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Reviews of Antica Casa Carettoni

3 out of 5
Antica Casa Carettoni
Lista di Spagna 130, Cannaregio, Venice

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 65 reviews" "
Rating 8 - Good. 24 out of 65 reviews" "
Rating 6 - Okay. 19 out of 65 reviews" "
Rating 4 - Poor. 5 out of 65 reviews" "
Rating 2 - Terrible. 6 out of 65 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Joy, US

Liked: Staff & service
Disliked: Cleanliness
Great location
This hotel is well placed for you to settle as soon as you arrive to venice and it provides the basic needs. The shower is extremely small though and forget about the breakfast

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value, Quiet and Accessibe
Modest but very elegant small hotel very accessible to train station and Pze. Roma bus terminus. Property very quiet inside and out. Clean and well maintained. Breakfast modest but perfectly adequate. Wifi difficult to access, due to temperamental log in, but fast once connected. Excellent value, and recommended.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel good for purpose. Breakfast was basic
Hotel was good for purpose, close to where we needed to be. Staff were helpful. The only disappointment was the breakfast, limited choice, no fruit or cooked breakfast, no fresh juice for those who don't drink hot drinks. Had to ask for croissants and pastries which were hidden behind and rationed to where I had to ask for more than one.

6/10 Okay

SP

Liked: Cleanliness, room comfort
Great location
Clean and comfortable, but no irons available . Nice friendly staff. Avoid rooms 1-3!

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Good location Nice decor
Although it says air conditioning, our room was hotter than the 28 degrees outside. We opened windows in hopes of a cross breeze. We asked to have the a/c turned up and were told it worked and not to open the windows. The lady was nice enough to come check. She said it would be ok when we came back in the evening...it was better but not cool. Made for a sleepless night.

6/10 Okay

LindaS, S

Liked: Cleanliness, staff & service
Close to parking & boat taxi but no elevator
Nice, clean but small & no lift. Good location near boat taxi & close to parking

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Very Nice Hotel for Single Traveler
Close to train station about a 2 min walk and a beautiful 10 min walk to St. Mark's Square. Single room came with double bed and shower in room. Not too small, very comfortable and relatively quiet. Would book again

10/10 Excellent

Galina, Los Angeles and New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply EXCELLENT
Very attentive and friendly staff. Everything was working (not usual for the old city of Venice) The shower has hydro massage, very nice perk. The water does not overflow while you are in shower (again, very unusual fro Venice) Comfortable beds, nice heating (!!) very quiet. The reception staff reminds guests who have to leave very early and start talking in general area that other guests are still sleeping. Very thoughtful of them to do so. I travel a lot and in all hotels cleaning talks very loudly and nobody cares. They are doing an excellent job and on my next visit to Venice I will definitely come back to Caretoni (if they do not increase their price significantly.) It was my 11th visit to Venice and I never returned to any of the hotels because none was excellent. So far, Caretoni IS. Keep doing such an excellent job. I traveled with two friends - one friend was in Caretoni, we occupied two separate single rooms and the other lady stayed nearby in other hotel. So we could compare one more time. Even though they do not advertise it, Wifi worked more or less OK in the room (they only tell you they have it in the reception area.) We had more than we expected.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Good location but old fashioned
The location was great, a few seconds walk from the train station which is what I wanted. Nice vibe and restaurants around the area. The hotel was basic, the room clean but old fashioned. The bathroom was tiny and the door to the loo right next to the bed. The shower jets did not work and you could not use the hairdryer, it was like a hose that mildly blew out warm air, not possible to dry your hair. Quite a basic requirement for a hotel is to have a hairdryer that works. No tea making facilities, just a basic room.

6/10 Okay

Heartbeat of Home

Liked: Cleanliness, room comfort
Very enjoyable break
Very clean accommodation. Friendly helpful staff. Excellent location near train station and bus terminal. Breakfast very basic and dining area quite small.

4/10 Poor

Adlyn

Disliked: Staff & service
Disappointment
The only strength of this hotel is its location to the rail terminal station. Though the ic claimed to provide full breakfast, the spread was miserable - only bread, jam and coffee / tea. When it flooded in Venice, others had platforms to link up to the 'bridge' in the middle of the path while the lady at the counter simply gave you that 'can't help you' kind of look and asked you to walk bare-footed across. Given so many hotels in the same area, I would say their service is really POOR and one can definitely get a better hotel of similar pricing with staff who can lend a helping hand in situation like this.

6/10 Okay

Don Chong

Liked: Staff & service
Disliked: Cleanliness, room comfort
Good enough but do not expect luxury or comfort
Well located near the terminal. Much activity even till midnight hours that you will enjoy but not to worry, with windows closed, can't hear a thing.. Average to small toilet with minimal amenities and a pain to work up the stairs. Great service for breakfast. Otherwise the price, its a decent hotel to stay.

2/10 Terrible

Duke Travel Lover

Disliked: Cleanliness, staff & service, room comfort
Most unreliable hotel for reservation
I tried to use this hotel for 3 diferent nights with interval dates while my stravelling in Europ. When I checked out the hotel on the first stay, I put the second reservation leaving my big two luggages in the hotel for 4 days later my coming back and the reservation was confirmed. But when I came back to the hotel, they asked ridiculous price for more poor room in different building even they are hanging "Vacancy" sign on front. It was week end and I had no choice to move out the hotel carrying huge luggages. They asked cash payment and no credit card accepted. How poor hotel this is!

4/10 Poor

wesh

Disliked: Cleanliness, staff & service, room comfort
great location near trainstation santa lucia(3min), bunk bed in a very small room, dirty towels
The location of this hotel was great, the hotel looked clean and pretty ok. We had the bunkbed(it didn't look really solid)room, the room was really really small, the airconditioning made our room like a freezer(we couldn't turn it off), it was really cold in the night. The female at the bar looked helpfull, but was not helpfull at al!! We asked for a nice place to eat, and she sent us to a really really bad restaurant called trattoria S. Zullan. We only went to venice for 1 day and we wanted to eat at a nice place, but she kind of ruined it for us. So a tip is to not ask her about that stuff. We also asked her how we should go to the busstation and she just said opposit side, but is was kind of far over a bridge, so we had a hard time finding the busstation(with the luggage). She also said we could take any bus, but it wasn't like that at all, we could only take 1 bus. So her information isn't reliable! There also is no free wifi, no elevator.

2/10 Terrible

Alilonghi

Disliked: Cleanliness, staff & service, room comfort
Awful!
We arrived under a 100 degree weather to find a closet (however they called it a room for 2 with a public bathroom) with bunk beds (a mattress close to the floor under another one suspended by scary pipes). When we asked about the air conditioning we were told that "we keep it hot to conserve the energy of the world". The blankets were dirty and the staff pretentious to say the least. We left and found a beautiful small hotel around the corner where we had a clean air conditioned room with a private bathroom for the same price.

8/10 Good

Pandapaws

Liked: Cleanliness, staff & service
Nice place
Wasn't sure what to expect since I reserved over the internet. And it was located on the main drag. But was surprisingly quiet. Clean. The woman at the front desk was quite nice and helpful. Would definitily stay here again.

6/10 Okay

ej2011

Liked: Cleanliness, staff & service
small, simple, clean room
hotel is a few hundred feet from the train station, which made getting there easy. nice walk to just about anywhere you'd want to go - venice is small enough that you can walk anywhere and everywhere. staff was nice, multilingual and welcoming. room was tiny, but functional, and most importantly, clean. windows opened out to the main street, which could get a but noisy, but nothing that you can't sleep through.

2/10 Terrible

ffdragger

Disliked: Cleanliness, staff & service, room comfort
disappointed
The pictures of this hotel looked very homely and quaint, so I booked for two nights. I was disappointed from the first few minutes there. I can understand that space is limited in Venice and elevators are a luxury BUT, we were traveling with about 60 - 70 lb. trunks of luggage each and the first thing we see is a flight of stairs. It would have been nice to have a bell hop assist us up those stairs, but there isn't one. There was only one girl at the reception desk. So we had to haul our luggage up not one, but THREE flights of stairs to get to our room, and some people had rooms above us! Oh, and our room! Tiny! We didn't even have room for both of us to open our luggage, we had to take turns. Also, the hotel website says its a short walk to St. Mark's square, but not really. It's a fair walk for a young person, but if you are old, I'd say take the water taxi even though it'll take a while. It was however, very close to the train station as advertised. The biggest kicker though was their breakfast. It's only from 8 to 930, and I got there around 840, and most all the food was gone and there was no attempt to replenish any of it. Empty platters of who knows what was on there were on the bar area. I even had to clear my own table because they were all dirty and no one was cleaning up. Pretty much the only thing left to eat was a couple pastries and corn flakes. Compared to all the other included breakfasts we have had on our trip so far, this was the worst breakfast by far! I didn't even bother to wake up early the next morning for it. The cherry on top was that my husband threw his back out getting the luggage down the stairs and we still had to take trains to our next stop. Wouldn't come back to this hotel if you paid me.

6/10 Okay

Italy traveler

Liked: Cleanliness, staff & service
Convenient hq for exploring Venice
The staff at this hotel was extremely friendly and helpful, breakfast was good, hotel was clean. Room was as advertised. Keep in mind that rooms can be noisy due to central location, also smelled of cigarettes. Can't beat location if you are arriving by train.

8/10 Good

Obewon

Liked: Cleanliness, staff & service
Anniversary trip
Hotel is in a great location, Staff was very friendly and helpful. Our room with the "French Bed" was very small for two people but nice and clean. The stairway is small but our overall experience was great.

8/10 Good

MDBK

Liked: Cleanliness, staff & service
Great Staff
This hotel is situated on a very touristy street, near the train station- full of energy, but it's still quiet in your room at night. The building itself is rather charming, with lovely mosaics on the floors, well-placed artwork, and an antique vibe that truly envelops you. The high point though is the great staff, especially the lady who tends to work there morning to evening. She is warm, friendly, excited, and speaks great English. Breakfast is served with a smile, and after traveling nearly 3 weeks in Europe, it was far and away the best breakfast I ever had. A number of sweet confections available, as well as croissants (with a side of nutella!), slices of meat and cheese, hard-boiled egg, and a few other items. And for the price, this place is truly a winner!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
We really enjoyed our two night
We really enjoyed our two night stay. Good location and friendly helpful staff. We would stay here again. No wifi. Breakfast was ok but bread was stale.

10/10 Excellent

Mukaddim

Liked: Cleanliness, staff & service
Great hotel! We enjoyed our stay
Great hotel! We enjoyed our stay here. Hotel people were very friendly. The hotel is quite clean, nice breakfast, good service, free Internet, close to all amenities. I'll surely return to this hotel.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
Nice, Cosy and very good location
We booked this hotel because we were staying only one night at Venice and had planned to go around the city during the days. The stay at Antica Casa was perfect. There was Breakfast Buffet in the morning, Internet, TV.. more than I had expected. Moreover it was located right next to Santa Lucia Terminal and was literally 3 minutes walking distance in a very lively locality.

8/10 Good

Venice Viewer

Liked: Cleanliness, room comfort
Newly renovated hotel on main street
While in Italy I stayed in various hotels in various cities and this hotel was by far the best. It's located about 5 minutes from the train station on the main street so it's very easy to find. That said, my room was very quiet and safe. The hotel has been renovated, but it's in an old building so it has a lot of charm. My room had AC, which came in useful in the heat we experienced that week. Many of the hotels I stayed in didn't have AC or a ceiling fan and the rooms got very hot. The hotel staff were helpful enough. Italian customer service isn't quite what I'm used to, but the hotel staff were better than some. The breakfast was very nice and it's included in the price of the room. The hotel was definitely worth the price paid! Italian hotels are small, old and expensive - don't expect much from them!

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
Very nice hotel, close to train station
We were only staying for a short time in Venice and this hotel worked out perfectly. It was a short walk from the train station, so we could drop our bags, take a shower and head out into the town. The staff were very friendly and helpful, the room was very clean and had a great view of the city from our window. Breakfast the next day was delicious. The location was perfect for what we wanted and the room was clean and the shower worked great (a good shower is sometimes hard to find in Italy). I would certainly recommend this room to a friend and I would stay ther again on any return trips to Venice.

2/10 Terrible

Anonymous

Liked: Cleanliness
Disliked: Room comfort
Antica Casa - NOT LIKE HOME
The Good - Hotel is on the island, low cost, breakfast was ok. Coffee was great (if you like it strong). Staff speaks English. The Bad - No elevator so if you have lots of luggage, the hallways are narrow and it is a hike up to the rooms. The Ugly- A/C is NOT ON for most of the time. Computer controlled and they turn it off at night. It was REALLY HOT (at least 90 degrees)...we took 3 freezing cold showers to cool down...did not sleep at all. The rooms are older (not updated like rest of hotel), and there is a lot of broken glass on the night stand table top & lights (of course, I got cut).

6/10 Okay

Springbokkies

Liked: Cleanliness, staff & service, room comfort
Delightful little find
When we arrived in Venice we found the hotel easily and very close to St. Lucia train station. Although very small everything (as expected in limited space of Venice), it was of high quality. The staff were very friendly, helpful and gave very good advice. The 1st night was very hot with no aircon and mozzies. 2nd night we had aircon. Wonderful location (to take a break or change shoes) and room quality for the price! even with rain on last day we could leave our luggage until departure and still freshen up in guest bathroom.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
Great service, good location, clean room
Located a few steps from the main train and bus stations, this hotel has a great English-speaking concierge who really helped us discover Venice. The included breakfast was good, and the hotel is very clean and bright. The rooms are somewhat cramped. Watch out for mosquitoes! Ask for a plugin citronella device at the desk for no charge, and sleep a lot easier. The internet is a wired connection - they have cables available at the desk for free (10 euro refundable deposit). There is no wireless connection. Overall, highly recommended.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Gordon

Liked: Cleanliness
Great location but noisy at night.
Great location but noisy at night. It was too hot (21 May) to sleep with the window closed but with it open there was a lot of street noise and also mosquitoes. We couldn't operate the air conditioning because it was too early in the year for it to be switched on!

10/10 Excellent

Anonymous

Liked: Cleanliness
Loved the lighting in the room
Loved the lighting in the room and the toilets. Location was excellent, close to the railway and good eateries were just located downstairs. Surrounding stores were a good range at decent prices. Will return here. Good value!

8/10 Good

Anonymous

Liked: Cleanliness
Disliked: Staff & service
Great location for the price
Depending on what you're looking for, this hotel is either perfect or horrible. For me as a single traveller it was perfect - not expensive, in a great, safe, central location. If you're traveling with a significant other and looking for a romantic getaway, I wouldn't recommend this place. the room is small, there were no frills (no gym, no service at the front desk, no spa, etc)

8/10 Good

Doug, Coral Springs, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay!
Overall it was everything we thought we would get. The main goal was to have a personal shower area and we got that. Though the shower was EXTREMELY cramped, it was very modern and easy to use. The room was adaquate for a night or two stay and it was pretty clean. The room had 3 windows that opened for additional air, but didnt want to keep them open all night because of the close proximity to another building. All in all it was a nice stay and it was close to the train station. Like I said before though, if you have a lot of luggage to carry, i would recommend staying somehwere closer to the bus terminal or you will be carrying luggage a good ways. Friendly staff at the desk available 24 hours. I would probably stay there again if I had to.

4/10 Poor

Anonymous

Liked: Cleanliness
Close to train station but..
Conveniently located near the train station but if carrying a lot of luggage it's a long way! You have to check in at a different hotel down the street (not too far) and give them your key everytime you go out and pick it up when you return to the hotel. No a/c till June, it was stuffy. Rooms are very small but the bathroom was clean and sufficient. Lots of stairs to drag your luggage up, dont stay higher than the first floor! (thats 2 flights to get to) We had breakfast included but they told us we didnt and it was served in the other hotel anyway which we would not have gone to. Hotel is located on the main tourist entrance into Venice, over a restaurant/gift shops. Noisy but that's Venice.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service
Very, very nice room. 24 hour
Very, very nice room. 24 hour concierge. Close to the bus station and railway station. Extremely quiet. No breakfast included in the price though.

10/10 Excellent

Miklos

Liked: Cleanliness
It seems, this time the hotel
It seems, this time the hotel was operated by another hotel's staff and reception. It caused only one problem, the only one small breakfast room for two hotels was crowded everytime in the morning and had to be queueing up. And the small loaves (bread) have never been fresh! But every other service and the room facilities were excellent. (Except the lack of a mosquito net of the room window)

4/10 Poor

Anonymous

Disliked: Staff & service, room comfort
A Terrible Experience
The location of the hotel is very near the train station and transportation. It is on a busy walkway with lots of foot traffic but that was not a problem. Many small restaurants are nearby. When we arrived, a sign directed us to another hotel to check in. No staff are available in this hotel. The room was very hot but the airconditioning could not be turned on (because of government restrictions apparently?) We opened windows and then were eaten alive by mosquitos. To add insult to injury, there is no sound proofing so the neighbors who came and went between Midnight and 3:00 a.m. were intensely disturbing as they banged doors, talked loudly, and ran up and down the stairs. It was a very expensive room and no way close to a good value.

6/10 Okay

Belén

Liked: Cleanliness
Disliked: Staff & service
Hotel limpio, desayuno pobre.
El hotel es pequeño, pero limpio. No hay ascensor, solo escaleras lo que nos es muy comodo cuando llevas maletas grandes. La habitación estaba limpia, y si mejoraria la cama especialmente el cobertor que es viejo. Se ve mejor en la foto de lo que realmente es. El desayuno es malo, no lo pagaria. Es solo de 7:30 a 9:30, tiene muy pocas cosas, por ejemplo el segundo dia bajamos a desayunar a las 7:50 y la persona en la recepcion tuvo que atendernos por que no habia nadie en el area de desayuno, no tenian nada salado, ni queso ni jamon solo mantequilla y mermelada. Muy poca variedad. No recomiendo desayunar en el hotel.

8/10 Good

PATRICK S

Liked: Cleanliness, room comfort
Localização muito boa, prox a estação de Trem.
Quarto tamanho ok, cama de "casal" eram 02 camas de solteiros juntas, banheiro tamanho ok, box extremamente pequeno, mal dá para se mexer, muito ruim . Limpeza ok, café da manhã péssimo, horrível, local pequeno e não tem opção nenhuma, suco ruim e não tem bolo, não tem fruta, não tem frios, pão francês branco, pálido e parece que fica a impressão que o rapaz controla os pães. Pior café da manhã dos vários hotéis que já fui. O cappuccino era bom. O barulho da rua incomoda um pouco dentro do quarto. O ruim nesse hotel foi o café da manhã e o tamanho do box, o restante foi dentro do esperado.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Harmik, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Hotel bien situé, proche de la gare et arrêt vaporetto (le bateau bus), personnel accueillant, sans ascenseur. Climatisation correcte et mini frigo pratique dans la chambre

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

10/10 Excellent

RICARDO, Montevideo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel, excelente ubicación (Santa Lucía)
Hotel puesto a nuevo, muy limpio. No tiene ascensor. Habitación buena, la ducha del baño era muy estrecha. Gente amable.

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

JULIANO, MARINGÁ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PÉSSIMO ATENDIMENTO DO HOTEL E DA HOTEIS.COM
Foi péssima. Comprei o Hotel Antica Casa Carettoni para meus sogros e quando lá chegaram o hotel estava com overbooking. Realocaram eles em um albergue sucateado chamado Hotel Atlantide, caindo aos pedaços. Foi um terror a estadia. Tentei resolver a situação com Hoteis.com e nada fizeram.

6/10 Okay

Moussa, Algiers

Disliked: Staff & service, room comfort
L’emplacement de l’hôtel, et la propreté des chambres.

10/10 Excellent

Alain P.

Liked: Cleanliness, staff & service, room comfort
Venise
Personne a l accueil très agréable parlant bien le français

8/10 Good

還暦夫婦, ジャパン

Liked: Cleanliness, staff & service, room comfort
観光アクセスが最高です
重い荷物を階段で運ぶのはひと苦労でした。 シャワールームが狭すぎることと、ドアの建て付けの隙間から 水が漏れて、気を使ったのでストレスに感じましたが、 スタッフはみんな親切で、部屋も広く清潔感もあってくつろげました。 回りは賑やかで、銀行や薬局、レストラン等に土産物屋など色んな店があって便利でした。