Ratings based on 321 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jan 9, 2017 on Hotels
Overall it was easy, comfy and quiet. The only issue I had was there were a few stains on the sheets, they were clean but stained...but overall everything else seemed clean. A great size fridge and plenty of cable choices.
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Dear Valued Guest, Thank you for reviewing your recent stay with us! Any feedback is acknowledged and appreciated so we can make improvements where needed. Best Regards, Kristin Beydoun Front Desk Manager Comfort Suites
5 out of 5
Recommended
for Everyone
by A verified traveler from upstate new York

Convenient for our visit to Plymouth

Posted Jan 6, 2017
Pros: Room was comfortable and quiet.
Location: Across the street to an IKEA store and close to a number of ethnic grocery stores.
Check-in and check-out was quick and easy. Room was clean and comfortable. Parking was convenient. Breakfast was varied and good.
Comment from Hotel Management
Jan 7, 2017 by Kristin Beydoun- Front Desk Manager, Hotel Management
Thank you very much for your review, we greatly appreciate you taking the time to rate your recent visit to Plymouth. We hope we can accommodate you again!
5 out of 5
by Alaina

Posted Jan 5, 2017 on Hotels
Comment from Hotel Management
Jan 19, 2017 by General Manager, Hotel Management
Dear Alaina, Thank you for your kind review during your visit to Canton! We value all feedback from our guests!
5 out of 5
by A verified traveler

Posted Jan 1, 2017 on Hotels
Comment from Hotel Management
Feb 15, 2017 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to review our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Our commitment to investing in our property will continue. Thank you again, and we look forward to seeing you again in the canton area!
5 out of 5
by Calvin

Great place to stay

Posted Jan 1, 2017 on Hotels
We only spent 1 night & moved to another hotel for 2 more nights. Wish we had stayed at Comfort Inn. Our room was nicer & cost less.
Comment from Hotel Management
Jan 3, 2017 by General Manager, Hotel Management
Dear Calvin, I am happy to hear that we could accommodate you during your visit, we appreciate you taking the time to review your one night stay with us!
4 out of 5
by Kristen

Girls night out

Posted Dec 31, 2016 on Hotels
The staff was friendly. The room was spacious. The towels were very soft. And beds were comfortable. There was a large selection for breakfast. Just if you go during the week the breakfast ends by 9.
Comment from Hotel Management
Jan 12, 2017 by General Manager, Hotel Management
Dear Kristen, Thank you taking the time to write a review for your girls night out stay with us! We appreciate you sharing your comments so other guest know what to expect when choosing to stay with us!
4 out of 5
by A verified traveler

Posted Dec 29, 2016 on Hotels
The service was wonderful and the staff was very attentive.
Comment from Hotel Management
Dec 31, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you kindly for sharing your experience with us! We are delighted to hear that you enjoyed your stay and we could accommodate you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 27, 2016
Traveles out of town for the holiday and it was the prefect choice. Great room, great breakfast, convenient location, clean facility. Great staff. I would definitely go back in the future or refer them to anyone I know.
Comment from Hotel Management
Dec 27, 2016 by Kristin Beydoun- Front Desk Manager, Hotel Management
Dear Valued Guest, Thank you for you correspondence from 12/27/2016, It is always beneficial to hear from our guests and receive their valuable feedback about their visit with us!
3 out of 5
by A verified traveler

Posted Dec 16, 2016 on Hotels
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
Dear Valued Customer: Thank for staying with us at the Comfort Suits of Canton. We appreciate you sharing your experience with us. If there is anything we can do to make your next experience even better please do not hesitate to let any of our team member know.
3 out of 5
by A verified traveler

Close to IKEA hotel

Posted Dec 15, 2016 on Hotels
The staff was very friendly but the rooms need to be refurnished badly. Broken window taped back together not very cool. Could not get around one side of the king bed. The breakfast area was kept very nice and clean.
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
Dear Valued Guest: Thank you for taking the time to share your recent experience at the Comfort Suits in Canton with us. We are very happy to hear that you have been enjoying your stays with us and thank you for continuing to select the Comfort Suits as your home away from home, Mainline has addressed this issue and we apologize for any. If there is anything that you may need during your future stays, please do not hesitate to contact us immediately.