Stop being so dramatic
Posted Sep 13, 2016
While researching hotels in the Cancun area I kept going back and forth between all-inclusive and traditional. I finally decided all-inclusive was not for me, but I knew I wanted to be in the hotel zone. After much deliberation I decided on the Westin Lagunamar. This hotel is perfect.
It's in the best possible location. Right in the middle of the hotel zone, and right across the street from the mall with plenty of food options, shopping, and Starbucks. It's no more than a 10-15 minute bus ride to all the major stops on your wish list(Centro, clubs, ferry to Isla Mujeres, etc).
Everyone is so dramatic with their reviews these days, causing only stress and anxiety, making it seem like a crap shoot in hopes of picking the best possible options. There is absolutely nothing wrong with this property. It's clean, room are great, beds are comfortable, the pools are perfect, it has a waterslide, and is 10 feet from pristine ocean. The only thing anyone can say about this hotel that might cause a hiccup is you can run into a slight communication problem. But that is anywhere down there, and can be easily sorted out.
I hope this review helps people as I would definitely recommend The Westin to anyone considering properties to stay. It's a shame really because we now live in an incentive-laden society where people have this sense of entitlement and if they don't get something for free it gives them the right to negatively bash a business until they do.
Comment from Hotel Management
Sep 21, 2016 by The Westin Lagunamar Management Team, Hotel Management
On Behalf of the entire staff of Westin Lagunamar we thank you for writing your comments about your recent stay with us, your great comments about the room, location and facilities are very welcome and we appreciate your feedback. We hope to welcome you back near future.