Ratings based on 1,359 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Alberta

Great condo hotel

Posted Dec 11, 2017
We loved staying here with another couple for a friends wedding. We stayed in a two bedroom unit with a full kitchen. It gave us lots of space in the mornings and to visit between the wedding ceremony and reception. The only thing they could improve was the couch in the living room. It was a little hard to sit on, but is a sofa bed, so maybe that is why. Could use another chair in the living room area. We would definitely stay here again tho!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2017
i did this already.... it was a great place to stay! pool & hot tub for early winter was awesome! the mountain view was awesome!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 6, 2017
Great experience. Had everything we needed. Very friendly. Great location.
Comment from Hotel Management
Dec 6, 2017 by Sincerely Faye G. , Hotel Management
Thank you so much for being our guest, and for taking the time to leave your feedback. We strive to ensure all of our guests have a unique and positive experience with us. We look forward to welcoming you on your return to Canmore.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great experience

Posted Dec 3, 2017
Had a great stay. Very quiet, very close to everything. Staff at the front desk was very friendly and helpful. Checked in and out in a breeze. Would definitely stay here again.
Comment from Hotel Management
Dec 5, 2017 by Martino, Night Audit, Hotel Management
Thank you for your review. We're glad to see you liked pretty much everything and we hope you do come back, as you indicated. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Spokane,WA

Great room!

Posted Dec 1, 2017
Great staff and great facilities. The one negative is the internet. I play Xbox online at night and the internet is on a strict NAT which doesn't allow me to match make. So that is my one complaint but everything else was excellent!
Comment from Hotel Management
Dec 1, 2017 by Sincerely Faye G., Hotel Management
Thank you for being our guest Brandon. We are pleased to hear you had a wonderful stay at our hotel. We appreciate the time you took to leave us with your feedback. We look forward to your next mountain adventure.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Alberta

Lovely Condo in the Mountains

Posted Nov 25, 2017
You can't go wrong with staying at the Blackstone Lodge. Ask for a room facing South, as the North side of the hotel can be noisy next to the highway. Staff are extremely friendly and called to make sure we were enjoying our room. Bonus, plenty of underground parking!
Comment from Hotel Management
Dec 1, 2017 by Sincerely Faye G., Hotel Management
Thank you for staying at our hotel, Ally. We’re pleased to hear you had an excellent stay at our lodge. Our staff certainly does their best to accommodate your requests, so we are happy you enjoyed your room facing the south side. The underground parking is a great bonus, especially during the winter months. We appreciate your feedback and look forward to your next mountain adventure.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sherwood Park

Posted Nov 20, 2017
Left chocolates in my room for Expedia VIP which was wonderful. The room was large and beautiful. Also a fantastic view.
Comment from Hotel Management
Nov 21, 2017 by Sincerely Faye G. , Hotel Management
Thank you Amanda for being our guest and for taking the time to leave us your review. We love to be able to offer our VIP guests an extra little treat upon arrival. We hope to welcome you back to our beautiful property again in the near future,
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Great location and room but...

Posted Nov 20, 2017
I feel like the pool area is dingy and dirty as well as the weight room/exercise space was cluttered, dirty and in need of a refurbishing ASAP. That is my only complaint otherwise the Blackstone is great!
Comment from Hotel Management
Nov 21, 2017 by Sincerely Faye G. , Hotel Management
Mary, we are pleased to read that you enjoyed your stay overall at our property. I apologize that you found some areas of the property a little cluttered, we certainly appreciate your feedback. We do hope to welcome you upon your return to the mountains.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful lodge

Posted Nov 19, 2017
Staff were pleasant and able to check us in early when we told them we were coming from out of town for a wedding. Clean rooms, nice view, and an overall cozy atmosphere.
Comment from Hotel Management
Dec 1, 2017 by Sincerely Faye G. , Hotel Management
Thank you for choosing to stay at our hotel. We’re happy to hear you and your guests had a perfect stay. We’re happy we hear we were able to accommodate your request for an early check in. We appreciate the time you took to leave us with your feedback. We look forward to having you stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable

Posted Nov 17, 2017
Pros: Very quiet location. Clean and comfortable.
Cons: A few more dishes and utensils in the kitchen.
Location: It's near downtown Canmore which we love to visit. Good restaurants and shopping.
My wife and I stayed here on our way home for just one night. The stay was very nice and the room was comfortable. We were upgraded to a top floor suite with mountain view through our Expedia points. We would stay here again.
Comment from Hotel Management
Dec 1, 2017 by Sincerely Faye G. , Hotel Management
Thank you for recently staying at our hotel. We appreciate the time you took to leave us with your feedback. We’re pleased to hear that you enjoyed your night with us. We look forward to your next stay.