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Get an overview of this hotelIn Cancun Hotel Zone, beach property with a full-service spa

Popular property highlights

Free self parking
Free valet parking
Free WiFi
Business center
Laundry facilities

Open-air relaxation

Located on the widest stretch of beach in Cancun, The Westin Resort & Spa Cancun features sea and lagoon views and is 7 km (4.5 mi) from shopping and dining at Plaza Kukulcán.

All-day sunbathing

Beaches, pools, and sundecks facing both the Caribbean Sea and Nichupté Lagoon provide all-day swimming and sunbathing, while a health-and-beauty spa offers holiday rejuvenation.

"Heavenly" slumber

Guestrooms feature Westin's all-white Heavenly Beds, dual-showerhead Heavenly Showers, separate tubs, ceiling fans in addition to air conditioning, and complimentary wireless Internet access.

The Westin Resort & Spa Cancun

Renovations & Closures

This property is undergoing renovations from 17 April 17 to 31 March 2018 (completion date subject to change).
The property will be renovating from 17 October 2017 to 31 December 2017 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Swimming pool
During renovations, the resort will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

The Heavenly Spa by Westin provides massage, body wraps and scrubs, and facials--as well as hair and nail care and waxing--and includes a Vichy shower, women's and men's saunas and steam rooms, and a relaxation lounge containing a 3.75-meter-diameter (13-foot) spa tub. The spa's fitness center (daily surcharge) contains free weights, weight machines, and cardio machines with televisions and headphones. A mirror-lined workout studio offers complimentary spinning, aerobics, and Pilates classes. A business center includes three computers with high-speed Internet connections (surcharge).

The Westin Kids Club, located on the lagoon side of the property, offers indoor and outdoor activities for guests (ages 4-12). A traditional Mayan sauna, known as a temazcal, on the lagoon beach features heated volcanic stones, aromatic scents, and soothing music (surcharge). The hotel purifies its water.

Opened in August 2006, the Westin Workout Powered by Reebok facility provides fitness opportunities for adult guests.

  • Express check-in 
  • Bar/lounge 
  • Number of outdoor pools - 6 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Conference space 
  • Porter/bellhop 
  • Meeting rooms 13 
  • Express check-out 
  • Free self parking 
  • Steam room 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Sauna 
  • Free valet parking 
  • Babysitting or childcare (surcharge) 
  • Children's club (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Terrace 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Number of restaurants - 4 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Gift shops or newsstand 
  • Shopping on site 
  • Outdoor tennis court 
  • Laundry facilities 
  • Spa tub 
  • Total number of rooms - 379 
  • Number of floors - 6 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • Room service (24 hours) 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Separate bathtub and shower 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board 
  • Daily housekeeping 
  • Pillowtop mattress 
  • Cable TV service 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • In-room massage available 
  • LED TV 

Where to Eat

Sunrise Bar - Located above Caribbean Sea beach. Open late morning to early evening for burgers, pizza, sandwiches, seafood, and Mexican specialties, tropical drinks.

Sunset Bar - Caribbean and lagoon views. Open late morning to early evening for tropical drinks.

Lobby Bar - Specializes in tequilas. Pool table. Television. Open late afternoon to late night.

El Palmar - Multi-level restaurant featuring recessed ceilings, plants, and small trees. Terrace seating. Mexican/Continental menu.

Arrecifes Ristorante - Intimate dinner restaurant featuring Italian cuisine, seafood. Pianist nightly. Dress code: no shorts, athletic shoes.

Sunset Grill - Open-air terrace with Caribbean Sea view. Lunch menu including ceviche bar, salads, sandwiches, burgers, pizza, pasta, steak, Mexican specialties. Dinner menu including ceviche bar, seafood stew, grilled steaks and fish.

Sea & Stones - Located beside the beach under a traditional palapa, this restaurant offers unmatched views of Cancun and the ocean. Its unique concept allows guests to cook items to their desire on hot stones. Beverage specialties include sangrias and local cocktails. Open from midday until late evening.

Brisa/Breeze - Located by the main pool. A wide variety of cocktails and snacks are available at this pool bar. Open from mid-morning until early evening.

Nearby Things to Do

This Cancun Westin features two beaches, one extending 400 meters (437 yards) along the Caribbean Sea and providing morning sun, and the other for afternoon sun extending 100 meters (109 yards) along Nichupte Lagoon, a large body of placid water fringed by mangrove forests lying between Cancún Island and the mainland.

Fresh-water swimming options comprise a 14-meter-square (45-ft) main pool and four triangular pools, two for children, arrayed along a 55-meter (180-ft) terrace. On the lagoon side, the resort features a terrace with a 21-by-5.25-meter (70-by-17-ft) pool cascading into a 7.5-by-6-meter (25-by-20-ft) pool; a sundeck; a deck shaded by trees; and five interlocking cool-water spa tubs on the beach.

Although swimming is not permitted in the lagoon, independent operators on the beach offer personal watercraft and parasailing. Other water sports are available at AquaWorld Marina on the lagoon 4 km (2.5 mi) away.

The recreational activities listed below are available either on site or near The Westin Resort & Spa Cancun; fees may apply.

  • Water skiing nearby 
  • Golfing nearby 
  • Surfing/boogie boarding on site 
  • Snorkeling nearby 
  • Parasailing nearby 
  • Windsurfing nearby 
  • Yoga classes/instruction on site 
  • Pilates classes on site 
  • Playground on site 
  • Fitness classes on site 
  • Basketball on site 
  • Sailing nearby 
  • Scuba diving nearby 

Spa Services

The Westin Resort & Spa Cancun has a full-service spa featuring beauty services.

  • Hot stone massage 
  • Prenatal massage 
  • Spa tub in spa 
  • Reflexology 
  • Couples treatment rooms 
  • Body wraps 
  • Body treatments 
  • Facial treatments 
  • Aromatherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 21

Special check-in instructions:

This property is undergoing renovations from April 17, 2017 - March 2018. Guests should expect a higher level of noise from 8 AM-8 PM daily until after December 2017. Select guestrooms will be under renovation from April 17 - December 2017. Select dining venues (El Palmar, Arrecifes and Sea & Stones) will be under renovation from August - December 2017. The oceanfront pool, pool deck, and beach bar will be under renovation from September 2017 - December 2017. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets stay free

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
No cribs (infant beds) available
Pets allowed (no fees)

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 346 and MXN 390 for adults, MXN 176 and MXN 346 for children (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Cancun Westin Resort
  • Westin Cancun
  • Westin Resort Cancun
  • Cancun Westin
  • The Westin Resort Spa Cancun
  • Westin Hotel Cancun
  • Westin Resort & Spa Cancun Hotel Cancun
  • Westin Resort And Spa Cancun

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