Ratings based on 355 Verified Reviews

4.0 out of 5
78% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Posted Aug 27, 2016
Pros: The staff were very accommodating and the location is great. The design of the hotel is very nice too.
Cons: Our air conditioner in our room was a bit weak. Also please take care in how you advertise the parking.
Location: Beach clubs which the hotel can organize and great restaurants and shopping.
We had booked this hotel because parking was advertised. However, when we got to the hotel, the parking structure was not connected to the hotel as we had thought, and instead was a few hundred meters away. We let the hotel staff know that having parking advertised on expedia was misleading. The hotel staff apologized for this and even made up for the inconvenience by giving us a room upgrade. The rest of our stay was extremely pleasant and we really enjoyed our room with the balcony!
Comment from Hotel Management
Sep 5, 2016 by Marie Garabedian, Sales Manager, Hotel Management
Dear Guest, Thank you for taking time to share your experience about your recent stay at the hotel Colette. We are pleased to read that you liked our 4 stars boutique hotel, its location, the confort of our recently renovated rooms and the service of our staff. Indeed, a public carpark is located opposite the Hôtel Colette. A preferential day rate of €25 instead of €28 is reserved for hotel Colette guests. It is a pity that the reception has not been informed of the difficulties you had with your air conditioner. As you know, the satisfaction of our guests is the core of our job, our teams would have made every effort to satisfy you. We hope to welcome you again, to make you Discovery our other rooms. Yours faithfully, Marie Garabedian, Sales Manager
5 out of 5
by A verified traveler

Posted Aug 15, 2016 on Hotels
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Dear guest, Thank you for your nice comment about your recent stay in the hotel Colette. We are glad you fully enjoyed our establishment. We wish you a nice day, with our best regards. Marie Garabedian, Sales Manager
5 out of 5
by Kristina from Sydney

Lovely hotel in great location

Posted Jul 31, 2016 on Hotels
Great Location and friendly staff, the room was super clean and fresh. We enjoyed our stay here and the train station is just across the road. Shops, Restaurant and Beach all super close. Glad we stayed here while in Cannes and would stay again. All the amenities we needed.
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your comment and for choosing our 4 stars boutique hotel as your destination in Cannes. We are pleased that you enjoyed the hotel Colette concept, its comfort and the service of our staff. Indeed our hotel benefits from an excellent location, two steps from any touristic activities, such as the shops of the famous rue d'Antibes and the Palais des Congrès et des Festivals. We hope to welcome you again to you our other rooms. Best regards, Marie Garabedian, Sales Manager
3 out of 5
by Laura from Toronto

Posted Jul 20, 2016 on Hotels
Staff was incredibly friendly and accommodating.
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your comment and for choosing our 4 stars boutique hotel as your destination in Cannes. We are pleased that you enjoyed the hotel Colette concept, its comfort and the service of our staff. We hope to welcome you again to you our other rooms. Best regards, Marie Garabedian, Sales Manager
3 out of 5
by A verified traveler

Posted Jul 19, 2016 on Hotels
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Cher client, Nous vous remercions d'avoir pris le temps de laisser un commentaire sur notre boutique hôtel 4 étoiles. Nous espérons avoir le plaisir de vous accueillir à nouveau afin de vous faire découvrir nos autres chambres aux décorations uniques. Très belle journée. Marie Garabedian, Directeur des Ventes
4 out of 5
by Sabine

Posted Jul 17, 2016 on Hotels
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Cher client, Nous vous remercions d'avoir pris le temps de laisser un commentaire sur notre boutique hôtel 4 étoiles. Nous sommes heureux que vous ayez pleinement apprécié le concept de l’hôtel Colette et espérons avoir le plaisir de vous accueillir à nouveau afin de vous faire découvrir nos autres chambres aux décorations uniques. Très belle journée. Marie Garabedian, Directeur des Ventes
4 out of 5
by Anthea

This traveler left a rating score only Posted Jul 16, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to everything in Cannes.

Posted Jul 11, 2016 on Orbitz
Very nice hotel with friendly helpful staff. Location was great and especially convenient to train station.
3 out of 5
by Devia

Posted Jul 11, 2016 on Hotels
The hotel was lovely and staff very friendly. The room was smaller than expected and no cupboards just rail with hangers but otherwise pleasant experience. Very central, clean and value for money
3 out of 5
by A verified traveler from London

Lovely Staff but Not a 4-Star Hotel

Posted Jul 6, 2016
The first thing I would say is that the staff in this hotel were really nice, friendly, helpful and professional. Having said that, this hotel is not of anew overall standard I would expect of a 4-star. The bathroom door in our room didn't shut properly, the air-conditioning only seemed to have 1 setting, although a reasonable selection, the food quality at breakfast was average at best. Having said all of that, I guess the price gave it away. The quality of the hotel was commensurate with the price. I would have had to have paid more to get real 4-star quality.
Comment from Hotel Management
Aug 17, 2016 by Marie G, Hotel Management
Dear guest, We would like to thank you for the time you took to share a review about us and the hotel Colette. I’m glad to read that the service you received by the staff have meet your expectations but I regret that you didn’t fully appreciate the concept for you boutique hotel – We take account your remarks in order to always improve our offer. With our best regards, Marie G, sales manager