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Get an overview of this hotelLuxury hotel with free breakfast and free airport shuttle

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Restaurant
Indoor pool

Location

Located in the heart of Paradiso, this luxury hotel is within a 10-minute walk of Swiss Alps and Museum of Modern Art. Giancarlo and Danna Olgiati Collection and MASILugano Museum of Art of Italian Switzerland are also within 15 minutes.

Hotel Features

A restaurant, an indoor pool, and a health club are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, a free airport shuttle, and free train station pick-up. Additionally, a bar/lounge, a snack bar/deli, and a spa tub are onsite.

Room Amenities

All 115 rooms provide free WiFi, balconies, and 24-hour room service. Other amenities available to guests include flat-screen TVs, minibars, and Frette Italian sheets.

Languages Spoken

Renovations & Closures

The property is closed between 1 January and 6 March.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Grand Hotel Eden provides a health club, a spa tub, and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 3444 square feet (320 square meters) include a conference center. This luxury hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. Guests can use the outdoor pool at a partner property. A roundtrip airport shuttle (available on request) and a train station pick-up service are complimentary for guests. Onsite parking is available (surcharge).

  • Express check-in 
  • Bar/lounge 
  • Number of outdoor pools - 1 
  • Elevator/lift true 
  • Rooftop terrace 
  • Fitness facilities true 
  • Free airport transportation 
  • Indoor pool 
  • 24-hour front desk 
  • Business center 
  • Free breakfast 
  • Spa treatment room(s) 
  • Restaurant 
  • Meeting rooms 8 
  • Tours/ticket assistance 
  • Year Built 1870 
  • Pool sun loungers 
  • Free WiFi 
  • Self parking (surcharge) 
  • Steam room 
  • Dry cleaning/laundry service 
  • Sauna true 
  • WiFi (surcharge) 
  • Health club 
  • Valet parking (surcharge) 
  • Computer station 
  • Wired Internet access - surcharge 
  • Breakfast service 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 320 
  • Spa services on site 
  • Terrace true 
  • ATM/banking 
  • 24-hour business center 
  • Concierge services 
  • Conference space size (feet) - 3444 
  • Conference center 
  • Snack bar/deli 
  • Free train station pickup 
  • Pool umbrellas 
  • Spa tub true 
  • Total number of rooms - 115 
  • Number of floors - 6 
  • Wedding services 
  • Number of buildings/towers - 2 
  • Parking onsite true 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Indoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Snack bar/deli  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , WiFi (surcharge) , Wired Internet access - surcharge

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • Frette Italian sheets 
  • Phone 
  • Premium TV channels 
  • Premium bedding 
  • Balcony 
  • Hair dryer 
  • In-room safe 
  • In-room climate control (air conditioning) 
  • Minibar 
  • Free bottled water 
  • Shower only 
  • Shower/tub combination 
  • Iron/ironing board (on request) 
  • Television 
  • Rollaway/extra beds available 
  • Free newspaper 
  • Free WiFi 
  • Number of bathrooms -  
  • In-room massage available 
  • Private bathroom 
  • Designer toiletries 
  • Bidet 
  • Room service 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 
  • Internet access 
  • Wheelchair accessible 
  • Blackout drapes/curtains 
  • Flat-panel TV 

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 7 AM and 10:30 AM.

Oasis - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Zattera - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Late night fare is available from 24-hour room service.

Nearby Things to Do

A health club and complimentary bicycles are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site 
  • Water skiing nearby 
  • Golfing nearby 
  • Surfing/boogie boarding nearby 
  • Mountain biking nearby 
  • Skydiving nearby 
  • Windsurfing nearby 
  • Yoga classes/instruction on site 
  • Pilates classes on site 
  • Boat tours nearby 
  • Ski equipment rental shops nearby 
  • Hiking/biking trails nearby 
  • Golf lessons available nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Scuba diving nearby 

Spa Services

  • Number of treatment rooms 2 
  • Manicures and pedicures 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Hot stone massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Massages true 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 80 per night.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge per pet, per night
  • Dogs only
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
24-hour check-in

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: CHF 6.10 per person, per night. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Valet parking fee: CHF 25 per night
  • A pet fee will be charged per pet, per night
  • Rollaway bed fee: CHF 80 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Eden Grand Hotel
  • Grand Eden
  • Grand Eden Hotel
  • Grand Eden Paradiso
  • Grand Hotel Eden
  • Grand Hotel Eden Paradiso
  • Hotel Grand Eden
  • Grand Hotel Lugano
  • Grand Hotel Eden LUGANO
  • Grand Eden LUGANO

We should mention

This property offers transfers from the airport and train station. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars and is displayed on this page as 5.0 stars.


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