The Fives Oceanfront

Photo gallery for The Fives Oceanfront

Reception
On the beach, white sand
On the beach, white sand
On the beach, white sand
Outdoor pool

Overview of The Fives Oceanfront

The Fives Oceanfront

4 out of 5

3.7/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All inclusive
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Av Javier Rojo Gomez Norte Super Mza 2, Manzana 25, 5, Puerto Morelos, ROO, 77580

Explore the area

  • Popular LocationOjo de Agua Beach2 min walk
  • Popular LocationPuerto Morelos Town Square4 min walk
  • Popular LocationPuerto Morelos Reef4 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)27 min drive

Choose dates to view prices

About this area

Puerto Morelos

Located in Puerto Morelos, The Fives Oceanfront is on the beach. Puerto Morelos Beach and Maroma Beach reflect the area's natural beauty and area attractions include Crococun Zoo and Costa Occidental de Isla Mujeres National Park. Parque Cenote Las Mojarras and Xoximilco are also worth visiting.

What's nearby

  • Ojo de Agua Beach - 2 min walk
  • Puerto Morelos Town Square - 4 min walk
  • Puerto Morelos Reef - 4 min walk
  • Sanctuary of Hope and Time Capsule - 5 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive

Restaurants

  • John Gray's Kitchen — 2 min walk
  • Tacos.Com — 2 min walk
  • La Pepita — 3 min walk
  • Caribelos — 4 min walk
  • Pangea — 4 min walk

About this property

The Fives Oceanfront

4-star spa hotel, walk to Puerto Morelos Town Square
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include 2 bars/lounges, a coffee shop/café, and WiFi in public areas. All 10 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, Smart TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
The Fives Oceanfront offers 10 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 42-inch Smart televisions come with cable channels.

Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. This Puerto Morelos hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and manicures and pedicures.

The spa is open daily.

All inclusive details

All-inclusive room rates at The Fives Oceanfront are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 25 for adults and USD 15 for children
  • 1 restaurant and 1 coffee shop/café
  • 2 bars/lounges

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Luggage storage

Languages spoken

  • English
  • Spanish

Outdoors

  • Beachfront location

Spa

  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Spa open daily

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch Smart TV
  • Cable channels

Food and drink

  • Minibar

More

  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Local maps
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property offers health screenings for COVID-19 onsite for a surcharge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.34 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 25 for adults and USD 15 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, American Express, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

The Fives Oceanfront Hotel
The Fives Oceanfront Puerto Morelos
The Fives Travelers at Fives Oceanfront
The Fives Oceanfront Hotel Puerto Morelos
THE FIVES TRAVELERS AT THE FIVES OCEAN FRONT BY YPJ
Epic Travelers at The Fives Ocean Front All Inclusive
Epic Travelers at The Fives Ocean Front by YPJ All Inclusive
Epic Travelers Ocean Front AI Puerto Morelos by Go Travel Club

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 5 out of 10 reviews
5 - Excellent 50%
Rating 4 - Good. 2 out of 10 reviews
4 - Good 20%
Rating 3 - Okay. 0 out of 10 reviews
3 - Okay 0%
Rating 2 - Poor. 1 out of 10 reviews
2 - Poor 10%
Rating 1 - Terrible. 2 out of 10 reviews
1 - Terrible 20%

3.7/5

Cleanliness

3.7/5

Staff & service

3.4/5

Amenities

3.8/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities
This was a horrible stay the staff and management have no idea what they are doing they just want to take ur money! Especially the managers, they are no help! Never again!
Stayed 7 nights in Aug 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Epic Travel is the crappy timeshare arm of The Fives. They over booked The Fives in Puerto Morelos and sent us to The Fives Beach. They promised airport transportation, None! We paid $100.00 to get to Puerto Morelos. Only to find out There was no room at the Inn. They said they would get us a taxi to The Fives Beach, but when we arrived the cab driver said we owe $30.00. Get us a cab meant just get the cab, not pay for it. At the Epic Club check in we got nothing! Not an apology, no compensation of any type, just a room. They could not even get us dinner reservations for that night. I had to leave at that point, seeing nothing would be done. The next morning we went back to The Epic Club room to see what they would do. The saleswoman said she appreciated our dilemma and said we could have a $150.00 spa credit. Oh thank you, that’s something. Then she said what morning would be a good for the presentation (the timeshare pitch). So in the end we got nothing. All a waist of valuable vacation time and when you make it clear you’re not interested. They become ghosts. Stay away from The Epic Club. They add no value to your stay. On a good note. The Fives Beach is a great resort. Cleanliness, Service, Staff, Food, Rooms even the alcohol is good, they’re all a 10. The Beach is only a 3.
Stayed 7 nights in Jul 2021

5/5 Excellent

Stayed 5 nights in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet resort, very relaxing. Perfect rewind getaway.
Stayed 4 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service
BeAutiful hotel. Amazing restaurant. Walkable to puerto Morelos
Stayed 5 nights in Feb 2021