Find Hotels with Hot Tubs in Cancun South

"There were certain areas on the resort that smelt like sewer so when we swept out of our room building 94 that’s all you smell and it was horrible there was alot of bugs and roaches that get through the doors the tub wasn’t cleaned right"

"Beach wasn’t clean"

"Breakfast was good but the rest of the food was not good but that’s expected at a party resort which is does well. Location is amazing can walk to downtown Cancun easily."

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"Right in front of the beach very good tacos and staff is very friendly and helpful"

"Our stay here made us feel like we were on our honeymoon all over again. Highly recommend staying here, the staff was incredibly kind and helpful with everything we needed. Shout out to Adrian (concierge), Liliana y Anette (massage therapists), and Jesús (spa attendant)!"

"Where do I begin? We got scammed by this hotel on day one. When we arrived, the front desk person advised me that there were no king size beds available, even though we had this room booked months in advanced. However, they offered to upgrade up for an additional $620 to a "honey moon suite". When we got to the room, it was the SAME exact room we had booked online. No upgrades, no upgraded liquor bottles, NOTHING! We got SCAMMED.. and when we went to the guest relations department to speak with Raul, he too confirmed it was the same exact room with no upgrades. We asked for our money back and he said no. We are not trying to dispute this with out credit card and it's not going well because we have no proof they did not upgrade us, only our word against moon palaces' word. This set the whole experience off on a bad note. Imagine going on vacation and getting scammed by a place you trust? Sad. The pool was mediocre at best. My friend cut the bottom of her foot on a loose tile in the pool. The pool also closes at 7pm and the outdoor bars close at 6pm??. Forget about aperol spritz, they are constantly out of it. The staff CALL YOU at 8 AM EVERY.. SINGLE... DAY.. trying to sell you upgrades and packages. If you do not answer they will call exactly 30 minutes later. It felt like harassment. The whole stay was dampened at how money hungry the place is. "

"I don’t even know where to start this review. This was my second time staying at RIU Caribe, and let me tell you, the way they continue to raise the bar is unbelievable! The hotel has had upgrades since my last visit, and everything is even better now. The food was AMAZING, and the staff was WONDERFUL, everyone was extremely friendly, helpful, and welcoming. Our room was very clean, and even the linens smelled amazing. The hotel offers incredible activities, and the pool party was such a great surprise with so much entertainment and fun energy. It was my husband’s first time there, and he can’t stop talking about it or planning our next trip back to this resort. I’m so happy I chose to return to RIU Caribe. It truly offers a complete experience. Thank you for making this trip so memorable!"

"No me gustó k lavaban los vasos y copas plásticos en un recipiente plástico no lo lavaban ni enjuagaban bien Por lo demás todo estuvo muy bien"