Ratings based on 37 Verified Reviews
4.2 Room cleanliness
3.8 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from new york
Extremely amazing staffPosted Aug 17, 2017
Best hotel experience ever. Amazing staff! So nice and will accommodate to your needs. Will definitely come here again. Just beautiful
Comment from Hotel Management
Aug 18, 2017 by Guest Services Manager, Hotel Management
Dear Mursal. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again Sincerely Paola A.
for Everyoneby A verified traveler from Santo Domingo, DR
Great Experience if looking for Quietness Scape!!!Posted Mar 1, 2017
Pros: spacious apartment and quietness
Cons: room service... don't have stores nor restaurants in the same accommodation site.
Location: great location, great views, great weather... many things to do, from culinary experience or adventure.
If you are lookin for a place to rest, read, what TV, or just relax this is a wonderful option. Very spacious, comfortable, and quiet. Close to amenities, infinite pool and beach... They also have the option of many restaurants, in the area, by car or ScapePark for wildness adventures like ride horses, buggy, four wheels, dive into exotics lagoons, zip lines, etc.
Comment from Hotel Management
Apr 4, 2017 by CP, Hotel Management
Thanks for your comments and we are looking forward to receive you again..
by A verified traveler
Posted Feb 28, 2017 on Hotels
by A verified traveler from US
False advertisingPosted Nov 11, 2016
Pros: nice ocean view
Cons: an honest presentation of the property
The Spa, restaurant , and bar are closed and have been for some time. The advertising for this property is false. There is no phone in the room !! you have to use your cell phone to call the front desk. Finally there were cockroaches in the kitchenette ! I think this should be taken off the expedia list.
by Benigno from Santo domingo
Excellent stayPosted May 3, 2016 on Hotels
Great hotel to relax
by GRACIE from Brownsville
heavenPosted Feb 23, 2016 on Hotels
Beautiful ocean view
Posted Jul 9, 2015 on Hotels
by Alan D from Falmouth, ME
A Truly Unfortunate StayPosted Feb 16, 2015 on Hotels
My recent one night stay was a comedy of errors. At first blush, a lovely resort in a beautiful part of Punta Cana. All that follows actually happened: when I checked in I was informed that the restaurant was not open and I would need to take a taxi to a different hotel for any food (even for a cup of coffee in the morning). And trust me when I say this part of Cap Cana is pretty deserted. Once in my room, the toilet wasn't working,and I went to call for repair but the phone had no connecting cord so I had to walk the hundred yards back to the desk to report it. The repairman told me that he couldn't fix it until the morning (he never came prior to my checking out). I tried in vain to change rooms, apparently none available. To add insult to injury, I had no hot water for a shower in the morning, not even warm. Also no internet in the rooms. Lastly, when leaving my second floor room in a heavy rain, a guest walked out of his first floor room to summon the bellman because he had an inch of water flooding the floors throughout his room. I did inform the very nice concierge, who politely offered only that he hopes my next stay will be better. There won't be one; I have never had a worse hotel experience.
for Everyoneby Ruslan from Moscow, Russia
OkPosted Mar 29, 2013
Pros: It is all new and modern.
Cons: It is far from civilization.
Location: Cap Cana needs at least 15 years more to become a resort area.
The Hotel is nice, but Cap Cana area has no life, everything is far, the project seems to be dead. This hotel is ok only if you like to play golf, otherwise you should look for other option. The property is new, rooms are nice and big.
Posted Feb 19, 2013 on Hotels
excellent and clean rooms