Nice pool and rooms but not so great staff
Posted Dec 1, 2016
The pool and beach facilities are very good but reception staff was very hard to communicate with. They were not accommodating, did billing errors, we didn't know we had change rooms next of our stay-- which wasn't easy at all. We wasted more than half day to change the room, had go to the reception several times and finally got our luggage moved close to 3pm! Room service is very slow and there was only 1 person taking orders at beach. Other than that the location is nice and facilities are good.