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This hotel is at a great location and quite close to the train station, although I never heard a train while staying there. The room was clean and comfortable, great breakfast, very helpful staff. I would definitely stay again and recommend to others.
We had a room in the main building with lake view and a balcony. It was very pleasant. The hotel grounds are extensive and beautiful. Breakfast has more choices than other places were we have stayed. Reception desk staff were nice. Martina Marcolli, the front office manage, was specially helpful. ...
We loved how attentive and friendly all of the staff were. The room was clean, and the hotel was central to restaurants and shopping. We would definitely return!
Hotel was beautiful. Great location, staff was very friendly and accommodating. The breakfast was delicious but it was the same every day. I would suggest changing it up every couple of day to give more variety.
This is a fairly nice hotel in downtown Lugano, a few blocks away from the lake shore. The staff is very friendly, and the rooms are clean and cozy, but not particularly luxurious. They come with very simple beds, table and chairs, a sink, a table fan, a wardrobe, and a tv. The showers and toilets ...
Located near the sites and within walking distance of most of the attractions, including Mt. San Salvatore. Hotel was a bit expensive, but the location, breakfasts buffet, and the certificate with free transit and discounts on some of the excursions/sites made it a good value. The staff was ...
We had an OK experience at this hotel. The staff was great but the hotel is doing some work on the pool/fitness/sauna and for a 4* hotel we had access to nothing else that our room. The location and the room are ok but we got this hotel with a blind booking by expedia with no breakfast and was not ...
The room is a little dated but clean and comfortable nevertheless. The bed was brand new and extremely comfortable so I slept well. Staff were all very nice.
A lovely hotel but great staff and location. good facilities and great view from our bedroom.
The room that we stayed can easily qualify as a suite, with a separate living room and a walk-in wardrobe. The interior furnishing were recently reupholstered though the lift lobby and corridor may need some upgrading. Overall, we had a comfortable stay.
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