Ratings based on 497 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Canfield, OH

Nice hotel for those on a budget.

Posted Jan 2, 2018
Pros: Convenience to what I needed, price and comfort.
It was a nice hotel and the staff was friendly, even when I had trouble with my key. The beds are very comfortable and the room had everything I needed. I would stay there again.
Comment from Hotel Management
Jan 5, 2018 by Jim, Hotel Management
Thank you so much for your review. We truly appreciate your kind words. I always enjoy hearing someone say that our beds are comfortable....so important. We hope to see you again soon!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 24, 2017
I stayed, I went. They gave my dog a bone. She wants was Happy.
Comment from Hotel Management
Jan 5, 2018 by Jim, Hotel Management
Thank you so much. We do love our 4 legged guests. Please come back and see us real soon
5 out of 5
Recommended
for Everyone
by A verified traveler

Inexpensive and convenient.

Posted Dec 6, 2017
A great inn for budget conscious folks who still expect great value and a nice experience.
Comment from Hotel Management
Dec 11, 2017 by Jim, Hotel Management
Thank you so much for posting this review. The LaQuinta Inn & Suites is a great value, offering a clean, quiet, comfortable room, really good complimentary breakfast and a reasonable price. We hope you come back and see us again real soon.
3 out of 5
by A verified traveler from canton ohio

Lady at front desk not friendly.

Posted Nov 26, 2017
When I walked in she looked at me like what are you doing here. She said what do you need. I said I'd like to check in. She replied check in is at 3. With a not a chance look. I said can I check in early she said no not until 3. Check out is at noon. No smile, not friendly not helpful. Not a person I would want to give first impression at my business
Comment from Hotel Management
Dec 4, 2017 by Jim, Hotel Management
Please accept my sincere apologies. We pride ourselves in being extremely friendly; I am so sorry that we were not this time. We do try to get people checked in when they arrive, but it is not always possible if we were extremely busy the night before. Once again, please accept my sincere apologies.
4 out of 5
Recommended
for Everyone
by A verified traveler from Deptford, NJ.

Near Hall of Fame

Posted Nov 17, 2017
Hotel is very close to the football Hall of Fame. Clean, with friendly employees,, WIFI and breakfast included. Definitely would stay there again.
Comment from Hotel Management
Nov 21, 2017 by Jim, Hotel Management
Thank you so much for posting your review. We do offer a great location. Not only are we just minutes away from the Pro Football Hall of Fame, but we are also just minutes from shopping, great restaurants and entertainment venues. We hope that you will come back and see us again real soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from West Virginia

Good Value

Posted Nov 6, 2017
Pros: Price
Cons: Update Bathrooms. Stop or limit pet owner rentals.
Room was decent, girls at the desk were friendly and enjoyed joking around with them. Didn't care for the number of dogs being led through the common areas. Bathroom, although clean, needed updating. Finish was gone in the toilet and also the tub. However since it was about $50 cheaper than other area hotels, it was a good deal.
Comment from Hotel Management
Nov 8, 2017 by Jim, Hotel Management
Thank you for taking the time to share your thoughts through this review. We appreciate the kind words and will use the criticism as learning tools going forward. We are a pet friendly hotel and we love our 4 legged guests. We do, however, try to keep the pets on the 1st floor so they can utilize the back door and limit exposure to the common areas.
2 out of 5
by A verified traveler from North Carolina

Watch your credit card information

Posted Oct 31, 2017
Girl behind the counter at check-in wrote down my credit card information in case I had to be charged for "incidentals" at checkout I asked for that credit card information back, NO ONE could seem to find it!! So now I have to go through the process of dealing with my credit card company.
Comment from Hotel Management
Nov 2, 2017 by jim, Hotel Management
Please accept my apology for that. We do not as a general rule write down credit card information. I appreciate you bringing this to my attention as I will be able to use this as a training tool with this new employee. Please be assured that we take the security of all of your personal information very seriously
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay for a good price.

Posted Oct 15, 2017
Very clean and comfortable, and the breakfast was not too bad. And a great price!
Comment from Hotel Management
Oct 23, 2017 by Jim, Hotel Management
Thank you so much for posting this review. We are so glad you enjoyed your stay and look forward to your return.
4 out of 5
by Joe

Posted Oct 2, 2017 on Hotels
Comment from Hotel Management
Oct 12, 2017
Thank you for sharing your review. Please come back and see us soon
3 out of 5
by Randy

not going to stay there again.

Posted Sep 22, 2017 on Hotels
Our room had plumbing issues.. Sink was stopped up, toilet didn't flush properly, and there is rust in the bathtub. Bed was comfy.
Comment from Hotel Management
Oct 3, 2017
Please accept my sincere apologies concerning the plumbing problems that occurred. We are addressing the issues as we speak and we truly appreciate you bringing them to our attention. Hopefully you will give us a second chance to win your business back.