Late summer break
Posted Sep 21, 2015
Hotel Juana was a pleasant hotel in a good location, very near to beach, shops, restaurants etc, but did have some drawbacks. From the wording 'the private beach is 1 block away', we'd believed that the Juana had a private beach, but actually this belonged to the Belle Rives (sister hotel) who charged for its use - for 2 of us to lie on plastic sunbeds for a day with a towel each, umbrella and 2 small coffees cost €76 (which was higher than the rates listed on the leaflet in our room). This amount was charged to our room without us being shown a bill or asked to sign anything (this was only at the Belle Rive; the Juana staff always presented bills to be signed).
Breakfast in the Juana was €27 each and really nothing special at all, but not a problem as there are a range of alternative venues a few steps away.
The hotel amenities list includes 'airport transportation (surcharge)', but when we asked about this service at the hotel they could only offer to order a taxi for us (fyi, cost of taxi from Nice airport was €95).
On one day there was a note in our room advising that the restaurant would be closed at lunchtime and the pool area would be closed all day due to a function, which was inconvenient.
So, a few negatives and this is certainly not the best 5* we've stayed at, but the staff were friendly, the hotel was well maintained and very pleasant as well as being well located for amenities.