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Reviews of Hôtel Martinez, in The Unbound Collection by Hyatt

5 out of 5
Hôtel Martinez, in The Unbound Collection by Hyatt
73 La Croisette, Cannes, Alpes-Maritimes

Reviews

9.4

Exceptional

Rating 10 - Excellent. 382 out of 512 reviews" "
Rating 8 - Good. 90 out of 512 reviews" "
Rating 6 - Okay. 17 out of 512 reviews" "
Rating 4 - Poor. 16 out of 512 reviews" "
Rating 2 - Terrible. 7 out of 512 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

MSHAIL

Stayed 5 nights in Apr 2024

10/10 Excellent

Peter A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excellent staff excellent will be back only downside was tge pool was closed over our weekend otherwise great Many gluten free options just ask.
Stayed 3 nights in Mar 2024
Response from Nadir - Guest Relations Manager on Mar 15, 2024
Dear Peter A,Thank you for your feedback! We're delighted to hear you enjoyed your stay and our excellent staff. We apologize for the inconvenience regarding the pool closure but glad you found many gluten-free options available. We look forward to welcoming you back soon!Best Regards,Nadir - Guest Relations Manager

4/10 Poor

Nüket

Stayed 3 nights in Oct 2023

8/10 Good

abdulrahman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good just have one comment to change the all towel and bedsheet because saw bad quality
Stayed 5 nights in Oct 2023
Response from Nadir - Guest Relations Manager on Nov 3, 2023
Dear Abdulrahman,Thank you for your feedback. We'll ensure the towels and bedsheets are of better quality next time.Best Regards.

10/10 Excellent

Luis E

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Marine - Guest relations manager on Nov 2, 2023
Dear Luis,Thank you for your feedback and excellent rating. What a pleasure to see that you had a nice stay with us in Cannes! We hope to see you again very soon.Warmest regards,

10/10 Excellent

Angela

Stayed 3 nights in Oct 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only place to stay in town
On a world tour and this place was in our top 3 out of 40 hotels. Prestige suite was amazing . Yes, just yes!!! Great people watching breakfast place right next door as well
Stayed 4 nights in Oct 2023
Response from Marine - Guest relations manager on Oct 25, 2023
Dear David,What an honor and pleasure to learn that Hotel Martinez is part of your 3 out of such a high number of beautiful properties around the world!We are delighted to learn that you loved our Prestige Suite and its incredible view over the Mediterranean sea. We look very much forward to welcoming you again for your next stay in Cannes. Best regards,

10/10 Excellent

Francisco E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Marine - Guest relations manager on Oct 25, 2023
Dear Francisco,Thank you very much for this perfect 10/10 rating! We are thrilled to learn that you had an excellent stay with us.We look forward to welcoming you back at Hotel Martinez.Warm regards,

8/10 Good

Miriam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of my favorite hotels. I enjoyed the breakfast and evening tea in the restaurant, which was very comfortable and not pretentious. The rooms were light and airy. The only issue is the rug looks a bit dirty. Loved that it was across the street from the beach.
Stayed 2 nights in Oct 2023
Response from Marine - Guest relations manager on Oct 25, 2023
Dear Miriam,Thank you very much for your valuable feedback and detailed comments regarding your recent stay with us. We are glad to read that you had a pleasant experience at Hotel Martinez and will make sure to share your thoughts with our teams.Sincerely looking forward to welcoming you back for another stay in Cannes. Best regards,

10/10 Excellent

Fiona Blanche

Stayed 4 nights in Oct 2023

8/10 Good

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2023
Response from Marine - Guest relations manager on Oct 25, 2023
Dear Dalia, Thank you very much for your feedback and nice rating further to your recent stay with us.We look forward to welcoming you back at Hotel Martinez.Warm regards,

10/10 Excellent

Anahita

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue was that for 2/3 nights, there was banging noises through the night so I couldn’t sleep.. other than that, I loved my stay. Thank you
Stayed 3 nights in Oct 2023
Response from Nadir - Guest Relations Manager on Oct 17, 2023
Dear Anahita,We appreciate your kind words and are pleased to know that you enjoyed your stay overall. We apologize for the inconvenience caused by the noise during a few nights of your stay. Your comfort is important to us, and we'll work to ensure a quieter experience on your next visit. Thank you for choosing Hotel Martinez.Warm regards,

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Nadir - Guest Relations Manager on Oct 17, 2023
Dear Jason,Thank you very much for your nice review. We are thrilled to learn that you had an enjoyable time with us at Hotel Martinez!We look forward to welcoming you back soon.Best Regards,

10/10 Excellent

Zeina

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful rooms, excellent breakfast, very good service. The hotel is the furthest one down from the main centre but beautiful rooms and excellent service. Breakfast was amazing.
Stayed 1 night in Oct 2023
Response from hotel martinez on Oct 8, 2023
Dear Zeuna, Thank you very much for taking time to leave a feedback on Expedia!We are very glad to leanr your very good experience with us and we are looking forward to welcome you back soon in Cannes.Best regards, NavilaGuest Relations Manager

10/10 Excellent

Adele

Stayed 2 nights in Oct 2023
Response from hotel martinez on Oct 8, 2023
Dear Adele,Thank you very much for your very good marks, we really appreciate it.Hope to see you soon !Best regards,NavilaGuest Relation Manager

10/10 Excellent

Halina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting Cannes
From the check-in to the check -out everything was perfect. beautiful and very well kept property. The staff very attentive and polite. Great breakfast.
Stayed 6 nights in Sep 2023
Response from hotel martinez on Oct 8, 2023
Dear hgalina, Thank you very for taking time to leave your feedback on Expedia...We very delighted to read your nice comments and be assured that we will share it with our staff.We are looking forawzard to welcome you back soon in Cannes.With my best regards, NavilaGuest Relations Manager

10/10 Excellent

Guillermo

Stayed 5 nights in Sep 2023
Response from hotel martinez on Oct 8, 2023
Dear Guillermo, Thank you very much for your very good marks, we really appreciate it.Hope to see you soon !Best regards,NavilaGuest Relation Manager

10/10 Excellent

Belal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2023
Response from hotel martinez on Oct 8, 2023
Dear Belal, Thank you very much for your very good marks, we really appreciate it.Hope to see you soon !Best regards,NavilaGuest Relation Manager

10/10 Excellent

Nancy Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were beautiful. The staff was very friendly and helpful. The whole hotel was spectacular. It was a really good location to shopping and restaurants.
Stayed 2 nights in Sep 2023
Response from Marine - Guest relations manaeer on Nov 2, 2023
Dear Nancy Sue, Thank you very much for this perfect 10/10 rating and praises that I will make sure to share with our team with pleasure.We look forward to welcoming you back to enjoy the French Riviera lifestyle and nice shopping sessions in the city of glamour.Warm regards,

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from hotel martinez on Oct 8, 2023
Dear William, Thank you very much for your very good marks, we really appreciate it.Hope to see you soon !Best regards,NavilaGuest Relation Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Best to valet park the car and leave it. About 1 mile easy walking to Le Suquet…must visit for night out. Quai Lebouf is where the ferries leave. We did an all day catamaran trip snorkeling, swimming, etc. Uber works great and will pick you up within 4-5 minutes and get you most places for $11-15. Beach and pool has a great setup. Closest convenience, store open till 10 for snack, soft drinks toiletries, and forgotten things is two blocks away at Vival 18 Rue Ruoze Worth a visit in the car is the street Rue Saint -Saveur in the town Le Cannet, hilly, picturesque ..great restaurants up on the hill looking down on the bay. We stopped by on the way out of town on the road to A8… good parking at 31 Rue des Orangers… first hour is free… We weren’t able to get the stupid machine to work, but it didn’t matter nobody ticketed us
Stayed 2 nights in Sep 2023
Response from hotel martinez on Oct 8, 2023
Dear William, Thank you very much for taking time to leave your very good experience on Expedia.We are happy to learn that you had a great stay with us and we are looking forward to welcome you back soon in Hotel Martinez!!Sincerely, NavilaGuest Relations Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from hotel martinez on Oct 8, 2023
Dear Michael, Thank you very much for your very good marks, we really appreciate it.Hope to see you soon !Best regards,NavilaGuest Relation Manager

10/10 Excellent

Kevin

Stayed 2 nights in Jul 2023

10/10 Excellent

Guillermo

Stayed 1 night in Jul 2023

8/10 Good

Raquel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the martinez is an excellent hotel with excellent concierges facilities, and food. the cleaning help are very attentive. my only comment would be that the hotel should not charge for a chaise on the beach or near its swimming pool ($70 per person per day) when one is paying over 1500 euros per night for a room.
Stayed 5 nights in Jul 2023

6/10 Okay

Shwan

Liked: Staff & service
Stayed 2 nights in Jul 2023

8/10 Good

Angela

Stayed 1 night in Jul 2023

4/10 Poor

Irina

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not like that my room had a dirty carpet with a lot of stains, the bathroom was tiny and had no room for me to put out my stuff and they gave me a room that was very far from the elevator. The breakfast was very limited
Stayed 2 nights in Jun 2023

10/10 Excellent

Diyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Jay

Stayed 5 nights in Jun 2023

4/10 Poor

Sandy

Stayed 3 nights in Jun 2023

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in the world
The best hotel in the world. Great service.
Stayed 2 nights in Jun 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing stay and beautiful hotel. Attention to details was excellent
Stayed 3 nights in Jun 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably one of the best hotels in which I have ever stayed. Highest of quality in terms of staff, accommodations, amenities, and location.
Stayed 2 nights in May 2023

4/10 Poor

George

Stayed 3 nights in Apr 2023

10/10 Excellent

Sean

Stayed 1 night in Apr 2023

6/10 Okay

Stian

Stayed 2 nights in Nov 2022

4/10 Poor

Rebecca

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The service at this hotel is horrible. I cannot believe this is rated 5 star. From the front desk to concierge to valet to engineering it was continuous bad experiences and interactions. Do not waste your money here.

10/10 Excellent

Hyoin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 3 nights in Mar 2023

10/10 Excellent

Margaret

Stayed 5 nights in Mar 2023

10/10 Excellent

Sorena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Beautiful hotel.
Stayed 6 nights in Mar 2023

10/10 Excellent

Mohammed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services. Staffs are excellents. Super nice. Loic, Marine, Rashel, Bastien , Anna, Sandrine, Navila and all the valets and concierge. Everyone was super nice. 😍😍😍 see you soon.
Stayed 3 nights in Feb 2023

10/10 Excellent

carrie

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023

4/10 Poor

Xiaoning

10/10 Excellent

Fatimah

Liked: Cleanliness, staff & service, property conditions & facilities
.

10/10 Excellent

Aymen, Beverly Hills

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in an exceptional location with superb staff.
Stayed 1 night in Nov 2022
Response from Nadir - Guest Relations Manager on Nov 28, 2022
Dear Guest,Thank you very much for your nice feedback, we are delighted that you enjoyed your stay with us and we look forward to welcoming you back for you next stay in Cannes.Best regards,

10/10 Excellent

Kevin

Stayed 2 nights in Oct 2022
Response from Nadir - Guest Relations Manager on Dec 13, 2022
Cher Client,Nous sommes ravis que vous ayez passé un agréable moment à l'Hôtel Martinez et nous vous attendons avec impatience pour redécouvrir notre bel établissement à l'occasion d'un prochain séjour à Cannes.Cordialement,Nadir - Relations Clientèles

10/10 Excellent

Yang

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view and location
Stayed 1 night in Oct 2022
Response from Nadir - Guest Relations Manager on Dec 13, 2022
Dear Guest,What a pleasure to read your detailled feedback of your stay with us. Thanks so much for highlihting the confort and the condition of the Hotel , we do hope to have the pleasure to welcome you back soon.Best regards,Nadir - Guest Relations Manager