Ratings based on 386 Verified Reviews

3.9 out of 5
85% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Quiet despite its location.

Posted May 19, 2017
Pros: Location.
Location: Close to 1-275, lots of shopping within 5 min of hotel, abundant restaurant choices as well.
Overall very positive experience. My only negatives are the lack of breakfast choices for anyone on a special diet (that's probably asking too much), and the elevator needs some maintenance.
Comment from Hotel Management
Jun 5, 2017 by General Manager, Hotel Management
Thank you
4 out of 5
by Michael

great family getaway

Posted Mar 26, 2017 on Hotels
we really enjoyed our stay and the hotel is nice with friendly staff
Comment from Hotel Management
May 9, 2017 by Derek, Hotel Management
Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto, ontadio

Great for the price

Posted Mar 24, 2017
The breakfast could be better but it's improved since our last stay! The rooms are comfortable and hotel staff are all very friendly. I wI'll definitely continue staying there.
Comment from Hotel Management
May 17, 2017 by D Block, Hotel Management
Thank you for the feedback
1 out of 5
by A verified traveler

Terrible Hotel; Will Not EVER Stay at Again

Posted Mar 22, 2017 on Hotels
The stay was absolutley horrible. The room was disgusting. I took pictures and plan to contact hotels.com and the hotel directly but it was a shame - chips, food on the floors - shower was dirty - shower curtain had a black mold growing on it, toilet was dirty. Curtains broke, holes in walls. Something was splattered (sticky) all over lights in room - 2 of the lamps bulbs were out. Will not ever stay here again & we visit the area 3-5 times a year. Our hotel key cards "de activated" 7 times and we kept having to get the front desk to help - the manager, a man, was very rude and kept telling us "you must have done something to make them stop working, they don't just stop". Very rude. This place should have the health department visit.
Comment from Hotel Management
Mar 31, 2017 by Robert, Hotel Management
We are very sorry to hear of your negative experience while staying with us. We appreciate the constructive critique, as we are continuously striving to improve our guest's experience. It is only through your feedback that improvements are considered and made. Our hope is that you will give us a chance to better serve you in the future. We very much appreciate your business and thank you for staying with us. Sincerely, LQ Customer Care
4 out of 5
by Veronica

A pleasant surprise

Posted Mar 20, 2017 on Hotels
Very friendly staff and the room was nice for the most part. The handle for the sink was loose and it took some effort to turn water on and off. I forgot to report it to the front desk at checkout. All in all the continental breakfast was good although bananas would have been appreciated.
Comment from Hotel Management
May 9, 2017 by Derek, Hotel Management
Thank you
5 out of 5
by Stacy

Posted Mar 18, 2017 on Hotels
Comment from Hotel Management
May 9, 2017 by Derek, Hotel Management
Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from ontario

Convenient and great staff

Posted Mar 18, 2017
My son and I needed to stay near Detroit for several days. This hotel provided the best value and was convenient to shopping and a variety of amenities. Staff were very pleasant and helpful.
Comment from Hotel Management
May 9, 2017 by General Manager, Hotel Management
Thank you
4 out of 5
by Gopinath

This traveler left a rating score only Posted Mar 16, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice for the price

Posted Mar 14, 2017
Pros: Good price
Cons: Better choices for breakfast
Location: Good location close to expressway and restaurants
Good price and ability to cancel, if necessary, without charge.
Comment from Hotel Management
May 9, 2017 by GM, Hotel Management
Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from Staten Island, NY

Nice hotel close to everything

Posted Mar 14, 2017 on Orbitz
Pros: Very clean and nicely run hotel.
Cons: Nothing I can think of.
Location: It is located right next to the highway. Nearby there are places to eat like: Wendy's, B-dubs, Panera Bread, Japanese food, IKEA, Bowery Bar, Chili's
Excellent location. Not far from airport, from Detroit and other things we needed to see.
Comment from Hotel Management
May 9, 2017 by GM, Hotel Management
Thank you