Ratings based on 639 Verified Reviews

3.7 out of 5
70% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Australia

Good location

Posted Aug 10, 2017
Pros: Location, easy parking, restaurant, room inclusions, staff!
Cons: All good
Location: See previous comments
This hotel is approximately 0.5 kilometres from motorway and 2.0 kilometres from town centre (easy walking distance to town). Restaurant on site was reasonably priced and provided quality food. Service was excellent!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 6, 2017
Good location. Newly renovated room was nice. Everything else was just average. Restaurant was way over priced food not very good. Staff was cordial nothing exceptional. Overall just an average hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 2, 2017
Very close Banff national park entrance. Nice place.
4 out of 5
Recommended
for Everyone
by A verified traveler from League City, TX

Nice, reasonable place

Posted Aug 1, 2017
Pros: Comfortable, updated room
Cons: The elevator was jerky and kinda scary at first : )
Location: Quick, easy access to highway to drive to Banff. Restaurants and shops in Canmore are easy 1-2 minute drive away.
While the hotel isn't really within walking distance of any restaurants or shops, parking in Canmore, even during the busy summer season, didn't seem difficult. Our room was recently updated and very comfortable. Checkin and checkout were quick and painless. Everything a hotel should be.
2 out of 5
by A verified traveler

Ok hotel in a pinch

Posted Jul 31, 2017
Overall it wasnt a terrible experience however thy should invest in duvet covers and fitted shèets instead of just laying a regular sheet down then sandwiching the duvet between to more regular sheets. Made for an uncomfortable sleeping situation. The hotel was clean and the staff was friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2017
Big room. Comfortable but not as clean as other places because they want to be eco friendly and only provides full house cleaning every 3 days. Not all staff was friendly. Good location. Food in restaurant not bad.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay friendly staff

Posted Jul 22, 2017
Great hotel. Clean. Friendly and helpful staff. The food was great. Would stay there again. Good location!
5 out of 5
Recommended
for Everyone
by A verified traveler

Road Trip

Posted Jul 20, 2017
I stayed here for 2 nights while on a road trip from Calgary to Jasper. The hotel is beautiful, clean, and the staff are helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2017
Good hotel, nice staffs, clean and dry. Restaurant menu need add more choices. It is not too much menu for children. We are happy to be there!
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Nice hotel right off the highway

Posted Jul 12, 2017
Hotel was right off the highway. Super convenient location. Staff was really helpful in guiding us to the whereabouts of canmore and banff. The room was very clean and we felt reallly comfortable staying there for 2 nights. We will for sure pick this hotel again the next time we're back!