Outdoor pool, a heated pool, pool umbrellas, sun loungers

Reviews of Blackstone Mountain Lodge by CLIQUE

4 out of 5
Blackstone Mountain Lodge by CLIQUE
170 Kananaskis way, Canmore, AB

Reviews

9.6

Exceptional

Rating 10 - Excellent. 808 out of 1015 reviews" "
Rating 8 - Good. 160 out of 1015 reviews" "
Rating 6 - Okay. 28 out of 1015 reviews" "
Rating 4 - Poor. 11 out of 1015 reviews" "
Rating 2 - Terrible. 8 out of 1015 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool outside was heated (cool and hot pools) and my kids loved them.
Stayed 3 nights in Mar 2024
Response from Alyssa- Guest Service Agent on Mar 28, 2024
Hello,Thank you for yoru review! We are glad you enjoyed your stay!

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, all staff are cheerful and happy to assist
Stayed 3 nights in Mar 2024
Response from Alyssa- Guest Service Agent on Mar 28, 2024
Hello,Thank you for your review! I am glad you enjoyed your stay!

10/10 Excellent

Zhi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Emma - Guest Services Agent on Mar 23, 2024
Thank you for taking the time to leave us a review. We are so happy you enjoyed your stay and hope to welcome you back again.

10/10 Excellent

RICK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HAD GREAT TIME!! DEFINETLY STAY HERE AGAIN
Stayed 7 nights in Feb 2024
Response from Alyssa- Guest Service Agent on Mar 22, 2024
Thank you for your review! We are glad you enjoyed your stay, and we hope to welcome you again in the future.

10/10 Excellent

Ressie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Alyssa- Guest Service Agent on Mar 22, 2024
Hello, Thank you for leaving us a review! I am glad you enjoyed your stay. We look forward to welcoming you again in the future

10/10 Excellent

Rishi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Mar 2024
Response from Alyssa- Guest Service Agent on Mar 19, 2024
Hello,Thank you for your review! I am glad you enjoyed your stay.

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay ! Very clean and awesome front desk staff.
Stayed 1 night in Mar 2024
Response from Alyssa- Guest Service Agent on Mar 19, 2024
Hello! Thank you for your review, I am glad you enjoyed your stay. Our front desk staff will be happy to hear your kind words as well!

10/10 Excellent

Kerie

Liked: Cleanliness, staff & service, property conditions & facilities
Was in a great location to everything staff was great all around good stay
Stayed 6 nights in Mar 2024
Response from Emma - Guest Services Agent on Mar 16, 2024
Thank you for your review Kerie. We appricate your feedback and hope to welcome you back again in the future!

4/10 Poor

Salena

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
This lodge is not worth the price you pay $300/night
Stayed 1 night in Mar 2024
Response from Thalia-Guest Services Supervisor on Mar 14, 2024
Good afternoon Salena,Thank you for sharing your feedback with us. We’re sorry to hear that your experience did not meet your expectations, especially considering the value. We strive to provide a high-quality stay for all our guests. Please feel free to reach out to us directly.Kind regards,

10/10 Excellent

Teri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to.stay! It’s clean, friendly staff and a great location!
Stayed 2 nights in Mar 2024
Response from Emma - Guest Services Agent on Mar 11, 2024
Thank you for your excellent review Teri! We are so happy you enjoyed your stay and hope to welcome you back again in the future.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Emma - Guest Services Agent on Mar 11, 2024
Thank you for taking the time to leave us a review. We appreciate your feedback and hope to welcome you back again!

10/10 Excellent

George

Stayed 4 nights in Mar 2024
Response from Thalia- Guest Services Supervisor on Mar 27, 2024
Good morning!Thank you very much for leaving us a review! We are so thrilled that you had a great stay with us and we cannot wait to welcome you back again soon!Kind regards

10/10 Excellent

Annalise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the outdoor hot tubs, definitely worth it to opt for a mountain view room if possible. Cozy large living room and kitchen space - would definitely stay again!
Stayed 1 night in Mar 2024
Response from Emma - Guest Services Agent on Mar 6, 2024
Thank you for your excellent review Annalise, we are so happy you enjoyed your stay and your great mountain view! We hope to welcome you back again in the future.

10/10 Excellent

greg

Liked: Cleanliness, staff & service
great welcoming environment
Stayed 1 night in Mar 2024
Response from Alyssa- Guest Service Agent on Mar 6, 2024
Thank you for your review, we are glad you enjoyed your stay!

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Emma - Guest Services Agent on Mar 5, 2024
Thank you for your excellent review Ruby! We are so happy you enjoyed your stay and hope to welcome you back again in the future.

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, comfy beds, rooms a good size. Has 2 small hot tubs and a heated outdoor pool that were good. For the price I thought was decent.
Stayed 2 nights in Mar 2024
Response from Emma - Guest Services Agent on Mar 4, 2024
Thank you for your excellent review Kevin. We are so happy you enjoyed your experience here and hope to welcome you back again!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and well taken care of! The staff were very friendly. Would definitely stay here again.
Stayed 4 nights in Feb 2024
Response from Thalia- Guest Services Supervisor on Mar 3, 2024
Good morning,Thank you very much for leaving us a review! We are so glad to hear you had a great stay with us!Please come again soon!Kind regards,

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice suite with good kitchen. The fireplace was electric and didn’t put out any heat so it was just for show.
Stayed 3 nights in Feb 2024
Response from Emma - Guest Services Agent on Mar 3, 2024
Thank you for taking the time to leave us a review Mark. We are so happy you enjoyed your stay and hope to welcome you back in the future!

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
We were surprised by an unexpected upgrade to our room and it was so lovely. We always enjoy Blackstone.
Stayed 1 night in Mar 2024
Response from Alyssa- Guest Service Agent on Mar 2, 2024
Hello,Thank you for leaving this review! We are glad you enjoyed your stay!

6/10 Okay

Brady

Liked: Cleanliness
Stayed 3 nights in Feb 2024
Response from Guest Services on Mar 2, 2024
Thank you for your review.We enjoyed welcoming you at our property, and hope to welcome you again in the future!

8/10 Good

Dawn

Stayed 2 nights in Feb 2024
Response from Alyssa- Guest Service Agent on Mar 20, 2024
Thank you for you review! We are glad you enjoyed your stay with us.

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities
The height overhead door for the underground parking garage should be listed. We showed up with a larger vehicle that had a roof rack, had to try and find a spot on the street. Which was next to impossible. Other than that the hotel, staff and amenities were great.
Stayed 3 nights in Feb 2024
Response from Guest Services on Feb 29, 2024
Thank you for leaving us your feedback, we are glad to hear you enjoyed the stay with us. We have taken note on the pannel for height to get into our parking. Have a great day!

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained and staff were very helpful.
Stayed 2 nights in Feb 2024
Response from Thalia- Guest Services Supervisor on Feb 26, 2024
Good morning,Thank you very much for leaving us a review! We are so glad to hear that you had a great stay with us! Please come again soon!Kind regards,

10/10 Excellent

Jerrica

Really nice, clean and comfortable hotel. We thoroughly enjoyed our stay!
Stayed 2 nights in Feb 2024
Response from Thalia- Guest Services Supervisor on Feb 26, 2024
Good morning,Thank you very much for leaving us a review! We are so glad to hear that you had a great stay with us! Please come again soon!Kind regards,

10/10 Excellent

Ashley

Stayed 2 nights in Feb 2024
Response from Alyssa- Guest Service Agent on Mar 20, 2024
Thank you for you review! We are glad you enjoyed your stay with us.

10/10 Excellent

Courtney

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Parking was limited to the street, if taking advantage of the underground parking was not an option. Overall, this was an excellent family holiday!
Stayed 3 nights in Feb 2024
Response from Thalia- Guest Services Supervisor on Feb 25, 2024
Good morning,Thank you very much for leaving us a review! We really appreciate your feedback and can't wait to welcome you back here again!Kind regards,

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 23, 2024
Thank you for taking the time to leave us a review. We are happy you enjoyed your stay and hope to welcome you back in the near future!

10/10 Excellent

Catrina

Liked: Amenities
Great property and we enjoyed the heated pool and hot tubs!
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 22, 2024
Thank you for taking the time to leave us a review. We are happy you enjoyed your stay and hope to welcome you back in the near future!

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy
Stayed 2 nights in Feb 2024
Response from Guest Services on Feb 22, 2024
Thank you for taking the time to leave us a review. We are happy you enjoyed your stay and hope to welcome you back in the near future!

8/10 Good

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Guest Services on Feb 22, 2024
Thank you for taking the time to leave us a review. We are happy you enjoyed your stay and hope to welcome you back in the near future!

10/10 Excellent

Dolorosa

Stayed 1 night in Feb 2024
Response from Alyssa- Guest Service Agent on Mar 20, 2024
Thank you for you review! We are glad you enjoyed your stay with us.

10/10 Excellent

Jefferey

Traveled with family
Great place to visit. Only thing I can say is that there isn’t enough dishes, glasses, cutlery and accessories in the kitchen. The spa could have stronger gets to create bubbles. However we had a great stay.
Stayed 7 nights in Feb 2024
Response from Thalia- Guest Services Supervisor on Feb 18, 2024
Good morning,Thank you very much for taking the time to leave us a review! Please come stay with us again soon!Kind regards,

10/10 Excellent

Ly

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the place, we’ll comeback again for sure.
Stayed 1 night in Feb 2024
Response from Emma - Guest Services Agent on Feb 17, 2024
Thank you for your excellent review! We are so happy you enjoyed your stay and hope to welcome you back again in the future.

10/10 Excellent

mia

Stayed 1 night in Feb 2024
Response from Alyssa- Guest Service Agent on Mar 20, 2024
Thank you for you review! We are glad you enjoyed your stay with us.

10/10 Excellent

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid place overall
Stayed 2 nights in Feb 2024
Response from Guest Services on Feb 14, 2024
Thank you for taking the time to leave us your review. We are glad to hear you enjoyed your stay with us. We hope to welcome you again, have a great day!

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 14, 2024
Thank you for taking the time to leave us your review. We are glad to hear you enjoyed your stay with us. We hope to welcome you again, have a great day!

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Guest Services on Feb 14, 2024
Thank you for taking the time to leave us your review. We are glad to hear you enjoyed your stay with us. We hope to welcome you again, have a great day!

10/10 Excellent

Monique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in, we were offered an upgraded room for no extra charge. Staff were all very friendly and helpful. The suite we were upgraded to was very nice. Comfortable, clean, and well stocked. The housecoat and slippers were an added bonus for the outdoor hot tub and pool. Will definitely stay here again.
Stayed 1 night in Feb 2024
Response from Emma - Guest Services Agent on Feb 11, 2024
Thank you for taking the time to leave us a review Monique. We are delighted that you had such a great stay & cant wait to welcome you back again!

10/10 Excellent

Paul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Feb 2024
Response from Emma - Guest Services Agent on Feb 11, 2024
Thank you for your excellent review Paul! We are so happy you enjoyed your stay & hope to welcome you back again in the future.

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2024
Response from Thalia-Guest services supervisor on Feb 10, 2024
Good morning!Thank you so much fror your wonderful review! We are so happy to hear you had a great stay with us! Please come again!Kind regards,

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Connected sister properties made it easy for whole family to stay nearby
Stayed 1 night in Feb 2024
Response from Thalia-Guest services supervisor on Feb 10, 2024
Good morning!Thank you so much fror your wonderful review! We are so happy to hear you had a great stay with us! Please come again!Kind regards,

10/10 Excellent

Samantha

Stayed 3 nights in Feb 2024
Response from Alyssa- Guest Service Agent on Mar 20, 2024
Thank you for you review! We are glad you enjoyed your stay with us.

10/10 Excellent

Maurice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, excellent facilities, really great location
Stayed 5 nights in Feb 2024
Response from Thalia- Guest Services Supervisor on Feb 9, 2024
Good evening,Thank you for leaving us a reveiw! Please come stay again!Kind regards,

10/10 Excellent

Wynona

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 5, 2024
Dear Wynona,Thank you for taking the time to leave us your review. We are glad to hear you enjoyed your stay with us. We hope to welcome you again, have a great day!

10/10 Excellent

PAUL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great service!
Stayed 2 nights in Feb 2024
Response from Guest Services on Feb 5, 2024
Good morning Paul,Thank you for taking the time to leave us a review! We are happy to hear you enjoyed your stay with us. We hope to welcome you back soon.Have a great day!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Emma - Guest Services Agent on Feb 6, 2024
Thank you for taking your time to leave us a review Thomas! We are so happy you enjoyed your stay & hope to welcome you back again.

8/10 Good

Paul

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel needs some updates. Seemed old and outdated
Stayed 2 nights in Feb 2024
Response from Guest Services on Feb 5, 2024
Good morning Paul,Thank you for taking the time to leave us your feedback on your stay, we appreciate the feedback as it helps us improve. We hope to welcome you again. Have a great day!

10/10 Excellent

Kathryn, Kanata

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay with our daughter and grandkids. Only hiccup was the crib we had requested actually turned out to be a playpen which was definitely not as good! We managed but baby did not sleep! Overall... very nice accommodation.
Stayed 2 nights in Jan 2024
Response from Thalia- Guest Services Supervisor on Feb 4, 2024
Good morning,Thank you very much for your review! We are so glad to hear you had an enjoyable stay with us! Kind regards,

8/10 Good

John

Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location , convenient parking , good amenities. Unit had a nice layout and was spacious .Overall enjoyed the stay .
Stayed 5 nights in Jan 2024
Response from Guest Services on Feb 1, 2024
Good morning John,Thank you for taking the time to leave us a review! We are happy to hear you enjoyed your stay with us. We hope to welcome you back soon!Have a great day!

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Our suite was perfect - it had everything we needed. It was, quiet, tastefully decorated, and very clean
Stayed 2 nights in Jan 2024
Response from Guest Services on Feb 1, 2024
Good morning Sharon,Thank you for taking the time to leave us a review! We are happy to hear you enjoyed your stay with us. We hope to welcome you back soon!Have a great day!