Ratings based on 1,878 Verified Reviews

4.3 out of 5
88% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Confortable and close

Posted May 29, 2017
Very confortable, convenient and close to ZRH. Have been in the past and top of our list for return.
Comment from Hotel Management
May 30, 2017 by L.Kukla, Hotel Management
Dear Guest First of all we hope that you had a pleasant trip back home. It is nice that you have chosen the Mövenpick Hotel Zürich Airport. Thank you for sharing your thoughts with us. We are very pleased to read that you liked the location and our free shuttle service. We will appreciate to welcome you back soon with us. Kind Regards L.Kukla Sales Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler from Roanoke, VA

Pleasant and convenient hotel

Posted May 28, 2017
Location: Airport.
Nice hotel and convenient shuttle to the airport. Nice restaurant.
Comment from Hotel Management
May 30, 2017 by L.Kukla, Hotel Management
Dear Ellie Thank you very much for staying with us at Mövenpick Hotel Zürich Airport. We are glad you enjoyed your stay with us and that you were satisfied with our free shuttle service and our food quality. Moreover, we are delighted that our location is a convenient factor to choose our hotel. We hope you had a safe trip back and we would be delighted to welcome you back again in the near future. Kind regards L.Kukla Sales Coordinator
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

1 night before flight

Posted May 27, 2017
Pros: We liked the convenience to the airport and other transit, customer service, large rooms with nice bathrooms, quiet area.
Location: Suburban near airport, but a quick walk and ride to the center of town.
Easy access to the hotel via train from Lucerne to Zurich airport and free shuttle to hotel made a smooth entry to the area. We arrived a bit early and were able to check in right away. Customer service is a priority at this hotel, selling rapid transit passes, giving directions to the city, etc. It was later a 5 min walk to transit to go into the old town in Zurich for the rest of the day and get back for a good rest and our flight in the AM.
Comment from Hotel Management
May 29, 2017 by L.Kukla, Hotel Management
Dear Ann Thank you very much for your recent stay at the Mövenpick Hotel Zürich Airport. We are delighted to read, that you have appreciated our services, our room quality and the free shuttle service. Moreover, it is nice that our location is a convenient factor to choose our hotel. We are looking forward to welcome you back soon with us. Best regards, L.Kukla, Sales Coordinator
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

It's a good hotel close to the airport

Posted May 26, 2017
No major cons. Hotel filled with touring groups. At times overwhelmingly. Staff is courteous but not enough when check-in or check-out in bulk. Same about breakfast.
Comment from Hotel Management
May 30, 2017 by L.Kukla, Hotel Management
Dear Jimmy First of all we would like to thank you for your recent stay and your honest feedback. It is nice that you have choosen the Mövenpick Hotel Zürich Airport. We are delighted that you generally enjoyed your stay with us. Moreover, we regret that you had an unpleasant experience during the busy times. Due to high occupancy, it may occur that the hotel is crowded during breakfast times or at check-in, if many guest arrive at the same time or join the breakfast. We would like to apologize for any inconvenience caused you by this. We would appreciate to welcome you back again to convince you of all of our services. Best regards L.Kukla Sales Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Conveniently located hotel with great value

Posted May 17, 2017
Pros: The service provided by staff and proximity to transit.
Location: Just steps to transit to get in to the city centre or smaller cities around the lake. The hotel has great shuttle service to the airport.
Great complimentary shuttle service from the airport. Friendly hotel staff greeted us with welcome refreshments and, while our rooms were not ready as it was early in the morning, they were able to store our bags. Transit in to the Zurich city centre was just a short walk away and we were able to buy our train ticket at the hotel front desk. Thee are two restaurants and a bar in the hotel. Prices are reasonable and both the food was great. The rooms were spacious and very clean. Overall a great value.
Comment from Hotel Management
May 18, 2017 by L.Kukla, Hotel Management
Dear Aiceanta Thank you very much for your stay at the Mövenpick Hotel Zürich Airport and your comment via expedia.com. We are happy to hear that you were satisfield with our room quality and the friendliness of our staff. And for sure, we are delighted that our location is a convenient factor to choose our hotel. We will be more than happy to welcome you again during your next stay in Zurich. Warm regards, L.Kukla, Sales Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to tram

Posted May 12, 2017
We stayed here twice (the beginning and end of our trip since it was close to the airport). We booked a two queen room and got upgraded the first night to a king (because they didn't have any doubles available) this room was nicer than the double queen that we stayed in at the end of our trip. Hotel is very close to tram (a short 5 minute walk) which will take you straight to the airport train station (one stop away) where you can then go multiple places from there. Staff was friendly and helpful. Rooms were clean and nice. Shuttle was easy to find when we arrived at the airport. Perfect if you need a hotel close to the airport.
Comment from Hotel Management
May 18, 2017 by L.Kukla, Hotel Management
Dear Dani First of all we hope that you had a pleasant trip back home. It is nice that you have chosen the Mövenpick Hotel Zürich Airport. Thank you for sharing your thoughts with us. We are very pleased to read that you liked the welcome service and our free shuttle service and that you have appreciated the friendliness of our staff during your stay. Moreover it is nice that our location is a convenient factor to choose our hotel. We are looking forward to your next visit. Best regards, L.Kukla, Sales Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2017
Excellent shuttle service from Airport to Hotel. Very cooperative staff.
Comment from Hotel Management
May 18, 2017 by L.Kukla, Hotel Management
Dear Guest First of all we hope you had a safe trip back home. Thank you for your great feedback. We are glad to read that you enjoyed your stay with us and have appreciated our free shuttle services and the friendliness of our staff. We look forward to your next visit with us. Best regards, L.Kukla, Sales Coordiantor.
5 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing in Zurich

Posted May 2, 2017
Pros: The staff went out of their way to make us feel at home and the beds were the perfect size !!!
The location and access to transportation is great, service and size of the rooms is perfect, so is the internet.
Comment from Hotel Management
May 18, 2017 by L.Kukla, Hotel Management
Dear Guest Thank you so much for your great feedback and your recent stay at the Mövenpick Hotel Zürich Airport. We are delighted to read that you have appreciated our services and the friendliness of our staff. We hope you had a safe trip back home and we will be delighted to welcome you back soon. Best regards, L.Kukla, Sales Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Good hotel for airport & close to train station

Posted Apr 25, 2017
Pros: Free airport shuttle for guests. Spacious modern bedrooms, good location, computers to use downstairs, good breakfast buffet
Cons: There was limited food choice for vegans and vegetarians for hot food at breakfast, but otherwise was very good
Location: Close to airport, close to Balsberg train station so easy for public transport to the rest of Zurich
I selected the Movenpick because it's convenient for the airport as I had to fly back to London the next day and it's within a few minutes walk from Kloten Balsberg train station, so very easy to get trains to the centre of Zurich and other areas. This hotel is very modern and trendy and the breakfast was excellent, included in my room rate and a buffet, so I didn't need to eat anything until much later on in the day! My room was a spacious double, with Nespresso coffee machine and good size bathroom, very quiet and comfortable. I didn't bring my laptop, so was pleased that there are computers to use for guests downstairs by reception. There isn't a swimming pool or spa here, but they do have a gym. Staff were all very friendly and helpful. Yes the food and drinks are expensive here, as with most four or five star hotels in Zurich, so having breakfast included in your room rate is worth it. The only disappointment was that the bar closed at 1.00am and was very busy that evening with guests, a big group of them who were friends of mine also staying in the hotel, but unlike hotels in Germany who are often willing to serve until a bit later if it's busy, they insisted on closing and we were all made to get last orders at 12.30. There was also an issue with a hotel system upgrade that evening and we were unable to charge anything to our room bills, they only accepted cash or credit cards. Food stopped serving at 11pm at the bar.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Convenient to airport and city

Posted Apr 23, 2017
Pros: Beautiful design, comfortable beds, top-notch service--just classic Swiss high-quality service and hospitality. Never disappoints.
Location: Easy transfer to/from airport, but equally important for us, easy access to the S-bahn (commuter rail) directly into the main station/heart of Zurich.
Excellent top-notch service, convenience, proximity to the city: all that we could want in a hotel for our last night in Switzerland before flying home.
Comment from Hotel Management
Apr 27, 2017 by L.Kukla, Hotel Management
Dear Chris First of all we thank you very much for such a nice and positive feedback. We are glad to hear that you enjoyed your stay with us. We are delighted to read that our location is a convenient factor to choose our hotel. Moreover it is nice that you have appreciated our room quality and the service of our staff during your stay. We will be happy to welcome you back soon in the Mövenpick Hotel Zürich Airport. Best regards, L.Kukla, Sales Coordinator.