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Reviews of Golden Tulip Cannes hotel de Paris

4 out of 5
Golden Tulip Cannes hotel de Paris
34 Boulevard D Alsace, Cannes, Alpes-Maritimes

Reviews

8.0

Very Good

Rating 10 - Excellent. 67 out of 188 reviews" "
Rating 8 - Good. 73 out of 188 reviews" "
Rating 6 - Okay. 25 out of 188 reviews" "
Rating 4 - Poor. 12 out of 188 reviews" "
Rating 2 - Terrible. 11 out of 188 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The position to the shops and restaurants was only a short walk away. So convenient. The hotel was very clean and the garden and pool were perfect. Small hotel which were very much liked.
Stayed 3 nights in Aug 2023

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect! Staff were very helpful and friendly. Very clean and overall a great stay:)
Response from Antony Lutran on Jul 25, 2023
Hello! Thank you so much for your kind words. We're thrilled to hear that you had a perfect stay at Hôtel de Paris Golden Tulip. Our staff takes pride in providing helpful and friendly service, and it's great to know that they made your experience memorable. We also appreciate your feedback on the cleanliness of our hotel. We strive to maintain high standards to ensure a comfortable and enjoyable stay for our guests. We hope to welcome you back again in the future!

10/10 Excellent

Teresa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Coming here for the Cannes Film Festival, this location was well priced for its proximity to the festival. It was quiet as not on the Croisette but close enough that I could go back to change in between parties. A quiet location, I enjoyed the AC and the sight of the pool but it was too cold and rainy to actually take a dip. I would book here again.
Stayed 1 night in May 2023
Response from Antony Lutran on Jul 25, 2023
Hello! Thank you for choosing Hôtel de Paris Golden Tulip for your stay during the Cannes Film Festival. We're glad to hear that you found our location convenient and well-priced. We apologize for the cold and rainy weather that prevented you from enjoying our pool, but we hope you had a comfortable stay overall. We look forward to welcoming you back in the future!

8/10 Good

Nicholas

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The reception team were rude, unhelpful, accusatory and unapologetic. The pool service team were exceptional, as were the breakfast team, and the man who helped us with breakfast when we left early.
Stayed 3 nights in Jul 2022
Response from Antony Lutran on Aug 4, 2022
Dear Guest, Thank you for your feedback. We are delighted that you had an excellent stay with us despite your complicated arrival. We take note of your preferences and will take them into account for your next stay. Sincerely Antony Lutran Director

4/10 Poor

Dieter

Stayed 1 night in Jun 2022
Response from Cindy - Deputy manager on Jun 30, 2022
Dear Sir, We are so sorry to hear that you were not satisfied with your stay. Please let us know, what you did not like in order to improve it for your next stay at the Golden Tulip Cannes. I wish you a lovely day

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
would not return
An awkward check in where the receptionist insisted everything was paid in advance. A very small room. Awkward check out where despite all charges being paid on check in the receptionist insisted on reviewing the bill line by line. In general, very unwelcoming and low standard of property.
Stayed 2 nights in Oct 2021
Response from la reception on Oct 29, 2021
Dear Customer We thank you for your comments, however we are surprised by this one and a priori you are not very tolerant with our receptionist for whom it was the first day, anyway you should have told us about your dissatisfaction with the room and we would have offered something else. however, we hope you enjoyed our beautiful city of Cannes

8/10 Good

Mihails

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from JP on Oct 19, 2021
Cher Monsieur, nous sommes ravis que vous ayez passé un bon séjour dans notre établissement et nous vous remercions chaleureusement pour les compliments. Au plaisir de vous recevoir à nouveau

8/10 Good

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
ça s'est bien passé, point fort: Piscine. petit dej à améliorer.
Stayed 2 nights in Aug 2020
Response from la réception on Aug 18, 2020
NOUS VOUS REMERCIONS DE VOTRE COMMENTAIRE ET SOMMES RAVIS QUE VOTRE SEJOUR CE SOIT BIEN DEROULE CORDIALEMENT

6/10 Okay

Marc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the hotel is clean and well kept. Not sure if it was due to current Covid situation, but my only complaint the guest were very noisy and late hours at night. Waking me up from sleep the entire 6 nights spent there. You can hear everything in your room from the hallways and nearby rooms. Cannot really blame the hotel but the class of people during my stay were “special” to keep it polite.
Stayed 7 nights in Jul 2020
Response from la reception on Jul 28, 2020
dear sir, we thank you for this comment, and apologize for any inconvenience caused by customers. You should have come to reception to let our colleagues know. we hope to see you again in the best conditions

8/10 Good

Joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2019
Response from jp on Oct 19, 2021
Chers clients, nous vous remercions pour votre appréciation . Au plaisir de vous recevoir à nouveau dans notre établissement. Bien cordialement La Réception

6/10 Okay

Caroline

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Faded and not good value
This isn’t like a 4 star, I note that was awarded in 2011 and seems to have been going downhill ever since There appears to be only a handful of staff who deal with everything - in a not particularly friendly or personal manner - with the exception of the chap who took the bags, he was the only one who appeared to like his job. The bar is unwelcoming, no lights on or music etc - there’s a grand piano that remains closed, it advertises 24 hour bar but you have to ask the receptionist for service. I never saw anybody in there nor felt encouraged to use myself. The pool area is ok but no real drinks/snack service, the little shop/cafe was shut with blinds permanently down, you can as the receptionist if you want a drink (so have to go inside),. Towels are a joke - this is meant to be a 4 star but no pool towels provided unless you hire for 6 euro ... each... per day - or you want to buy a sad grey towel for 13 euro each, I didn’t. Blackout curtains didn’t, over bath shower with weak flow. Amenity pack not topped up. The only thing provided in room was plastic bath cup x 2 - these were used for everything and after 4 days, I had to ask for replacement. The ‘complimentery’ Water was a one off, just a small bottle on arrival and nothing more. No restaurant other than breakfast which is ok at best but ends at 10 weekdays and weekends.... too early! No real snack service. Good location to access hints but apart from that, don’t bother. I wouldn’t stay again.
Stayed 7 nights in Aug 2019

8/10 Good

Vanessa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2019
Response from reception on Oct 19, 2021
Thanks to stay with us and your nice feedback

10/10 Excellent

CHRISTOPHER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, rooms very well presented with modern decor. Quite small hotel, nice atmosphere , staff very polite and helpful. Has an outdoor pool which was popular with the guests but plenty of loungers for everyone. They have a deal with 'c beach' , they were able to book spaces for us at reception ar a discounted rate. Quite a little gem...
Stayed 5 nights in Jul 2019
Response from la reception on Aug 23, 2019
Thanks to stay with us and your nice feedback

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel which was central which was perfect. It was also very quiet. Comfortable clean rooms with friendly staff. Rooms were quite small and bathroom facilities were poor with no proper shower over a very small bath.
Stayed 7 nights in Jul 2019
Response from - on Oct 19, 2021
Thanks for staying with us. We appreciate your feedback! hope to welcoming again soon regards

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely. Beautifully maintained and only a few minutes walk from everything. The breakfast buffet was very good. We sat outside on the terrace to eat ours. The pool area was lovely and the water was a nice temperature. By far the best bit of the hotel was our room - we had a duplex room for 4 adults - room 122 - which was possibly the nicest hotel room we have ever had because the patio doors opened out onto the pool area. We just had to walk down 6 stairs and we were there. The 6 stairs were like a sweeping staircase so it felt very grand! We kept our doors open and we could walk in and out to the pool area all afternoon. By far the nicest room we’ve had.
Stayed 2 nights in Jul 2019
Response from jeanine on Aug 1, 2019
Thanks for staying with us. We appreciate your feedback! hope to welcoming again soon regards

10/10 Excellent

Kieth

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location and staff very helpful. The only issue was that bar service very slow.
Stayed 4 nights in Jul 2019
Response from JEANINE on Aug 1, 2019
Thanks for staying with us. We appreciate your feedback! hope to welcoming again soon regards

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at Golden Tulip great location, service and comfortable
Stayed 9 nights in Jul 2019
Response from JEANINE on Aug 1, 2019
Thanks for staying with us. We appreciate your feedback! hope to welcoming again soon regards

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff and accommodation. Nothing was too much trouble. Would definitely return and recommend to others.
Stayed 2 nights in Jun 2019
Response from Jeanine on Aug 1, 2019
Thanks for staying with us. We appreciate your feedback! hope to welcoming again soon regards

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canne
Great Hotel, Great location right in the center, very close to all the shops, bars, and restaurants and near the beach, staff very friendly and helpful
Stayed 2 nights in May 2019
Response from Jeanine/front desk manager on May 21, 2019
dear Sir Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a little business trip. Not fancy at all but worth the money.
Stayed 1 night in Oct 2018
Response from Pierre / Assistant Front Office Manager on Oct 25, 2018
Dear Sir, Madam, Thank you for your review following your stay at the Hotel de Paris. We would be glad to see you returning and offer a Superior experience on yournext visit to us. Best regards, Pierre / Assistant Front Office Manager

10/10 Excellent

Verified traveler

Stayed 7 nights in Sep 2018
Response from Jeanine/front desk manager on Oct 2, 2018
Dear Guest Thanks for staying with us. We appreciate your feedback! Hope to seeing you again !

10/10 Excellent

Anette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect holiday
This hotel is placed very central for everything, it is nice and the staff provide excellent service
Stayed 7 nights in Jul 2018
Response from Jeanine/front desk manager on Aug 7, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

MOHAMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden Tulip Cannes Excellent
It was simply excellent!
Stayed 4 nights in Jul 2018
Response from Raphaële / réception on Aug 23, 2018
Dear Sir, Thanks for your comment. We hope to see you one more time. Regards

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Staff very friendly and helpful
Stayed 5 nights in Jul 2018
Response from Pierre / Assistant Front Office Manager on Jul 31, 2018
Dear Helen, Thank you very much for your kind commentaries. We are looking forward to be seeing you back here on your next stay in Cannes. Best regards, Pierre / Assistant Front Office Manager

10/10 Excellent

Verified traveler

Stayed 10 nights in Jul 2018
Response from Pierre on Jul 23, 2018
Dear Sir, Madam, Thank you for rating us! We hope to be seeing you back here on another occasion. Best regards, Pierre / Front desk

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, lovely staff
I stayed for business just before Cannes Lions. It was relaxing and helped me to get focused for the forthcoming craziness. Lovely breakfast, quite a bit of variety such as eggs, bacon, cereals and pastries. The room was cool and a great respite from the sun. The pool is warm in the morning and afternoon and the main road whilst very close is not as noisy as I first expected. I did manage to lose an item of clothing, but the staff did go out of their way to investigate even if the item remains lost.
Stayed 2 nights in Jun 2018
Response from Pierre on Jun 30, 2018
Dear Julian, Thank you for having stayed with us and your positive feedback. We hope to have the chance to be seeing you back here soon. Best regards, Pierre / Assistant Front Office Manager

8/10 Good

Soledad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. Definetly would come back
Pleasant stay. Helpful staff, they even upgraded our room which was very comfortable. The hotel isn t in the best area bit just few blocks to good restaurants and the water. Breakfast and parking more expensive than average though.
Stayed 1 night in Jun 2018
Response from Pierre on Jun 18, 2018
Dear Soledad, We are glad you have enjoyed your upgrade and wanted nothing but you to have an excellent stay with us. We would be glad to see you returning and provide you with a Superior experience. Best regards, Pierre / Assistant Front Office Manager

10/10 Excellent

Heather, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel close to station.
The room itself was small but all popular French hotels seem to be that way. The staff were excellent and during my stay it was very convenient to get to the old town and the station. I think it could be improved by having tear-out maps of the town to get around.
Stayed 2 nights in May 2018
Response from Pierre on May 19, 2018
Dear Heather, Thank you for your feedback and stay with us. We are glad everything went fine. We do have maps of all majors touristic stops around Cannes for you to collect at the reception. We hope to be seeing you back here soon again in the future. Best regards, Pierre / Assistant Front Office Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive staff and a lovely hotel.
I am a frequest traveller to Cannes and this hotel was great for a long weekend break. Close to the station and fantastic wifi something very hard to get in many hotels I have visited. As Im coming back to cannes in December this hotel is now definately of my repeat booking list.
Stayed 4 nights in Sep 2017
Dear Richard, It was a pleasure to have you as our guest. We are glad you have enjoyed our services and especially our Highspeed fiber-optic Wifi. We would be glad to be seeing you back here soon again in the future. Best regards, Pierre / Front desk

8/10 Good

Milan, The Hague

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly atmospher
It was great. Clean and quite room. Great location, close to city, sweeming pool...
Stayed 8 nights in Sep 2017
Response from Amandine / Front Desk on Sep 16, 2017
Thank you for your feedback. We are happy you are having a good stay!

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noise
This hotel is hugely and the room are bad you can hear everything in the other room..... will not recommend this place at all.
Stayed 9 nights in Aug 2017
Dear Anthony, Thank you for your feedback. I had the opportunity to discuss these points at several times with you during your stay. I proposed you another room after you first night and I only wish you would have accepted to go ahead and at least see it as I was sure you would have liked it. We strive to maintain the highest standards and especially in regards to maintaining the overall look and feel of the hotel. You have had people in the room next to you that have caused troubles for the first two nights of your stay. Even with a goodsoundproofing, such disrepectful attitudes in rooms and corridors prevented you as well as a few other rooms from sleeping. Feel free next time to reach the reception dialing 9 in order for us to intervene immediately! Although we fell short of meeting your expectations this time, I hope you will consider The Hotel de Paris for your next trip to Cannes. Best regards, Pierre / Front desk

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017
Dear Sir, Madam, Thank you for your feedback, We hope to be seeing you back here soon again for your next trip to Cannes! Kind regards, Pierre / Front desk

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The comfortable hotel
Been to this hotel many times and have enjoyed every visit Nice setting and surprisingly quiet when considering where it is situated
Response from service reception on Oct 19, 2021
Thanks for staying with us. We appreciate your feedback! hope to welcoming again soon regards

4/10 Poor

dennis, oxford

Liked: Property conditions & facilities
Disliked: Room comfort
Quaint hotel disappointing room
Bathroom clean staff helpful but a 2* room uncomfortable bed squeezed between two stone pillars.
Response from - on Oct 19, 2021
Thanks for staying with us. We appreciate your feedback! hope to welcoming again soon regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

hankt, z

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad hotel
Bad hotel unsafe bathroom bad location and serveses no refund no upgrade no exchange with other hotels . The ready available execuis NO VACANCES .
No handles to support you
Ice pucket !!!!!
Plastic cups for scotch whiskey

6/10 Okay

sofiane, LONDON

Disliked: Staff & service, property conditions & facilities, room comfort
Basic hotel offering basic services
I had a small duplex room and was surprised when I tried to use the bath. The smell was horrible like the smell of a sanitory sewer system. The room was very basic without coffee/ tea facilities. I forgot to say that I was asked to give 100£ as deposit to the front desk agent. First time I am asked to do so in an Hotel in France, above all for a room already paid by Bank card. Other hotels in the same city are offering better services and are quite often more competitive.
Response from jp on Oct 19, 2021
Dear Guest, We thank you for your comment helping us to do better and it is true we ask for deposit for extras if the guest has no credit card. and see you maybe back here on another occasion! Best regards, Front desk

10/10 Excellent

Samantha, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location 10 minutes walk from the town
We booked this hotel two weeks before journeying to Cannes for our honeymoon in August 2015, after a complete nightmare involving British Airways and a trip to the Bahamas. Well, Cannes and the Golden Tulip more than made up for our disappointment in not going to Freeport! We loved the hotel, the super friendly and efficient staff, the good quality breakfasts, the comfort and cleanliness of the rooms - all superb. Our room was a triple, which didn't leave a whole load of space to waltz around but with Cannes on your doorstep how much time do you spend in your room anyway! Plus this is one of the only hotels in Cannes with a swimming pool - perfect for lazy days! Only one comment though - as funky as the sun loungers look, they really aren't all that comfortable! And near to impossible for laying on your front!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed there before no problem Trains a bit noisy NIce Staff Expensive Food

4/10 Poor

Chris, Horsham

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
It's Just Pot Luck
When booking this hotel through Expedia, the room we chose trumpeted ' A Superior room with Queen bed and space for a small child's bed if required. What we got was a musty smelling small attic room on the 4th floor with a new double bed, new carpet, decoration which seemed to be 'work in progress' and a very tired looking bathroom. Oh, well, the weather is nice so let's not dwell on it. After the 5th night, half choked on liberal doses of lemon air freshener, presumably instructed to be sprayed by the maid, we awoke to the pitter patter of rain dripping through the ceiling onto the the duvet. We quickly got dressed and reported the situation. 3 hours later we were allocated another 'Superior' room on the second floor which was fully refurbished and seemed to match the room description at the time of booking. We were promised 'breakfast on the house' that morning, but as we had already paid in advance, upon our checkout the receptionist said that it would have to be checked with the manager as it was a package booked through Expedia. Great !

6/10 Okay

Norbert, Berne

Liked: Cleanliness
Nice stay
It is a nice hotel in one of the less pleasant surroundings of Cannes

10/10 Excellent

Rachel, Salt Lake City, UT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My new favorite and home in Cannes
The staff was refreshigly accomodating from initially granting my request to have a room w/a bath tub, storing my insulin in fridge, patiently and repeatedly explaining detailed directions to various destinations on foot, by car and the various parking rules, regulatios, prices and schedule. When a local friend came to visit me she was escorted personally to my door by Raymond graciously without any expectation or hesitation for compensation. Argen, paciently and calmly exlpained and assisted me with several requests above and beyond the typical. Pierre's level of service was beyond wonderful. I felt welcome, warm and at home at the Golden Tulip and was sad to leave.

8/10 Good

Carolin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Whilst the location of the hotel was in good proximity to La Croisette beach, the service was not the best and the rooms were also very uncomfortable with a low ceiling. Our room was not ready at 2pm the day we checked in and despite us having confirmation of this in our booking we were told to go for a walk and come back by 3pm to ensure availability. Overall an average experince, and ok value for money.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, close to beach and city centre...
Had everything we needed, friendly staff and good facilities, only missing a gym....

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

maz, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor service. No facilities what's ever.
The rooms are weirdly designed. No fridg or mini bar in the room. Breakfast is worth than school Breakfast . My sons went out one evening and when they returned to the hotel the door was shut So they phone the receptionist and it took him more than one hour to open the door for them. We did not even get any apology from the hotel. For me this was the worst hotel I have experienced . Please get it out of your list otherwise it will ruin the reputation of Expedia.com.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from - on Oct 19, 2021
Thank you for your feedback. We are happy you are having a good stay!

6/10 Okay

Louis, Maine

Liked: Staff & service, property conditions & facilities
Golden Tulip Cannes Hotel de Paris sits next to the main highway that cuts through Cannes so is very convenient and easy to find if you are driving. The pool is a bit smaller in real life than in the pictures but is still nice. Surprisingly the traffic noise in the hotel and the pool area is very low. A quick walk brings you to many restaurants and bars. A fifteen minute walk brings you to the beautiful Boulevard le Croisette and the beaches. All in all not a bad location. Would I stay here again? Not likely but only because there are hotels closer to the shore, while 3 star, give mostly the same level of service except for the pool.

6/10 Okay

Siamak, Los Angeles

Liked: Cleanliness, property conditions & facilities
Small, but comfortable rooms
Rooms were small, but they had upgraded amenities.