  • Sailing on site 
  • Yoga classes/instruction on site 
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Spa Services

The Beloved Spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Couples treatment rooms 
  • Aromatherapy treatments 
  • Spa tub in spa 
  • Massages 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Number of treatment rooms 14 
  • Body treatments 
  • Facial treatments 
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 
  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

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Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed.

Night Pass Promotion

Book a minimum 7-night stay in any room type receive one complimentary night pass at the next-door property, Excellence Playa Mujeres, including full access to a-la-carte restaurants, bars, night show, disco, etc like regular Excellence guests.

Valid for bookings of 7 nights or longer, one time per stay. Night pass is valid from 6 PM to 1 AM. Arrangements to be coordinated directly at The Beloved concierge desk at check-in. Not valid for children (Excellence is adults-only). Additional day or night passes are available at a special exclusive rate for The Beloved’s guests. Other restrictions may apply.

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