Lovely hotel, great location
Posted May 6, 2016 on Hotels
Had a lovely stay here in Cannes. Room was spacious & had everything you expect from a 5 star hotel. Great: location & we were given free access to the private beach across the road because of renovations to rooftop pool. Only issue was staff felt a bit intrusive. Even with the privacy sign on our door we had one staff member just enter our room after 22:00, we assume to provide turn down service etc, but without us saying to come in. The next morning, checkout morning, we had staff persistently ring our doorbell at 09:00, again with privacy sign on the door, asking could they stock the mini bar, which we hadn't even used. Small things from a lovely hotel.
Comment from Hotel Management
Jun 14, 2016
Thank you for sharing this review with us.
The opinion of our customers is very important cause it allows us to always improve our quality of service.
We are glad you love the location of the hotel, on the famous Croisette, just steps away from the beaches.
We would like to apologize for the few issues you had with the staff and make sure that we informed the right people concerning those problem.
Hope you will come back soon at the hotel to discover a bit more about our great establishment.