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Room type

Room, 1 King Bed, Ocean View

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Room, 1 King Bed, Oceanfront

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Double Room, Ocean View

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Double Room, Oceanfront

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Suite, Oceanfront

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Club Room, Ocean View

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Club Room, 2 Double Beds, Ocean View

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Club Room, 1 King Bed, Oceanfront

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Club Room, 2 Double Beds, Oceanfront

Max Occupancy: 4 guests (up to 3 children, 3 infants)


Get an overview of this hotelElegant ambience under the Cancún sun

White-sand beach

On a spectacular white-sand beach, the The Ritz-Carlton, Cancún, offers an interactive culinary center and indulgent Kayantá Spa; Cancún's entertainment center is 6 km (about 4 mi) from the resort.

Indulgent pastimes

This Ritz-Carlton's amenities include tennis courts at Cliff Drysdale Tennis Club, swimming pools, children's activities, and award-winning restaurants overlooking the Caribbean Sea.

Rooms with sea views

Spacious, elegantly appointed guestrooms with panoramic ocean views feature balconies or patios and Italian-marble bathrooms with separate tubs and stall showers.

Hotel Amenities

Hotel Amenities

Featuring private access to the sandy beach, the Five Diamond Awarded, Ritz-Carlton resort in Cancun, offers the perfect hideaway for a sumptuous Caribbean vacation. Cancun’s white sand beaches, charismatic Mexican hospitality and exquisite Cancun restaurants, perfectly combine to offer a luxurious escape for couples and families alike. Whether sampling two Five Diamond awarded restaurants, dining al fresco under the stars, or attending an interactive cooking session, the guests at the Ritz-Carlton, Cancun experience innovative cuisine blended with unparalleled service. The resort boasts a unique Culinary Center with interactive cooking experiences conducted in a residential-style kitchen overlooking the Caribbean Sea.

In addition to Cooking Lessons and Dine with the Chef experiences, nightly tequila tastings are available at the Lobby Lounge. Signature spa services include Lol-Ha, a traditional Mayan bridal bath which uses plant extracts, and flower petals; the Zac-Xib treatment for men includes a vigorous body scrub, and bath therapy with essential oils. Sacred Piedritas Facial reflects the importance of stones in pre-Hispanic cultural rituals.

A complimentary fitness center features strength-training machines, cardio equipment, and free weights. An exercise studio offers fitness classes such as Pilates, yoga, and kickboxing (surcharges). Three outdoor swimming pools with complimentary pool cabanas, sun patios and an oceanfront spa tub are available. Tennis and volleyball courts are also available on site.

A daily kids’ club for children ages 4-12 (surcharge) provides supervised half- and full-day activities in a clubhouse. A “Kids’ Night Out” program is also available for evening fun.

A business center rents equipped with private computer rooms and Internet access (surcharges). Wireless Internet access is available throughout the resort (surcharge). Facilities for meetings and special events are on site and include 8 meeting/conference rooms, secretarial services, technology help-desk and technology support staff.

Further amenities at this smoke-free hotel include six restaurants and two lounges, and a full-service beauty salon. Shoppers can browse upscale boutiques, such as Escada and La Perla; and an art gallery.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Babysitting or childcare 
  • Beach bar 
  • Beach cabanas (surcharge) 
  • Beach towels 
  • Beach umbrellas 
  • Pool umbrellas 
  • Breakfast available (surcharge) 
  • Business center 
  • Children's club 
  • Children's pool 
  • Coffee shop or café 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Computer station 
  • Conference center 
  • Conference space 
  • Conference space size (feet) - 290626 
  • Conference space size (meters) - 27000 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 
  • Multilingual staff 
  • Number of bars/lounges - 2 
  • Number of buildings/towers - 1 
  • Number of floors - 9 
  • Number of meeting rooms - 8 
  • Number of outdoor pools - 3 
  • Number of restaurants - 4 
  • Outdoor tennis courts 3 
  • Parking (limited spaces) 
  • Free pool cabanas 
  • Pool sun loungers 
  • Poolside bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping on site 
  • Smoke-free property 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Supervised childcare/activities 
  • Tennis on site 
  • Total number of rooms - 363 
  • Tours/ticket assistance 
  • Valet parking (surcharge) 
  • Wedding services 
  • WiFi (surcharge) 
  • Year Built 1993 

Family Friendly Amenities

  • Babysitting or childcare  
  • Children's pool  
  • In-room childcare (surcharge)  
  • Laundry facilities  
  • Outdoor pools  
  • Outdoor tennis courts  
  • Soundproofed rooms  


Available in all rooms: Wireless internet access ( 20 USD per day ), Wired high-speed Internet access (surcharge)

Available in some public areas: Wireless internet access ( 20 USD per day )


Valet parking (surcharge), Parking (limited spaces)

Room Amenities

  • Air conditioning 
  • Balcony or patio 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Free newspaper 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • Desk 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room childcare (surcharge) 
  • In-room massage available 
  • In-room safe 
  • iPod docking station 
  • Iron/ironing board 
  • LCD TV 
  • Minibar 
  • Pay movies 
  • Phone 
  • Premium bedding 
  • Private bathroom 
  • Rainfall showerhead 
  • Room service (24 hours) 
  • Separate bathtub and shower 
  • Slippers 
  • Soundproofed rooms 
  • Turndown service 
  • Wired high-speed Internet access (surcharge) 
  • WiFi (surcharge) 

Where to Eat

The Club Grill - Guests can taste a variety of gourmet dishes where traditional cooking methods are blended with modern techniques. The Martini Bar serves hand-made artisanal cocktails to complement the gourmet experience.

Fantino - Offers Mediterranean cuisine served in an elegant dining room featuring vibrant artwork, hand-painted ceiling frescos, views of the Caribbean, and live music. An extensive international wine list and live jazz music complement the gourmet experience.

El Café Mexicano - The café features inventive breakfasts and elaborate buffets. Guest can enjoy all-day dining, indoors and outdoors, in a casual atmosphere overlooking the Caribbean Sea, with an emphasis on Mexican and American favorites.

The Caribe Bar & Grill - Located poolside overlooking the beach, open 10 AM-dusk, it offers Caribbean specialties, tropical drinks and fresh coconuts by the pool and the beach.

Casitas - Enjoy the freshest cuts of meat and seafood, grilled to perfection. Boasting hand-made cabanas transformed into private dining rooms on the beach, Casitas invites guests to enjoy dinner under the stars in their own palapa with the sounds of the ocean as their live entertainment.

Lobby Lounge - The Sushi and Ceviche Bar serves a light selection of Japanese delicacies and Latin American ceviches. Guests can listen to live music nightly or relax on the Terrace, an ideal spot for tropical cocktails with mesmerizing views.

The Dance Floor - Live music every evening.

The Terrace - Serves tropical cocktails. Ocean view.

Clau - Fashionable lounge where guests unwind with a cool martini.

Nearby Things to Do

A spectacular powdery white sand beach, which measures 126,000 square feet (11,700 square meters), fronts the resort. Recreational options include three pools, an aerobics studio, a fitness center with the latest cardiovascular machines and strength-training equipment, and two outdoor courts lit for night play.

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Scuba diving nearby 
  • Snorkeling nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Golfing nearby 
  • Water skiing nearby 
  • Parasailing nearby 
  • Windsurfing nearby 
  • Skydiving nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Aerobics on site 
  • Pilates classes on site 
  • Surfing/boogie boarding on site 
  • Tennis lessons on site 
  • Volleyball on site 
  • Yoga classes/instruction on site 

Spa Services

Inspired by the Mayan phrase, ká a yaán tah, meaning “to be reborn,” Kayantá Spa at The Ritz-Carlton, Cancun is a lavish retreat offering total relaxation and renewal. Kayantá Spa boasts 8 treatment rooms, an ocean side palapa, herbal steam rooms, Swiss and open air showers, relaxation garden patios with whirlpools and cold plunge pools and Vichy showers. Water rituals, sea-side massage therapies, body treatments and facials influenced by the healing techniques of the local ancestors as well as ancient cultures from around the world, are delivered in a warm atmosphere enhanced by gracious personal attention.

Signature spa services include Lol-Ha, a traditional Mayan bridal bath uses plant extracts, crystals, and flower petals; the Zac-Xib treatment for men includes a vigorous body scrub, and a bath therapy with essential oils and plant extracts prepared as they were in ancient rituals for brave warriors; and the Sacred Piedritas Facial reflects the importance of stones in pre-Hispanic cultural rituals.

Guests under 16 are not allowed in the spa.

  • Number of treatment rooms 8 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 16 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Accessible parking 
  • Accessibility equipment for the deaf 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 3 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 18 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per night.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: USD 32 per person (approximately)
  • Fee for in-room wireless Internet: USD 20 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 20 per day (rates may vary)
  • Valet parking fee: USD 20 per night
  • Rollaway bed fee: USD 50 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • The Ritz-Carlton, Cancun is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay and the 2013 Travel + Leisure 500.

Kids Stay Free Promotion

Book a stay in any room and rate category except Club level guestrooms and receive the following:

  • Complimentary lodging for up to 2 children ages 18 and younger when sharing a room with their parents and using existing bedding
Discount reflected in rate at time of booking. Valid for all room and rate categories except Club level guestrooms. This promotion may not be combined with any other promotions. Offer is subject to availability at the time of booking and is not available for group reservations. Only valid for new reservations. Other restrictions may apply.

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