All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This lodge is not worth the price you pay $300/night
Salena
Stayed 1 night in Mar 2024
Response from Thalia-Guest Services Supervisor on Mar 14, 2024
Good afternoon Salena,Thank you for sharing your feedback with us. We’re sorry to hear that your experience did not meet your expectations, especially considering the value. We strive to provide a high-quality stay for all our guests. Please feel free to reach out to us directly.Kind regards,
Response from Emma - Guest Services Agent on Mar 11, 2024
Thank you for taking the time to leave us a review. We appreciate your feedback and hope to welcome you back again!
10/10 Excellent
George
Mar 7, 2024
George
Stayed 4 nights in Mar 2024
Response from Thalia- Guest Services Supervisor on Mar 27, 2024
Good morning!Thank you very much for leaving us a review! We are so thrilled that you had a great stay with us and we cannot wait to welcome you back again soon!Kind regards
Loved the outdoor hot tubs, definitely worth it to opt for a mountain view room if possible. Cozy large living room and kitchen space - would definitely stay again!
Annalise
Stayed 1 night in Mar 2024
Response from Emma - Guest Services Agent on Mar 6, 2024
Thank you for your excellent review Annalise, we are so happy you enjoyed your stay and your great mountain view! We hope to welcome you back again in the future.
10/10 Excellent
greg
Mar 5, 2024
Liked: Cleanliness, staff & service
great welcoming environment
greg
Stayed 1 night in Mar 2024
Response from Alyssa- Guest Service Agent on Mar 6, 2024
Thank you for your review, we are glad you enjoyed your stay!
The height overhead door for the underground parking garage should be listed. We showed up with a larger vehicle that had a roof rack, had to try and find a spot on the street. Which was next to impossible. Other than that the hotel, staff and amenities were great.
chris
Stayed 3 nights in Feb 2024
Response from Guest Services on Feb 29, 2024
Thank you for leaving us your feedback, we are glad to hear you enjoyed the stay with us. We have taken note on the pannel for height to get into our parking. Have a great day!
Clean, well maintained and staff were very helpful.
Susan
Stayed 2 nights in Feb 2024
Response from Thalia- Guest Services Supervisor on Feb 26, 2024
Good morning,Thank you very much for leaving us a review! We are so glad to hear that you had a great stay with us! Please come again soon!Kind regards,
10/10 Excellent
Jerrica
Feb 26, 2024
Really nice, clean and comfortable hotel. We thoroughly enjoyed our stay!
Jerrica
Stayed 2 nights in Feb 2024
Response from Thalia- Guest Services Supervisor on Feb 26, 2024
Good morning,Thank you very much for leaving us a review! We are so glad to hear that you had a great stay with us! Please come again soon!Kind regards,
10/10 Excellent
Ashley
Feb 25, 2024
Ashley
Stayed 2 nights in Feb 2024
Response from Alyssa- Guest Service Agent on Mar 20, 2024
Thank you for you review! We are glad you enjoyed your stay with us.
Parking was limited to the street, if taking advantage of the underground parking was not an option. Overall, this was an excellent family holiday!
Courtney
Stayed 3 nights in Feb 2024
Response from Thalia- Guest Services Supervisor on Feb 25, 2024
Good morning,Thank you very much for leaving us a review! We really appreciate your feedback and can't wait to welcome you back here again!Kind regards,
Thank you for taking the time to leave us a review. We are happy you enjoyed your stay and hope to welcome you back in the near future!
10/10 Excellent
Dolorosa
Feb 20, 2024
Dolorosa
Stayed 1 night in Feb 2024
Response from Alyssa- Guest Service Agent on Mar 20, 2024
Thank you for you review! We are glad you enjoyed your stay with us.
10/10 Excellent
Jefferey
Traveled with family
Feb 18, 2024
Great place to visit. Only thing I can say is that there isn’t enough dishes, glasses, cutlery and accessories in the kitchen. The spa could have stronger gets to create bubbles. However we had a great stay.
Jefferey
Stayed 7 nights in Feb 2024
Response from Thalia- Guest Services Supervisor on Feb 18, 2024
Good morning,Thank you very much for taking the time to leave us a review! Please come stay with us again soon!Kind regards,
10/10 Excellent
Ly
Traveled with family and small children, Traveled with family
Thank you for taking the time to leave us your review. We are glad to hear you enjoyed your stay with us. We hope to welcome you again, have a great day!
Thank you for taking the time to leave us your review. We are glad to hear you enjoyed your stay with us. We hope to welcome you again, have a great day!
Thank you for taking the time to leave us your review. We are glad to hear you enjoyed your stay with us. We hope to welcome you again, have a great day!
Upon check in, we were offered an upgraded room for no extra charge. Staff were all very friendly and helpful. The suite we were upgraded to was very nice. Comfortable, clean, and well stocked. The housecoat and slippers were an added bonus for the outdoor hot tub and pool. Will definitely stay here again.
Monique
Stayed 1 night in Feb 2024
Response from Emma - Guest Services Agent on Feb 11, 2024
Thank you for taking the time to leave us a review Monique. We are delighted that you had such a great stay & cant wait to welcome you back again!
Dear Wynona,Thank you for taking the time to leave us your review. We are glad to hear you enjoyed your stay with us. We hope to welcome you again, have a great day!
Good morning Paul,Thank you for taking the time to leave us a review! We are happy to hear you enjoyed your stay with us. We hope to welcome you back soon.Have a great day!
Response from Emma - Guest Services Agent on Feb 6, 2024
Thank you for taking your time to leave us a review Thomas! We are so happy you enjoyed your stay & hope to welcome you back again.
8/10 Good
Paul
Traveled with group, Traveled with family
Feb 4, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel needs some updates. Seemed old and outdated
Paul
Stayed 2 nights in Feb 2024
Response from Guest Services on Feb 5, 2024
Good morning Paul,Thank you for taking the time to leave us your feedback on your stay, we appreciate the feedback as it helps us improve. We hope to welcome you again. Have a great day!
We had a lovely stay with our daughter and grandkids. Only hiccup was the crib we had requested actually turned out to be a playpen which was definitely not as good! We managed but baby did not sleep!
Overall... very nice accommodation.
Kathryn
Stayed 2 nights in Jan 2024
Response from Thalia- Guest Services Supervisor on Feb 4, 2024
Good morning,Thank you very much for your review! We are so glad to hear you had an enjoyable stay with us! Kind regards,
Great location , convenient parking , good amenities. Unit had a nice layout and was spacious .Overall enjoyed the stay .
John
Stayed 5 nights in Jan 2024
Response from Guest Services on Feb 1, 2024
Good morning John,Thank you for taking the time to leave us a review! We are happy to hear you enjoyed your stay with us. We hope to welcome you back soon!Have a great day!
Excellent hotel. Our suite was perfect - it had everything we needed. It was, quiet, tastefully decorated, and very clean
Sharon
Stayed 2 nights in Jan 2024
Response from Guest Services on Feb 1, 2024
Good morning Sharon,Thank you for taking the time to leave us a review! We are happy to hear you enjoyed your stay with us. We hope to welcome you back soon!Have a great day!