Posted May 13, 2016
The moment we landed at the airport we experienced VIP service. The drive, the yacht ride with champagne (Leonardo & the captain are fantastic), the tour of the room & facility. They planned activities, provided 24 hour room service, and overall just spoiled us rotten the entire time. The rooms are lovely, clean and opulent without being obnoxious. Jose, Eligio, Irving, Ivan, each person who helped us out, was pleasant, charming and attentive. You didn't feel like you had to tip each time but felt compelled because they were so AMAZING. The shop in the lobby has fair prices and not pushy like some other shops in town. Unlike most all-inclusive, the Food is wonderful and unique. I admit breakfast was my favorite (I recommend the "Poblano Mole"). The quality of the food is wonderful. Although it's not a buffet (which I think is good) you can just keep the food coming with a 7 course dinner, plus a whole menu of delicious desserts. I would recommend this place to anyone who wants a true paradise vacation. I'd also take the Isla Contoy trip they offer.
Comment from Hotel Management
May 14, 2016 by General Manager, Hotel Management
Thank you for choosing Zoëtry Villa Rolandi Isla Mujeres Cancun as your abode during your recent visit to our destination, and for taking the time to share your experience with us.
It is a pleasure to read a detailed overview of your stay at our resort.
We hope to have you back at the Isla Mujeres to delight the pleasure of living and create experiences of joy and harmony surrounded by nature.