Ratings based on 1,583 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from West Palm Beach, FL

5 star stay! Will add pics if I can edit my review

Posted Jul 20, 2017
Pros: EVERYTHING! We stayed at another 5-star hotel during our stay, but the quality and cleanliness of the Carnival Palace was unparalleled.
Cons: Not a thing. This place is a gem.
Location: Banco Rosso is about a 5 min walk. The market/restaurant area of Guglie was only about about a 3-5 minute walk.
Number one benefit to the Carnival Palace: Location. It is easy to get to and from the airport via private taxi. There are three vaporetto stops with in walking distance or minimal amount of steps: Crea, Tre Archi, and Guglie. I took great sunset pictures from the Guglie bridge! Our room, #7, was immaculate. The bathroom was abnormally large and the rest of our room was spacious. The fresh flowers in our room included daisies from the garden so not only were they beautiful, but definitely super fresh. Our linens were clean, I did not see/find stray hairs anywhere, the switch plates (normally missed) were clean, nor was there accumulated dust anywhere for that matter. We literally slept like logs as the bed was very comfortable; firm but oddly soft at the same time. We had a nice view into the garden and I loved the morning light that shown through after pulling back the very effective blackout curtains. The staff was very friendly and helpful when we asked about vaporetto routs and tickets. They were even friendly and even-tempered when a boisterous fellow American traveler to loudly declare she had locked herself out of her room again; very professional and patient staff at the front desk. We had breakfast and it was definitely worth the 20Euro per person; we had our fill of prosecco with our pancetta, eggs, and fruit. As well as the delicious soy cappuccino; I was pleasantly surprised they were able to accommodate my lactose free preference.
5 out of 5
Recommended
for Everyone
by A verified traveler from Winchester

Immaculately presented and well furnished room.

Posted Jul 5, 2017
Close to all amenities. First class service at all times
Comment from Hotel Management
Jul 16, 2017 by Emanuele Buttazzo, Hotel Management
Dear Guest, We thank you for having spent some of your precious time to review our hotel. Your helpful comments are much appreciated, your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Kind Regards Emanuele Buttazzo Duty Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Staffordshire.

Nicely situated in a quiet part of Venice.

Posted Jul 5, 2017
A good base for all the attractions Venice has to offer.
Comment from Hotel Management
Jul 6, 2017 by Emanuele Buttazzo Duty Manager, Hotel Management
Dear Guest, We thank you for having spent some of your precious time to review our hotel. Your helpful comments are much appreciated, your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Kind Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Hotel

Posted Jul 5, 2017
Everything about this hotel is outstanding. From stepping into the lobby to final checkout everything was wonderful. Excellent value for the money.
Comment from Hotel Management
Jul 6, 2017 by Emanuele Buttazzo Duty Manager, Hotel Management
Dear Guest, We thank you for having spent some of your precious time to review our hotel. Your helpful comments are much appreciated, your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Kind Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 4, 2017
Great location and excellent amenities. Highly recommend.
Comment from Hotel Management
Jul 6, 2017 by Emanuele Buttazzo Duty Manager, Hotel Management
Dear Guest, We thank you for having spent some of your precious time to review our hotel. Your helpful comments are much appreciated, your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Kind Regards Emanuele Buttazzo Duty Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Madison, NJ

Modern Hotel

Posted Jun 30, 2017
Very nice hotel in the Canaregio area. Not in the main tourist area so relaxing. Nice breakfast buffet. Lovely garden area is available which we used to have our own light snack dinner. Valporetto stops nearby and short walk to the train station. Only negative were the pillows but nothing is ever good as your own.
Comment from Hotel Management
Jul 6, 2017 by Emanuele Buttazzo Duty Manager, Hotel Management
Dear Guest, We thank you for having spent some of your precious time to review our hotel. Your helpful comments are much appreciated, your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Kind Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from miami

Posted Jun 28, 2017
Nice hotel very confortable, excellent breakfast, although too dark hallways.
Comment from Hotel Management
Jul 6, 2017 by Emanuele Buttazzo Duty Manager, Hotel Management
Dear Guest, We thank you for having spent some of your precious time to review our hotel. Your helpful comments are much appreciated, your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Kind Regards
4 out of 5
by A verified traveler

Location

Posted Jun 28, 2017
Nice hotel good location nice helpfull staff very clean
Comment from Hotel Management
Jul 1, 2017 by Emanuele Buttazzo Duty Manager, Hotel Management
Dear Guest, We thank you for having spent some of your precious time to review our hotel. Your helpful comments are much appreciated, your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Kind Regards Emanuele Buttazzo Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Magnificent View and room for couples

Posted Jun 14, 2017
Pros: Romantic, large and very comfortable
Travel with my gf. We can get a visual of the river via the small balcony in the room. Watch their video commercial for reference.
Comment from Hotel Management
Jun 24, 2017 by Emanuele, Hotel Management
Dear Guest, We thank you for having spent some of your precious time to review our hotel. Your helpful comments are much appreciated, your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Kind Regards Emanuele Buttazzo D. Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Wokingham, UK

Lovely hotel in a quiet area of Venice

Posted Jun 4, 2017
We enjoyed our stay at this hotel. It was very modern and luxurious with a Venetian twist. The bar served great cocktails. It was out of the centre of Venice away from the busy areas giving you a sense of the real Venice with the locals going about their daily business. Some very nice and highly rated restaurants nearby. The walk to St Marks square was about 25 minutes but lots of interesting things to look at on the way. When using the water bus to the airport the stop is a few metres away from the hotel, however this is one of the last stops before the airport so often the boats are full so give yourself plenty of time.
Comment from Hotel Management
Jun 24, 2017 by Emanuele Buttazzo, Hotel Management
Dear Guest, We thank you for having spent some of your precious time to review our hotel. Your helpful comments are much appreciated, your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Kind Regards Emanuele Buttazzo Duty Manager