Ratings based on 75 Verified Reviews

3.6 out of 5
86% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2017
Great! Lovely staff! Lovely rooms! Ok Good location!
Comment from Hotel Management
May 29, 2017 by Miriam, Hotel Management
Dear Guest, we are glad you enjoyed your stay at hotel Colorado and look forward to welcome you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good staff, convenient location, breakfast is OK

Posted Feb 8, 2017 on Orbitz
Good staff, convenient location, breakfast is OK, spacious room
Comment from Hotel Management
Feb 16, 2017 by Miriam, Hotel Management
Dear Guest, we are happy you appreciated your stay at Hotel Colorado, convenient located just a 300m away from the lake shore and the city center of Lugano. We hope to host you again for your next visit to Lugano!
4 out of 5
by A verified traveler

Convenient, well priced(over internet)

Posted Dec 1, 2016 on Hotels
It would have been great to have better directions to Hotel which in fact is very conveniently situated on a bus route. Take Number 2 bus from train station direction Paradiso and get off at Tassino - the bus stops across from the hotel! The first room we were offered had a bathroom the size of a postage stamp - in fact it was so small that the even smaller shower was in located in the entrance hall with a shower curtain. When we declined the room, we were offered something much more suitable. Once you know your way around, the hotel is within easy walking distance from town and from the lake and a nice stroll away from Paradiso itsself where one can get a ferry. The funicular to Monte Bre (worth a visit for the views although everything closed at the top, this time of year).
Comment from Hotel Management
Dec 9, 2016 by General Manager, Hotel Management
Dear Guest, we are happy you enjoyed your stay here at Colorado! Hotel Colorado is a family run 3 stars hotel, which offers convenient rate on the expensive market of Lugano. The Hotel is conveniently located just 1 bus stop from the train station and 300 m on foot from the lake shore and the pedestrian area which leads to the city center. Sorry you were not well informed about how to arrive! Even in low season there are a lot of places to discover here in Lugano, so do not miss the chance to enjoy the mild climate of Ticino! Hoping to host you again for your next visit to Lugano! Kind regards
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 14, 2016 on Orbitz
Not bad, but they are a little short on staff. The room was very comfy but I could barely get the tv to work on the down time.. The wifi on the top floor also sucks, I couldn't load a YouTube video to save my life.
Comment from Hotel Management
Sep 22, 2016 by Miriam, Hotel Management
Dear Guest, we are glad you overall appreciated your stay at Colorado and our nice rooms, all recently renovated. We are sorry you had problem with the TV, but we are always here at the reception to help in any matter. We do not really understand you comment about staff, as we are a family run hotel and dedicate to the hotel the great part of our day. Free basic WIFI connection is provided in the whole structure. Of course if all guest are trying the same time to load heavy files it may get slow. Good it was not a matter of life or death!;) Hoping you will give us second chance. kind regards
3 out of 5
Recommended
for Everyone
by A verified traveler

Reasobally priced considering the location

Posted Aug 16, 2016
The hotel is a walking distance from the lake. The rooms are clean but the shower and the washroom are pretty small. I was also surprised to see that the price specified when I booked wifh Expedia was different from the price charged by the hotel. The price at the hotel was 25% higher.
Comment from Hotel Management
Sep 2, 2016 by Miriam, Hotel Management
Dear Guest, we are glad you appreciated your stay. We can not really understand your comment about the room rate. of course you just pay the rate you booked on the internet and it is always including breakfast. We do not change the rate once you arrive! Please consider that our rates are in Swiss Francs and it could be that you looked the rates in your currency. Of course the exchange rate can be different from the time you booked to the time you stayed at the hotel. Also the city taxes are not included in the room rate, as stated in the description. as a little tip: when you have this kind of doubt just ask straight away. We are glad to clear any doubt on spot rather than have guest think they have been cheated! greetings from Lugano
3 out of 5
by A verified traveler

Hotel Location

Posted Jul 8, 2016 on Hotels
the hotel location is a bit far away from Lugano train station (by walking, approx 15 min), recommend to take bus #2 or #4 (just 1 station).
Comment from Hotel Management
Jul 11, 2016 by Hotel Manager, Hotel Management
Dear Guest, we are glad you enjoyed your stay at Hotel Colorado. The hotel is conveniently located near the train station (850 meter) and the lakeshore and pedestrian area (ca 350 meter). So just a short walk but of course you may use the city buses to reach train station and also city center and stops almost in front of the hotel. We always recommend for tourist the bus number 2, which runs among the local attraction from Monte San Salvatore trought station, city center and till Monte bre. Hoping to host you agin for your next visit to Lugano Kind regards
3 out of 5
by Simon

Posted Apr 26, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Hotel Manager, Hotel Management
Dear Guest, we are glad you were happy with your stay. The Hotel Colorado is a family run Hotel, since more than 50 year, and we put all hearth in our job, to make the guest fell like at home. Hotel Colorado i convenient located near to the centre and the lake, as well to the train station, making it ideal for every kind of vacation as a basis to discover Lugano and the region. Hoping to welcome you at Colorado for your next visit in Lugano! Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted Feb 15, 2016
Pros: The hotel staff, location, balcony
Cons: It's time to paint, maybe?
Location: Close to the train station
The best thing about this hotel is the staff! Everyone was friendly, helpful, and welcoming. The room was comfortable, even though it was showing its age. The wonderful balcony with a gorgeous view made up for it! Hotel Colorado is walking distance to the train station, which I found very convenient. There is a restaurant nearby, between the hotel and train station, called AnaCapri. It is excellent!
Comment from Hotel Management
Apr 14, 2016 by Hotel Manager, Hotel Management
Dear Guest, thank you for your review! We are happy you could have a nice time at hotel Colorado, thanks to our welcoming staff, and that you appreciated the nice view form the balcony of our "Comfort" rooms. As you state, the Hotel is convenient located just a 300m away form the pedestrian area and lake and convenient located near the train station (800m) easily reached also with the city buses in a few minutes. For your next visit take advantage of our restaurant-pizzeria "Tavernetta", which serves seasonal and typical dishes, along with a tasty pizza in the evening! See you next time in Lugano!
1 out of 5
by A verified traveler

Poor

Posted Oct 19, 2015 on Hotels
Not great. There was mould on the curtains in my room and was very noisy. I asked for a new room and they tried to charge me extra for this. Eventually they gave me a mould-free room for no additional charge. Overall the hotel has more of a hostel feel than hotel. There are much better hotels in Lugano in this price bracket.
5 out of 5
by Adriana

This traveler left a rating score only Posted Aug 20, 2015 on Hotels