Ratings based on 188 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Posted Sep 11, 2016
Great location, however, did not find the staff to be very friendly or helpful
Comment from Hotel Management
Sep 12, 2016 by Fady Sursock, Guest Relations Supervisor, Hotel Management
Dear Guest, Thank you for having taken the time to share your review. I am concerned to learn that our staff did not give you a positive impression. It is our aim to not only deliver a great product, but also a blissful service experience. Please rest assured your comments have been shared with our Front of House teams in order to ensure this remains an isolated incident. Kind regards, Fady Sursock Guest Relations Supervisor JW Marriott Cannes
4 out of 5
by A verified traveler from nancy

sécurité

Posted Sep 5, 2016 on Hotels
séjour parfait,le seul reproche concerne la baignoire pas de poignée pour se tenir ainsi que dans la douche,un effort à faire de ce coté là!
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Bonjour, Merci beaucoup pour ce commentaire et vos remarques que nous transmettons à notre directeur technique. Au plaisir de vous accueillir de nouveau dans notre établissement. Cordialement, Rebecca
5 out of 5
by A verified traveler from London

Fabulous time

Posted Sep 4, 2016
Pros: check in and concierge staff were helpful
Location: the train tour, the beaches, the mall, sailing
A memorable stay made easy by the staff who were professional & attentive when I arrived in my wheel chair.
Comment from Hotel Management
Sep 6, 2016 by Rebecca , Hotel Management
Dear Olivia, Thank you so much for this great review. It's important for us that our guests have great memories to share. We look forward to welcoming you back soon. Best regards, Rebecca
3 out of 5
by A verified traveler

Proche de la plage

Posted Aug 21, 2016 on Ebookers
Personnel extrêmement accueillant. La Direction est trop dédiée à la clientèle du Moyen-Orient. Ils ont la priorité et ce n'est pas sympa pour les autres.
4 out of 5
by A verified traveler

Luksuriøst hotell med svært sentral beliggenhet.

Posted Jul 15, 2016 on Hotels
Svært vennlig og hjelpsom betjening overalt på hotellet. Hele hotellet fremstår som nytt og moderne. Vi hadde et av de billigste rommene, men det var stort nok for oss og hadde alle fasiliteter vi ønsket - bortsett fra balkong og utsikt. Fin takterrasse med utsikt over havet, basseng, solsenger med håndklær og bar/servering. Badet var lekkert, og ble ryddet flere ganger om dagen av den hyggelige betjeningen. Prisene på rommene er høye, og det samme gjelder prisene i baren og på restauranten. Frokostbuffé koster 35 euro per person per dag - på grunn av prisen, spiste vi heller frokost på et av de hyggelige bakeriene i nærheten, men jeg tviler ikke på at frokosten på hotellet har høy standard. Hotellet har et lite treningsrom med noen tredemøller og ulike andre apparater. Hotellet ligger veldig sentralt, midt blant alle designerbutikkene og mange gode restauranter i ulike prisklasser. Det er kort vei til gamlebyen, havnen og hovedshoppinggatene. Stranden er bare noen meter unna. Solseng på stranden koster 20-25 euro per dag. Vi benyttet oss ikke av dette mer enn én dag, men var mye på takterassen, som var luftigere og der vi hadde fri tilgang til basseng og solsenger. Vi reiste med en ettåring, og det var derfor fint å ha gode fasiliteter i nærheten.
4 out of 5
by A verified traveler

generally a good hotel with a helpful team.

Posted Jul 14, 2016
Pros: the position of it is perfect, right on the sea front, and perfectlyset within the town itself. no car required.
Cons: the biggest disappointment about the hotel is that for a relatively expensive hotel,: no free wi fi in the room -bfast 70 euros for 2, no balcony.
Location: explore the town and the surrounding towns and cities, they are amazing.
cannes is a marvellous destination, the perfect seaside resort with character, flair, heritage and style. easy to get to Nice. Monaco / monte carlo etc.
2 out of 5
by William from Houston, Texas

5-Star Hotel - maybe in 1970....

Posted Jul 11, 2016 on Hotels
Overall, the suite I booked was approximately $1400 a night. The front door has not functioned properly since I checked in. It does not close and requires a lot of force to open. The air conditioning does not work - I have had the hotel technician come to my room over 4 times. When I requested to be moved, the only room they would move me to was a smoking room. The restaurant is a bit tired and while it has Marriott choices, it's not the quality one would expect at a Marriott - particularly a JW Marriott. The carpet smells throughout the hotel and the hallways are dark and gloomy. It's a strange building for a hotel overall. The lobby lounge is a bit 'special' there are no waiters to serve the guests and overall, the F&B team are not up to level for what one would expect from a hotel with 5 stars. Example: I showed up on a Sunday morning at 11:00a for the breakfast buffet which was ending at 11:00a - my problem not theirs - but they did let me grab some leftovers and offered to cook some eggs of my choice. I requested scrambled eggs, some hash browns and crispy bacon. What I received was an omelet full of mushrooms with a huge side of mushrooms. I was told, sorry this isn't scrambled eggs - but I hope you will enjoy it. I really would not recommend this hotel for anyone looking for a 5-star hotel. Go visit the InterContinental Carlton which is next-door or the Hyatt Martinez - I think your experience will be much better.
5 out of 5
by Anna

bra hotel med bästa läge

Posted Jul 2, 2016 on Hotels
Bott där manga ganger och kommer komma tillbaka. Verkligen bra hotel jämfört med de andra I samma område. dock lärde mig denna gang att de inte har en dush på gymmet, vilket är lite trist. Annars bra som alltid
Comment from Hotel Management
Jul 5, 2016 by JW Marriott Cannes, Hotel Management
Dear Anna, Thank you so much for having share this nice review with us. It is always a pleasure to know you have spent a great time in our hotel. We look forward to welcoming you again. Best regards, Rebecca
5 out of 5
by A verified traveler

Divino

Posted Jun 4, 2016
Un hotel exquisito en su categoría. Excelente vista al mar y muy buen trato de su personal. Las habitaciones impecables. Recomendadísimo!
Comment from Hotel Management
Jun 14, 2016 by JW Marriott Cannes, Hotel Management
Dear Divino, Thank you so much for this review. We look forward to seing you back soon in Cannes. Regards, Rebecca
4 out of 5
by Adam

Great location

Posted May 19, 2016 on Hotels
Spent a weekend with friends in Cannes, Great location of the Hotel!
Comment from Hotel Management
Jun 14, 2016
Dear Adam, Thank you for this comment. As you have seen, we are well located on the heart of the Croisette. We were delighted to welcome you. Best regards, Rebecca