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Overview of Mandarin Oriental, Canouan

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Featured Image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, free cabanas, pool umbrellas

4.7/5 Exceptional

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Free Airport Shuttle
  • Air Conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

    Popular LocationCanouan Golf Club12 min walk
    AirportCanouan Island (CIW)7 min drive
    Popular LocationMount Royal8 min drive
    Popular LocationMysore Bay Beach12 min drive

Choose dates to view prices

  • Suite, 2 Bedrooms, Ocean View

    Room amenities

    • 2690 sq ft
    • Ocean view
    • Sleeps 5
    • 1 King Bed and 2 Twin Beds
    More detailsSuite, 2 Bedrooms, Ocean View
  • Suite, 1 Bedroom, Beachfront (King)

    5/5 guest room rating

    Room amenities

    • 1227 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 Bedroom, Beachfront (King)
  • Suite, 1 Bedroom, Ocean View (King)

    Room amenities

    • 1227 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 Bedroom, Ocean View (King)
  • Penthouse, 1 Bedroom, Ocean View

    Room amenities

    • 2691 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsPenthouse, 1 Bedroom, Ocean View
  • Villa, 4 Bedrooms (Lagoon)

    Room amenities

    • 10118 sq ft
    • Lagoon view
    • Sleeps 10
    • 2 King Beds and 4 Twin Beds
    More detailsVilla, 4 Bedrooms (Lagoon)
  • Villa, 3 Bedrooms, Patio (with Studio)

    Room amenities

    • 3702 sq ft
    • Ocean view
    • Sleeps 6
    • 2 King Beds, 4 Twin Beds and 1 Twin Sofa Bed
    More detailsVilla, 3 Bedrooms, Patio (with Studio)
  • Villa, 2 Bedrooms, Patio (with Studio)

    Room amenities

    • 3616 sq ft
    • Ocean view
    • Sleeps 6
    • 2 King Beds, 2 Twin Beds and 1 Twin Sofa Bed
    More detailsVilla, 2 Bedrooms, Patio (with Studio)

About this area

Charlestown

Located in Canouan Island, Mandarin Oriental, Canouan is near the airport and on the beach. While the natural beauty of Windward Islands and Mysore Bay Beach can be enjoyed by anyone, those looking for an activity can check out Canouan Golf Club. With scuba diving, snorkeling, and boat tours nearby, you'll find plenty of adventures in the water.
Visit our Charlestown travel guide
Popular Location

What's nearby

  • Canouan Golf Club - 12 min walk
  • Mount Royal - 8 min drive
  • Mysore Bay Beach - 12 min drive
  • Mahault Beach - 15 min drive
  • South Glossy Bay Beach - 15 min drive

Getting around

  • AirportCanouan Island (CIW) - 7 min drive

Restaurants

  • Tides Bar and Grill — 1 min walk
  • Asianne — 1 min walk
  • Tamarind Beach Bar — 3 min drive
  • Cinty's Place — 4 min drive
  • TBH - Pirate Cove Bar — 4 min drive

About this property

Mandarin Oriental, Canouan

Upscale resort on the beach, with 9 spa tubs
Spend the day relaxing at the beach, practicing your swing on Mandarin Oriental, Canouan's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. All 33 soundproofed rooms feature free WiFi and iPads. Guests can enjoy deep soaking tubs, and other standard amenities include furnished balconies or patios, pillowtop beds, and living rooms.
Mandarin Oriental, Canouan offers 33 accommodations, which are accessible via exterior corridors and feature iPads and minibars (stocked with some free items). Rooms open to furnished balconies or patios. Accommodations offer separate living rooms. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Canouan Island resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 9 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

All inclusive details

All-inclusive room rates at Mandarin Oriental, Canouan are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: USD 50 per person
  • 4 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • 3 outdoor tennis courts
  • 9 spa tubs
  • Aerobics classes
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Kayaking
  • Motor boating
  • Motorized watercraft
  • Outdoor pool
  • Playground
  • Sailing
  • Shopping
  • Windsurfing

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Outdoor pool
  • Playground
  • Refrigerator
  • Separate dining area
  • Separate living room
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessons
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 55-inch LED TV
  • iPad
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Free minibar (some items)
  • Refrigerator

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate living room
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.95 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 50 per person (approximately)
  • Late check-out fee: USD 50 (subject to availability)
  • Facilities fee: USD 3.00 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Canouan Carenage Bay Grenadines
Canouan Resort Carenage Bay Grenadines
Resort Carenage
Canouan Resort Carenage Bay Grenadines Canouan Island
Canouan Carenage Bay Grenadines Canouan Island
Pink Sands Club Hotel Canouan Island
Pink Sands Club Hotel
Pink Sands Club Canouan Island
Mandarin Oriental Canouan Hotel Canouan Island
Mandarin Oriental Canouan Hotel
Mandarin Oriental Canouan Canouan Island
Mandarin Oriental Canouan Resort Canouan Island
Canouan Resort at Carenage Bay The Grenadines
Pink Sands Club Canouan
Mandarin Oriental Canouan Can
Mandarin Oriental, Canouan Resort
Mandarin Oriental, Canouan Canouan Island
Mandarin Oriental, Canouan Resort Canouan Island

Frequently asked questions

Can I cancel my reservation for free at Mandarin Oriental, Canouan and receive a full refund?
Yes, Mandarin Oriental, Canouan offers free cancellation on select room rates, because flexibility matters! Please refer to Mandarin Oriental, Canouan cancellation policy on our site for more details about any exclusions or requirements.
Does Mandarin Oriental, Canouan have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Mandarin Oriental, Canouan pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mandarin Oriental, Canouan?
Self parking and valet parking are free at this property.
What time is check-in at Mandarin Oriental, Canouan?
Check-in begins at 3 PM.
What time is check-out at Mandarin Oriental, Canouan?
Check-out is at noon. Late check-out is available for USD 50 (subject to availability).
Does Mandarin Oriental, Canouan provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Are there all-inclusive benefits at Mandarin Oriental, Canouan?
Some rate plans available at this property are all-inclusive.
Where is Mandarin Oriental, Canouan located?
Nestled on the beach, this Canouan Island resort is within a 15-minute walk of Windward Islands and Canouan Golf Club. Mysore Bay Beach and Mahault Beach are also within 3 mi (5 km).
4.7
Exceptional
5 - Excellent
2
4 - Good
1
3 - Okay
0
2 - Poor
0
1 - Terrible
0

4.5/5

Cleanliness

4.0/5

Staff & service

0.0/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel, peaceful
Stayed in late November in the penthouse suite on a short trip, was travelling around the Caribbean with my girlfriend and spending few days in each island. we were at bequia before coming to canouan so the property was far better than the options available in bequia. for this kind of hotel, just stay inside the property, no need to travel outside the resort. it used to be a different resort before Mandrain acquired it. it has only suites or villas, all beautiful views. what we like about it : quiet, beautiful, peaceful, luxurious. what we did not like : butler was almost non existent, we stayed for 2 days only and he did say he is going away on holiday and mentioned he will leave the direct butler phone with another butler for us to contact him, we tried doing so several times and the phone was always off. communication was not clear, even there was a letter that was inviting us to a trip during our stay was placed in the living room table and we did not even see it, a staff member came to our room to escort us for the event and we told her we don't know what event she is talking about, she did not bother to explain and just left. preferably these notifications should be placed under the door, by the entrance or I have seen hotels attach it in a small leather case by the door handle to catch the attention of the resident. Overall staff is friendly and helpful though and I would like to return again to explore the property further and stay longer.
Stayed 1 night in Nov 2018

5/5 Excellent

Amazing and Wonderful
Our trip to Pink Sands was beyond expectation. If you are looking to get away from it all, this is the place to be! We strategically choose shoulder to low season to avoid the crowds and we ended up with a private resort to ourselves (about 30% occupancy). The Pink Sands is in transition to be under Mandarin Oriental operations but even pre-transition the service was impeccable and all the staff always had a smile on their face and would say Hello! The resort is on the windward side of a windward island so there is always a 15+ mph wind blowing from the east. The waves will be stronger as a result which make it great for sailing but not everyone may appreciate the wind and you may find warmer clothing to be necessary at night. The protected reef in front of the hotel is beautiful and amazing. We took the Hobbie Cat sailing through the reef and Shell Beach and we both learned how to harness the power of the wind. I now understand why sailing is so addictive. We also rented the Splendid Adventure catamaran for a day and went to Tabago Cays to snorkel with turtles, see iguanas on one of the small cays and then had lunch on Union Island at Sparrows and also took a quick stop at Mayreau to complete the day. Beachfront suite room is a dream. Loved the pink color spread throughout. The TV hidden in the sliding door mirror is something I want in my master BR. The Barbadian chocolate that is stocked in the food pantry is some of the best chocolate I have ever tried.
Stayed 4 nights in Apr 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito!!!
Perfeito!!! Serviço maravilhoso!!!
Stayed 4 nights in Jul 2020