Front of property

Reviews of Romantik Hotel Schwan

3 out of 5
Romantik Hotel Schwan
Zugerstrasse 9, Horgen, ZH

Reviews

8.4

Very Good

Rating 10 - Excellent. 41 out of 85 reviews" "
Rating 8 - Good. 30 out of 85 reviews" "
Rating 6 - Okay. 7 out of 85 reviews" "
Rating 4 - Poor. 3 out of 85 reviews" "
Rating 2 - Terrible. 4 out of 85 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas, Charlotte

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The property is under new management whose energy and flair has made a big difference. The restaurant is excellent and the rooms comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Chrisistopher

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Schwan has always been a nice place to stay. It was recently purchased by new owners who have changed up the offerings a bit and bring a very welcoming feel to the hotel! It was a noticeable difference and really made a difference.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful, charming small hotel, in a lovely location - a highlight of my trip.
Stayed 1 night in Sep 2023

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the bathroom was fine but the floor was creaky; recommend that they install carpet pads or something. Every time one walk on the floor, the floor shake. We are not heavy set people.
Stayed 1 night in Sep 2023

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little hotel well situated in a square. Only downside was no AC and it was very very hot
Stayed 1 night in Aug 2023

10/10 Excellent

Arianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying and dining at the Schwan for many years and always look forward to our next visit.
Stayed 2 nights in Aug 2023

4/10 Poor

Michael

Stayed 1 night in Aug 2023

10/10 Excellent

Denisse

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very attentive and friendly, restaurant tavern amazing!!
Stayed 2 nights in Jul 2023

4/10 Poor

Anaida

Traveled with group
Disliked: Staff & service, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Lars

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022

8/10 Good

Mei Yee

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2022

8/10 Good

Ndubuisi

Stayed 3 nights in Sep 2022

8/10 Good

Nirit, NY

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
I was surprised not to find air conditioning in the facility but I guess thats common in these kind of historic European buildings. Having said that, it is so charming and well situated and the staff was so thoughtful and accommodating that it more than made up for this detail. They aired the room with fans, called me to set up convenient after hours check in and did all they could to make me comfortable. Exceptional people. Will look forward to seeing them again!
Stayed 1 night in Jul 2022

2/10 Terrible

laurent

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people, simple place. Good value
Nice people. Comfortably Simple place. No thing fancy but all you need. Good value
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kleine verschlafene Altstadt am Züricher See. Gemütliches Hotel mit reichhaltigem Frühstück und gutem Kaffee.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Hotel built in 14th century and is protected by swiss law, upgrades have been made and it was a wonderful experience staying there The staff was wonderful to us we appreciate all the help, directions and friendships. When arriving stop at the hotel to drop your bags off and get directions to the parking garage!
Stayed 2 nights in Sep 2018

10/10 Excellent

Joshua

would recommend
The bathroom and room were fantastic. My only complaint is the the hotel has no elevator so I had to haul my luggage up two flights of stairs. The breakfast was fantastic and the staff is worldclass.
Stayed 1 night in Aug 2018

8/10 Good

Diane, Westchester County, NY

Liked: Staff & service, room comfort
The hotel has no elevator and we were on the top floor, but staff were very helpful to help people get bags to rooms. We had a lovely room complete with kitchen. Buffet breakfast was tremendous and staff very friendly and accommodating.
Stayed 1 night in Jul 2018

10/10 Excellent

Edward E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in a quaint town
The little town of Horgen was absolutely picturesque. The hotel staff were very kind and gracious. The hotel was an old inn and was very charming. We thoroughly loved our stay.
Stayed 3 nights in May 2018

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelen hotel and service...!!!
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice boutique hotel
good stay in a comfortable boutique hotel in horgen

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, and quiet... mostly.
Great spot, in a lovely area with some excellent restaurants nearby. Unfortunately we went during a local holiday period which meant that the hotel restaurant was closed, and so the breakfast was a token offering, at best, with, for example, a fruit bowl comprising just two bananas that were...erm... black. The rest of the offering was no better than average, and the service (by a an obviously bored young lad) was indifferent. But that didn't spoil the stay, which otherwise was exactly what we wanted - away from the large hotel chains up Zurich for a more local experience and it was ideal for that, and we were welcomed at reception very warmly. No need for an alarm call though, as the local church bells bang out at 0700 for an interminable period! But certainly recommended, just check the dates you intend to go so that everything is open! And make sure you book local restaurants in advance - we were not welcome at a couple of places, even for for a quick early evening drink, without a reservation, despite them being practically empty at the time!

10/10 Excellent

Jeff, Michigan, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint Hotel in Beautiful Town of Horgen
Stayed here for business while in Horgen. The hotel is old, but well maintained. It fits perfectly with the beautiful town of Horgen. The rooms and bathroom were updated and the TV and internet worked well. The breakfast was minimal, but food was good. There is parking garage available around the corner and the overnight cost was minimal (about 10 Euro). I would recommend the Schwan for either business or leisure.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SCHWAN HOTEL&TAVERNE SATISFACTION
Location beautiful,room very clean though a little hot at times.Excellant breakfast&service.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Ideal location for a short break
This is the second time I have stayed here and it is a wonderful place, both with and without family. A great place to get people together for a celebration.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short train ride to Zurich. Hotel close to train.
The room was very clean. The staff very helpful. It rained all day, each of the two days I was there, but that didn't even discourage me. It was wonderful to get back to the hotel and know that I could have dinner right there. Both nights I had the creamy tomato soup, served by a very gracious waiter. Erased the chill of the cold, wet days. I would stay there again in a heartbeat!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Hotel and Well recommended. Friendly Staff. 5 minute walk to lakeside with good restaurants and surroundings.

6/10 Okay

Karin

Liked: Cleanliness
Disliked: Staff & service
Något bedagat hotell som tidigare var värt 4 stjärnor men idag inte.
Stayed 1 night in Nov 2023

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities, room comfort
Bra enkelt rent. Bra frukost - Dock ej glutenfritt. Ganska dyrt tre stjärnigt hotell.
Stayed 2 nights in Nov 2023

10/10 Excellent

Christophe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to be there!
Stayed 2 nights in Oct 2023

8/10 Good

Irene

Stayed 1 night in Aug 2023

4/10 Poor

Maurice

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I do not recommend this hotel
Three issues: - there is a lift but it cannot be used by customers who arrive with luggage, and nobody offers to help… - the electric plugs do not work 100% ( one out of three was dead…) - the internet was working sporadically only In conclusion, the price charged is excessive.
Stayed 1 night in Jul 2023

10/10 Excellent

Tomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Roland

Stayed 4 nights in Feb 2023

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr Gutes Hotel mit sehr schmackhafter Küche - BRAVO Auch das Personal ist sehr Freundlichen, Hilfreich und kompetent . Auch unseren Hund wurde vorzüglich behandelnd und auch im Zimmer mit einen Willkommens Biskuit und schönen Fressnapf empfangen .. Wir können das Hotel Schwan nur Empfehlen .. Vielen Dank bis zum nächsten mal.
Stayed 2 nights in Feb 2023

10/10 Excellent

Andreas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
--
Stayed 1 night in Dec 2022

2/10 Terrible

FRANCK-OLIVIER

Stayed 1 night in Dec 2022

8/10 Good

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

6/10 Okay

Thomas

Business traveler
Liked: Cleanliness
Stayed 1 night in Aug 2022

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mysigt hotell med trevlig personal
Mycket trevligt hotell, resturang med god mat. Rummen var fräscha o rena, saknade dock ac då vi var där när det var 32°. Utmärkt frukost, trevlig personal. Mysigt litet torg utanför och flera restauranger i närheten.
Stayed 1 night in Jul 2022

8/10 Good

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Romantik Hotel
Hotel ist Mitten im Dorf und bietet zudem ein ausgezeichnetes Restaurant. Wenn wir nächstes Mal in Horgen sind werden wir wieder Im „Schwanen“ übernachten und essen
Stayed 2 nights in Nov 2021

8/10 Good

Christian

Traveled with partner
Liked: Cleanliness, staff & service
Schönes bestens umgebautes im Zentrum stehendes Hotell Y
Stayed 1 night in Oct 2021

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes, stilvolles Romantik-Hotel mitten in der kleinen Altstadt von Horgen, nicht weit zum See. Nettes Personal, sehr gutes Frühstück. Man fühlt sich wohl.
Stayed 1 night in Aug 2021

10/10 Excellent

Rasmus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the money
Fantastisk sted til prisen med en super morgenmad
Stayed 1 night in Jul 2021

10/10 Excellent

Karl-Heinz

Stayed 2 nights in Jul 2021