Ratings based on 663 Verified Reviews

4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington D.C.

Very comfortable, close to train station & market

Posted Jul 28, 2017
We only stayed for one night in a triple room. The room had very artistic decor and had lots of room even though it had a queen bed and two single beds in it. Staff was very sweet and helpful. We were leaving with a 6:30am train, before breakfast would open so the staff organized a breakfast tray for us and kept it in our room the night before with croissants n cheese and other little things. It was also very close to train station which was awesome for us. I was traveling with older parents so we got a porter to take their luggage to the hotel and come to the hotel again the next morning to take it to the train station.
Comment from Hotel Management
Jul 29, 2017 by Silvia, Hotel Management
Dear Guest, thank you for taking the time to write such a nice review about Palazzo Cendon. We are glad you were satisfied with your stay and we hope to have you again at our hotel as our valued guests. Best regards, Silvia
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Loved, loved, loved our stay

Posted Jun 17, 2017
Pros: Loved the quaintness of this hotel. It was so clean but it really gave you the feeling of old Italy, which is what we wanted.
Cons: Really can't think of anything. It was such a great hotel.
Location: Lots of restaurants and shopping nearby.
This hotel was in such a great location. It was close to all kinds of restaurants, plaza for shopping, People Mover etc. but yet it was quiet. The staff spoke very good English and were always so helpful. The breakfasts here were soooo good. The homemade croissants were amazing!! We had a junior suite with a balcony that overlooked the canal, which we just loved. Would highly recommend this hotel and would definitely return if we ever travel to Venice again.
Comment from Hotel Management
Jun 18, 2017 by Silvia, Hotel Management
Dear Debbie, thank you for taking the time to write such a nice review on expedia.com. We are glad you liked our location, our breakfast and most of all your room. Everytime we receive kind comments like yours, we feel like our efforts to give our guests the best service are being rewarded. In the hope to have you again as our valued guest here at Palazzo Cendon, we send you our warmest regards. Silvia
5 out of 5
by Apichai

Perfect Location

Posted May 10, 2017 on Hotels
For my first time to Venice I had chosen this hotel because I didn't feel like staying in San Marco are. Cannaregio is a very lovely area with lots of locals. Checking-in was fast and the staff was very friendly. The room is large enough for one, and the bathroom is quite new. I can't find any faults with this hotel. Already looking forward to staying here again for my next Venice trip.
Comment from Hotel Management
May 22, 2017
Dear Apichai, Thank you very much for your positive feedback: your comments will help other visitors to make the best out of their holiday and help us to constantly improve our services. We hope to have made a significant contribution to make your holiday in Venice a truly unique experience. We look forward to welcoming you, your Family and Friends again at Palazzo Cendon. The Staff Palazzo Cendon
4 out of 5
Recommended
for Couples
by A verified traveler

Hotel with character in a quiet area

Posted Apr 21, 2017
Pros: Quiet, small, friendly, helpful staff
Cons: An extra blanket and pillows . More shampoo and shower gel, Perhaps a kettle too
Location: Quiet location, easy to find, plenty of restaurants nearby, easy access by the vaporretto stop
We were welcomed at the hotel and given an upgraded room with a bottle of wine. The room had a fantastic view of the canal. The room was spacious, clean and comfortable. We enjoyed the breakfast daily and had a good stay.
Comment from Hotel Management
May 28, 2017 by Francesca, Hotel Management
Dear Client, Thank you very much for your feedback. Your comments will help other visitors to make the best out of their holiday and help us to constantly improve our services. We hope to have made a significant contribution to make your holiday in Venice a truly unique experience.
4 out of 5
by Richard

Clean, welcoming hotel 10 minutes from transport

Posted Mar 30, 2017 on Hotels
An excellent base and the staff look after you well. Breakfast basic but good, very good coffee.
Comment from Hotel Management
May 22, 2017
Dear Apichai, Thank you very much for your positive feedback. We hope to have made a significant contribution to make your holiday in Venice a truly unique experience. We look forward to welcoming you again at Palazzo Cendon. The Staff Palazzo Cendon
5 out of 5
by Jingbin

Posted Mar 28, 2017 on Hotels
Comment from Hotel Management
May 22, 2017
Dear Jingbin, Thank you very much for your positive feedback. We hope to have made a significant contribution to make your holiday in Venice a truly unique experience. We look forward to welcoming you, your Family and Friends again at Palazzo Cendon. The Staff Palazzo Cendon
5 out of 5
by julio c

Posted Mar 26, 2017 on Hotels
Comment from Hotel Management
May 22, 2017
Dear Julio, Thank you very much for your positive feedback. We hope to have made a significant contribution to make your holiday in Venice a truly unique experience. We look forward to welcoming you, your Family and Friends again at Palazzo Cendon. The Staff Palazzo Cendon
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice quiet hotel near the train station..

Posted Nov 18, 2016
Not pricey quiet and well located hotel. Wonderful stuff with OK breakfast.. Across the street excellent restaurant with good food and affordable prices.. Overall positive experience.. Would recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota, U.S

Friendly and helpful staff members!

Posted Nov 15, 2016
Pros: Very clean hotel room and nice bathroom amenities. Staff was great, we arrived a little early but our room was ready! Staff recommended places to go and quiet non touriesty places to eat.
Cons: Breakfast was a very limited time frame and pillows were flatter then a piece of paper.
Location: Location was great, not directly in the high tourist area which made it nice and relaxing and it was only a few minutes walk to the action!
3 out of 5
by A verified traveler

Posted Oct 25, 2016 on Hotels
No concierge service.