Ratings based on 501 Verified Reviews

3.9 out of 5
84% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Jun 8, 2018
Awful. Not at all what I expected at LaQuinta. Very disappointed
Comment from Hotel Management
Jun 11, 2018 by General Manager, Hotel Management
I am so sorry to hear we didn't meet your expectations. We are a bit older of a hotel but we take pride in the cleanliness and service. I understand there can be a big difference in some of the newer hotels vs some of the older properties but service and cleanliness is not something we compromise on. Thank you for sharing your thoughts and I hope you choose LQ again.
4 out of 5
by A verified traveler

Posted May 18, 2018
Comment from Hotel Management
Jun 1, 2018 by General Manager, Hotel Management
Thank you
4 out of 5
by A verified traveler

Posted May 18, 2018
Comment from Hotel Management
Jun 1, 2018 by General Manager, Hotel Management
Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from Niagara Ontario

Friendly staff, nice clean room, quiet setting

Posted May 14, 2018
Staff were sincerely friendly. We enjoyed a walk on the property before getting back into the car for the rest of our journey.
Comment from Hotel Management
Jun 1, 2018 by General Manager, Hotel Management
It is so nice to hear you enjoyed the hotel grounds, thank you. We have a great open area around the hotel and Canton is a great community with plenty of shopping and restaurants.
5 out of 5
by A verified traveler from Houston, TX

Posted May 11, 2018
Mary K the front desk clerk was amazing. Made sure my needs were met.
Comment from Hotel Management
Jun 1, 2018 by General Manager, Hotel Management
Thank you. Mary K is a great lady and she will love to hear the nice feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2018
Nice staff at check in. Nice room with comfortable bed. All that we thought and expected it to be. Good value.
Comment from Hotel Management
Apr 25, 2018 by General Manager, Hotel Management
Thank you. We are the #2 rate property on Trip Advisor and regularly the #1 rated property in value.
4 out of 5
Recommended
for Families
by A verified traveler

quick and easy

Posted Apr 13, 2018
Pros: Good location and price
Location: close to expressway
Stayed for one night-all we needed. Breakfast was a great bonus.
Comment from Hotel Management
Apr 23, 2018 by General Manager, Hotel Management
Thank you
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice close to many stores and restaurants.

Posted Apr 10, 2018
Overall it was a fine stay. Close to the freeways, resturants and shops. The front desk was very accommodating and was very helpful at check in.
Comment from Hotel Management
Apr 10, 2018 by General Manager, Hotel Management
Thank you for taking the time to do a review.
1 out of 5
by A verified traveler

Absolute dump

Posted Mar 30, 2018
I stayed here on business and found hairs in the sink and bathtub. I don’t ever write reviews, but stay away from this place
Comment from Hotel Management
Apr 7, 2018 by General Manager, Hotel Management
I am so sorry to hear about your stay. This is not the norm for our hotel. I will certainly share your comments with the housekeeping staff.
1 out of 5
by A verified traveler

Unprofessionally managed

Posted Mar 25, 2018
I reached at 9.30 pm and yet the room I had booked was not available and was given a handicapped smaller room in return, neither was I offered any credit. They also charged my card inspite Expedia charging me for the stay. Unprofessional, not recommended and will not be staying there again.
Comment from Hotel Management
Mar 28, 2018 by General Manager, Hotel Management
Thank you for taking the time to post a review. You should always double check your reservations when made through a 3rd party site. They are not always right or upfront about some of the fine print. You want to review the fine print of the 3rd parties reservations as well. A lot of the time you are not guaranteed any specific room type, only a room.