Outdoor pool, open 8:30 AM to 7:30 PM, pool umbrellas, sun loungers

Reviews of Ermitage de l'Oasis & Spa - Cannes Mandelieu

4 out of 5
Ermitage de l'Oasis & Spa - Cannes Mandelieu
26 Avenue Henry Clews, Mandelieu-La-Napoule, Alpes-Maritimes

Reviews

9.2

Wonderful

Rating 10 - Excellent. 119 out of 192 reviews" "
Rating 8 - Good. 59 out of 192 reviews" "
Rating 6 - Okay. 12 out of 192 reviews" "
Rating 4 - Poor. 2 out of 192 reviews" "
Rating 2 - Terrible. 0 out of 192 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from The hotel management on Feb 26, 2024
Dear guest,thank you for sharing your appreciation with us. We look forward to welcoming you soon againKind regards

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Response from the hotel management on Oct 24, 2023
Dear guest,thank you very much for your kind return, we are glad to see that you have enjoyed your stay.Best regards

10/10 Excellent

andrew

Liked: Staff & service, amenities, property conditions & facilities
We loved our stay at Ermitage and will definitely come back!
Stayed 2 nights in Sep 2023
Response from the hotel management on Sep 15, 2023
Dear guest,We thank you very much for taking the time to write such a nice review on your recent stay at the Ermitage de l’Oasis! The feedback of our guests is a real support and allows us to improve our quality of service. We look forward to welcoming you again during your future visit to Mandelieu-la Napoule as promised. Kind regards

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and hotel. Front of house staff were exemplary.
Stayed 3 nights in Aug 2023
Response from the hotel management on Aug 25, 2023
Dear guest,We thank you for your nice review, we will share it with all our team members. We hope to welcome you soon again at the Ermitage de l'Oasis & Spa.Best regards

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
From check in to check out, the staff and hotel was fantastic…
Stayed 3 nights in Aug 2023
Response from The hotel management on Aug 18, 2023
We thank you very much for taking the time to write your comments on your recent experience at the Ermitage de l'Oasis. We are happy to read that you enjoyed your stay with us and you appreciated the location, atmosphere of our hotel. The satisfaction of our guest is our highest priority and we are delighted to read that you had an enjoyable experience with us. Your compliments are the best reward for our team, who strive to provide an excellent service. Thank you once again for your posting, hoping you get the opportunity to come and visit us again soon. Kind regards,

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and ice cold room ac!
Stayed 1 night in Jul 2023
Response from The hotel management on Aug 4, 2023
Dear guest,thank you so much for letting us know, how much you have appricaited your stay with us. We really look forward to welcoming you soon again.Best regards

10/10 Excellent

Aidan

Stayed 2 nights in May 2023
Response from The hotel management on Jun 26, 2023
Dear Guest,Thank you so much for this kind note, we are really pleased to see how much you appreciate your stayLooking forward to welcoming soon againKind regards

10/10 Excellent

Carmina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
LOVE love love this hotel
Stayed 2 nights in May 2023
Response from The Hotel Management on May 29, 2023
Dear Guest, thank you very much for your kind review, we are happy to read that you enjoyed your stay and our nice charming hotel. Looking forward to welcoming you againBest regards

10/10 Excellent

Emma

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travelled with a toddler and had an excellent stay. Large room, comfy bed, generous bathroom and terrace. Pool was warm and had an extended shallow step which was great for the toddler to play on. Lots of restaurants within a 5 minute walk of the hotel. Bus stops and train station a short walk away with easy access to Cannes and beyond. 2 minute walk from a great, sandy beach. Staff were all excellent.
Stayed 6 nights in May 2023
Response from The Hotel Manager on May 23, 2023
Dear guest,We thank you very much for taking the time to write your comments on your recent experience at the Ermitage de l'Oasis & Spa. We are happy to read that you enjoyed your stay with us and you appreciated the location and atmosphere of our charming hotel. The satisfaction of our guest is our highest priority and we are delighted to read that you had an enjoyable experience with us. Your compliments are the best reward for our team, who strive to provide an excellent service. Thank you once again for your posting, hoping you get the opportunity to come and visit us again soon. Kind regards

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from The reception on May 14, 2023
Hello,Thank you so much for your kind review due to your recent stay. We hope to welcome you soon againBest regards

10/10 Excellent

Jinsong

Stayed 5 nights in Mar 2023
Response from The reception on May 14, 2023
Dear guest,We are happy to see that you have enjoyed your recent stay with us. We really look forward to welcoming you soon again.Best regards

10/10 Excellent

Xiaoyan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful stay and really like the staff on the front desk and they are very helpful!
Stayed 6 nights in Oct 2022
Response from The director on Oct 28, 2022
Dear guest,We thank you very much for taking the time to write such a nice review on your recent stay at the Ermitage de l’Oasis! The feedback of our guests is a real support and allows us to improve our quality of service. We hope to have the opportunity to welcome you again during your future visit to Mandelieu-la Napoule. Kind regards

8/10 Good

Simon, Prague

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, friendly staff, clean room, comfortable bed. Only the breakfast for 22 EUR was like in a really poor hostel...
Stayed 2 nights in Sep 2022
Response from The director on Sep 16, 2022
Dear guest,We thank you very much for taking the time to write this review on your recent stay at the Ermitage de l’Oasis! The feedback of our guests is a real support and allows us to improve our quality of service and your remarks have been forwarded to the service. We hope nevertheless to have the opportunity to welcome you again during your future visit to Mandelieu-la Napoule. Kind regards

8/10 Good

Shari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very comfortable and clean, rooms are big and in great condition. Pool is nice and quiet, good for a cool down off the beach. Staff was helpful and would have given 5 stars, but I was forced to change rooms mid stay due to a mixup in booking. But went to another great room. Otherwise, a great experience staying here.
Stayed 4 nights in Jul 2022
Response from The Hotel Management on Aug 13, 2022
Dear guest, We thank you very much for taking the time to write such a nice review on your recent stay at the Ermitage de l’Oasis! The feedback of our guests is a real support and allows us to improve our quality of service and we apologize for the move to another great room which you have enjoyed. We hope to have the opportunity to welcome you again during your future visit to Mandelieu-la Napoule. Kind regards

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb @ La Napoule
Fantastic stay for the celebrations of my daughters wedding in Chateau de La Napoule. Great location, spotlessly clean throughout, superb room with an ocean view. Every single one of the staff were so friendly and helpful from minute 1. I would definitely go back and can’t recommend it highly enough.
Stayed 6 nights in Jul 2022
Response from The Manager on Jul 17, 2022
Dear guest, It is with great pleasure that we read your comments and we thank you for taking the time to share them. We are happy to see that you appreciated the atmosphere and charm of our iconic establishment, facing the sea. We are also delighted to read that the welcome and service met your expectations. It was a pleasure to convey your compliments to all our teams, your satisfaction is for us the most beautiful reward. Thank you too for your recommandation. We really hope to welcome you again at the Ermitage de l'Oasis hotel in order to continue to surprise you. Best regards

10/10 Excellent

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait sauf le restaurant
Stayed 1 night in Apr 2022
Response from La direction on Jun 30, 2022
Cher client, Nous sommes également ravis que vous nous ayez choisis pour votre séjour sur la Côte d'Azur. Nous faisons toujours notre maximum pour vous offrir une expérience inoubliable et sommes très heureux que nos attentions tout au long de votre séjour y ont contribué. Votre remarque a été transféré dans le service concerné. Au plaisir de vous accueillir de nouveau très prochainement à l’Ermitage de l’Oasis

10/10 Excellent

Andrew

Stayed 2 nights in May 2022

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in great location
We loved our stay here. The hotel is in a great location and the staff were extremely welcoming and friendly. Our room was nice but quite small and the pool was very sheltered as the weather was quite blowy.
Stayed 3 nights in Apr 2022
Response from The director on Apr 16, 2022
Dear guest, We thank you very much for taking the time to write your comments on your recent experience at the Ermitage de l'Oasis. We are happy to read that you enjoyed your stay with us and you appreciated the location, atmosphere of our hotel. The satisfaction of our guest is our highest priority and we are delighted to read that you had an enjoyable experience with us. Your compliments are the best reward for our team, who strive to provide an excellent service. Thank you once again for your posting, hoping you get the opportunity to come and visit us again soon. Kind regards,

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
3rd time here, as usual very nice.
Stayed 9 nights in Aug 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel great location overlooking the port breakfast was lovely and staff extremely helpful and friendly
Stayed 2 nights in Nov 2019
Response from The Hotel Management on Nov 19, 2019
Dear guest, We are delighted to read that you have enjoyed your stay with us and we will share your comment with our staff members. We look forward welcoming you soon again and wish you a nice day.

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from The Hotel Management on Oct 19, 2019
Dear Filip, we thank you for your nice review and would be pleased welcoming you soon again in the ermitage de l'Oasis. Kind regards

10/10 Excellent

MarkP, Perth, WA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, opposite golf club and marina, great restaurants nearby (with typically bad French service), but I could not fault the service of all of the staff at the hotel, from the moment I arrived until I left. Flawless stay.
Stayed 2 nights in Oct 2019
Response from The Hotel Management on Oct 13, 2019
Dear Mark, We thank you very much for taking the time to write your comments on your recent experience at the Ermitage de l'Oasis. We are happy to read that you enjoyed your stay with us and you appreciated the location, atmosphere of our hotel and all our team. The satisfaction of our guest is our highest priority . Your compliments are the best reward for our team, who strive to provide an excellent service. Thank you once again for your posting, hoping you get the opportunity to come and visit us again soon. Kind regards,

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab location not over busy. Nice restaurants. Great beach
Stayed 7 nights in Aug 2019
Response from The Hotel Management on Aug 24, 2019
Dear guest, We are delighted to read that you have enjoyed your stay with us and we look forward welcoming you soon again . Best regards

10/10 Excellent

Verified traveler

Great location, parking is available, room is spacious and tastefully decorated
Stayed 1 night in Aug 2019
Response from The Hotel Management on Aug 24, 2019
Dear guestn We would like to thank you for your nice review about your stay in the Ermitage de l’Oasis. We take care sharing your feedback with our staff and hope welcoming you soon again

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FABULOUS
This hotel is AMAZING! Manon was outstanding and tremendously helpful with everything. Excellent hotel!!!
Stayed 2 nights in Jul 2019
Response from The Management on Aug 4, 2019
Dear Marian, Thank you so much for your kind words and your nice review. We will share with the whole staff and would be pleased welcoming you soon again in the Ermitage de l'Oasis. Kind regards

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from The Management on Aug 3, 2019
Dear Anthony, We would like to thank you for your nice review about your stay in the Ermitage de l’Oasis. We take care sharing your feedback with our staff and hope welcoming you soon again.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great value, great little town
This place was amazing. People were really nice, the location is idyllic, right across from a big harbor with the Mediterranean in the distance, nice pool we didn't get a chance to try. Great little town and great hotel
Stayed 1 night in Jul 2019
Response from The Management on Jul 14, 2019
Dear Robert, We thank you very much for taking the time to write such a nice review on your recent stay at the Ermitage de l’Oasis! The feedback of our guests is a real support and allows us to improve our quality of service. We hope to have the opportunity to welcome you again during your future visit to Mandelieu-la Napoule. Kind regards

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019
Response from The Hotel Management on Jun 9, 2019
Dear guest, we would like to thank you for your kind review and hope welcoming you soon again in the Ermitage de l'Oasis

10/10 Excellent

David, Rehoboth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent property, the staff was very professional, and the grounds and artwork were truly exceptional
Stayed 2 nights in Sep 2018

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel - Would love to come back!
Absolutely loved this quaint hotel! Right on the beach about a 10 minute drive outside of busier Cannes. This place really feels like a more laid-back vacation. The staff was so friendly and welcoming, they remembered my name every day. The food at the bistro is also excellent. Highly recommend!
Stayed 5 nights in Oct 2018

6/10 Okay

A

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I made this booking for 2 rooms a couple of months ago but my friend got a big room and I got the smaller room. When I complained at the reception, they were trying to fob me off. Did get the room eventually but not happy about the fact that this even happened. On another occasion, my room cards were not working and my husband was promised new ones will be sent up to his room but he was kept waiting until he had to come down to collect it.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Sharon, London

Liked: Cleanliness, staff & service, room comfort
Quirky hotel, fabulous staff
Stayed at the hotel for a long weekend whilst attending a party in the area. Great location in La Napoule, close to beaches and restaurants. Good transport links if you don't have a car - bus €1.50 to Cannes, boat shuttles too, although as end of season these had more or less stopped. Our classic double room was fairly small but adequate for a short stay, had a balcony with side sea view, overlooking the inlet and boats. Breakfast buffet was lovely, hot selection of scrambled eggs, bacon and sausages, with lovely pastries, cold meats, smoked salmon and cheeses. Fresh orange and pink grapefruit juice, and fabulous coffee. Small pool at the front of the hotel with comfortable loungers and towels. They will also provide beach towels on request. The staff at the hotel are, without exception, excellent; always friendly and informative. Would recommend without hesitation and would stay here again. Merci beaucoup 😘
Stayed 3 nights in Sep 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've stayed at the hotel on a number of occasions but not for some years. The hotel has undergone an upgrade since I was last there. Unfortunately, to me, the updated decoration has gone down the route of painting everything grey. The sitting room has gone from being Provencale charm at its best to being like the business class lounge at Zurich Airport. There is no food on the menu that'd encourage guests to stay in the hotel for a light lunch or that is indeed child friendly. However, these are small grumbles. The hotel is in a great location for exploring the Cote d'Azur whether it be by sea, car or train. the hotel staff are charming and the hotel itself is first rate. It is likely that we will return.
Stayed 5 nights in Aug 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem by the sea
Was a lovely small hotel where the staff did everything they could to make our stay special.
Stayed 3 nights in Jul 2018

8/10 Good

barbara, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Lovely elegant hotel. We loved the swimming pool.
Stayed 3 nights in Jun 2018

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

C L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a boutique hotel
Very warm and friendly staff. Knowledgeable of the area and very willing to help. Would definitely return.
Stayed 1 night in Sep 2017

10/10 Excellent

ANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Staff & service
Ermitage du Riou review
Staff really friendly and good. Nice location and pretty hotel but very expensive for what it is. Annoyingly I specifically requested a king / queen sized bed as I am 6 feet 2 inches tall and we were given two single beds (made up individually as such) pushed together. Worse still this "4 star hotel" had no kitchen - or so we were told when we requested room service. This was not 3 am room service but just something simple at 2000. Only thing on offer was either meat or cheese sandwiches, nothing hot or any salads even. No idea how they managed to provide the advertised breakfast in the morning. I guess that makes it a 4 star hostel not a hotel. No offer of refund made at check out by way of compensation.
Stayed 3 nights in Jun 2017

10/10 Excellent

klinepa, Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Bucket List Stay!
Many times, we have wanted to spend a few night in La Napoule France. We stayed at the Ermitage and it was wonderful. Staff, room, pool, bar, breakfast, and grounds were exceptional. It truly was an oasis. Beautiful!
Stayed 3 nights in May 2017

10/10 Excellent

Lionel, Surrey, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel close to beaches.
Very welcoming staff, always ready to help. Good private parking spaces and very short walk to many restaurants. Easy access to autoroute nearby allowing quick access to Cannes, Nice, Monaco and St Tropez. Also scenic coast road to many small towns and lovely beaches. Good access to inland mountains for those who like stunning scenery. We will return again.
Stayed 7 nights in May 2017

10/10 Excellent

Simon, Chester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too far from Cannes
By mistake, we booked this hotel as we wanted to stay in Cannes, however I think we ended up better off. Whilst we were there, the Cannes film festival was on. Massively busy in Cannes the day we went to visit. There is a train station within an easy 5 min walk from the hotel which takes 13 mins to get into Cannes Station. Cots each was less than 5 euros each and that's return. We paid a fraction of what the hotels were charging in Cannes and got a great room in a lovely hotel. Staff were really great and accommodating. Would recommend the location and would return

10/10 Excellent

D, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel with exceptionally friendly and helpful staff. We had a wonderfully bright corner room with a large balcony facing the marina. The town itself is rather small but offers a handful of top quality restaurants and the hotel is within proximity of some beautiful and relatively secluded beaches (in the direction of Theoule). All in all, this hotel significantly exceeded our expectations and we look forward to coming back.

10/10 Excellent

Janet, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, well located hotel
Short break at are Ermitage Du Riou, would have liked to stay longer. Excellent reception on arrival, with personalised service continuing throughout our stay. Would highly recommend.

10/10 Excellent

Daniel, Franklin, TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, beautifully located and very convenient to Cannes festival. I had to book last minute, and very late at night. They accommodated me and made sure I was settled comfortably. Highly recommend

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel of character, close to all amenities, many restaurants, beach, Marina, Autoroute etc.